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Hyatt Place Nairobi Westlands

Property class: 5 and above
VIP Access

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Photo gallery for Hyatt Place Nairobi Westlands

A modern building with a swimming pool, sun loungers, and a glass facade.
Creator video - submitted by Neil’s Travel Picks
A modern dining area with large windows, wooden tables, and chairs.
A balcony with a city view at sunset, a glass railing, and a table with chairs.
A modern bar area with a central counter, bar stools, and large windows offering a city view.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪5 min walk‬
  • Place, Oshwal Religious Centre
    ‪8 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed (Forest)

A modern hotel room with a large bed, a desk, a chair, a flat-screen TV, and a bathroom.

Deluxe Room, 1 King Bed (Forest)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King)

A hotel room with a large bed, a flat-screen TV, a desk, and a window with curtains.

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a living area, kitchenette, and a separate bedroom.

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

A modern hotel room with a living area, kitchenette, and a separate bedroom.

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a nightstand, a sofa, and a coffee table.

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A modern bathroom with a large mirror, a sink, and a shower area.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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A modern lobby with a bar area, seating arrangements, and decorative elements like vases and plants.

Novotel Nairobi Westlands

Spring Valley
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 161 reviews
$119 nightly
The price is $139
Nov 14 - Nov 15
Total with taxes and fees
Novotel Nairobi Westlands

About the neighborhood

Nairobi

Located in Highridge, Hyatt Place Nairobi Westlands is adjacent to Sarit Centre and within a 10-minute stroll of Westgate Shopping Mall. This 168-room, 5-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Sarit Centre - 1 min walk - 0.1 miles
  • Westgate Shopping Mall - 5 min walk - 0.3 miles
  • Oshwal Religious Centre - 8 min walk - 0.5 miles
  • University of Nairobi - 3 min drive - 1.9 miles
  • Nairobi National Museum - 3 min drive - 1.9 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬3 min walk
  • ‪Spring Valley Café - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬3 min walk
  • ‪Java House - ‬5 min walk
  • ‪Tapas Ceviche - ‬6 min walk

About this property

Hyatt Place Nairobi Westlands

Hyatt Place Nairobi Westlands features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds sport pillow menus. Other standard amenities include sitting areas, minibars, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Similar properties

A modern lobby with a bar area, seating arrangements, and decorative elements like vases and plants.
Novotel Nairobi Westlands
Spring Valley
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 161 reviews
$119 nightly
The price is $139
Nov 14 - Nov 15
Total with taxes and fees
Novotel Nairobi Westlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (3,703 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • 2 total (165 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher and window guards.

Property is also known as

Hyatt House Nairobi
Hyatt Place Nairobi
Hyatt House Nairobi Westlands
Hyatt Place Nairobi Westlands Hotel
Hyatt Place Nairobi Westlands Nairobi
Hyatt Place Nairobi Westlands Hotel Nairobi

Frequently asked questions

What is there to do around Hyatt Place Nairobi Westlands?

This hotel is situated in Highridge, just steps from Sarit Centre, and within a 10-minute walk of Westgate Shopping Mall and Oshwal Religious Centre. You'll also find Nairobi National Museum and Uhuru Park within a short drive.

How much does it cost to stay at Hyatt Place Nairobi Westlands?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Nairobi Westlands on Nov 14, 2026 start from $191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hyatt Place Nairobi Westlands?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hyatt Place Nairobi Westlands have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, 2 restaurants, and 2 bars/lounges at this hotel.

Does Hyatt Place Nairobi Westlands feature a casino at the property?

No, Hyatt Place Nairobi Westlands doesn't have a casino.

Is there an indoor pool at Hyatt Place Nairobi Westlands?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hyatt Place Nairobi Westlands good for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, couples/private dining, and 2 bars/lounges.

Are there hot tubs at Hyatt Place Nairobi Westlands?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Nairobi Westlands have a restaurant with a breakfast menu?

Yes, Hyatt Place Nairobi Westlands has 2 restaurants, and serves free buffet breakfast each morning.

Does Hyatt Place Nairobi Westlands allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hyatt Place Nairobi Westlands for a fee of USD 30 per pet, per night.

Are there connecting rooms at Hyatt Place Nairobi Westlands?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt Place Nairobi Westlands?

The closest major airport to Hyatt Place Nairobi Westlands is Nairobi (WIL-Wilson), which is 5.1 mi away (20 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.5 mi away (32-minute drive).

Are there rooms with balconies that I can book at Hyatt Place Nairobi Westlands?

No, there aren't any guestrooms at Hyatt Place Nairobi Westlands that offer a balcony.

Hyatt Place Nairobi Westlands Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 158 out of 181 reviews
Rating 8 - Good. 16 out of 181 reviews
Rating 6 - Okay. 2 out of 181 reviews
Rating 4 - Poor. 1 out of 181 reviews
Rating 2 - Terrible. 4 out of 181 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast very helpful staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place and very easy to get to
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, no complaints
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and amazing staff. Truly a great experience
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to stay in Nairobi. Super comfortable, and with all the amenities you need near the best neighborhoods to discover the city.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and good security, good location I did not just like how the rooms are designed
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and convenient
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, fresh, great customer service and we loved the food and bar menus and ambience. Large spacious room and perfect location for our needs. Would definitely stay again!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything about this property was excellent.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location helpful staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind. The cleaner was particularly very sweet and kind. Thank you
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room,helpful staff, very good breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and good service and quality overall
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant. The reception ladies were so kind and helpful as I was travelling in and out of the hospital. Kelvin was really friendly in helping out. The breakfast food and food in general should have more options but it wasw really good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is very good when it is not crowded. When crowded the coffee service is not so good on time or it was brought lukewarm. Otherwise everything was good.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are wonderful. i was excited to check in in near future
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, delicious buffet breakfast with lots of food and drink options, nice gym.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet’s everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in Westlands - convenient location, spacious rooms and very good breakfast. A must stay when in Nairobi!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff, particularly bar staff are brilliant.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff member are very nice, clean ad spacious room.
Stayed 1 night in Jan 2026