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Hyatt Place Nairobi Westlands

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Photo gallery for Hyatt Place Nairobi Westlands

Exterior
Creator video - submitted by Neil’s Travel Picks
2 bars/lounges
Restaurant
City view from property
Luxury
VIP Access
5.0 star property
9.6

Exceptional

Luxury hotel located in Highridge

A free breakfast buffet, a grocery/convenience store, and a terrace are just a few of the amenities provided at Hyatt Place Nairobi Westlands. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping mall on site.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪3 min walk‬
  • Place, Oshwal Religious Centre
    ‪8 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Shower, towels

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Nairobi

Located in Highridge, Hyatt Place Nairobi Westlands is adjacent to Sarit Centre and within a 10-minute stroll of Westgate Shopping Mall. This 168-room, 5-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Sarit Centre - 1 min walk - 0.1 miles
  • Westgate Shopping Mall - 3 min walk - 0.2 miles
  • Nairobi Education Centre - Animal Orphanage - 5 min walk - 0.3 miles
  • Oshwal Religious Centre - 8 min walk - 0.5 miles
  • UNHCR Kenya - 12 min walk - 0.7 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬3 min walk
  • ‪Java House - ‬5 min walk
  • ‪Roco Mamas - ‬3 min walk
  • ‪Alloy - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬3 min walk

About this property

Hyatt Place Nairobi Westlands

Hyatt Place Nairobi Westlands features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds sport pillow menus. Other standard amenities include sitting areas, minibars, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Novotel Nairobi Westlands
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  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 134 reviews
$138 nightly
The price is $161
May 21 - May 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (3,703 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • 2 total (165 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher and window guards.

Property is also known as

Hyatt House Nairobi
Hyatt Place Nairobi
Hyatt House Nairobi Westlands
Hyatt Place Nairobi Westlands Hotel
Hyatt Place Nairobi Westlands Nairobi
Hyatt Place Nairobi Westlands Hotel Nairobi

Frequently asked questions

What is there to do around Hyatt Place Nairobi Westlands?

This hotel is situated in Highridge, just steps from Sarit Centre, and within a 10-minute walk of Westgate Shopping Mall and Oshwal Religious Centre. You'll also find Nairobi National Museum and Uhuru Park within a short drive.

How much does it cost to stay at Hyatt Place Nairobi Westlands?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Nairobi Westlands on May 20, 2026 start from $205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hyatt Place Nairobi Westlands?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hyatt Place Nairobi Westlands have luxury amenities?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, 2 restaurants, and 2 bars/lounges at this hotel.

Does Hyatt Place Nairobi Westlands feature a casino at the property?

No, Hyatt Place Nairobi Westlands doesn't have a casino.

Is there an indoor pool at Hyatt Place Nairobi Westlands?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hyatt Place Nairobi Westlands good for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, couples/private dining, and 2 bars/lounges.

Are there hot tubs at Hyatt Place Nairobi Westlands?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Nairobi Westlands have a restaurant with a breakfast menu?

Yes, Hyatt Place Nairobi Westlands has 2 restaurants, and serves free buffet breakfast each morning.

Does Hyatt Place Nairobi Westlands allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hyatt Place Nairobi Westlands for a fee of USD 30 per pet, per night.

Are there connecting rooms at Hyatt Place Nairobi Westlands?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt Place Nairobi Westlands?

The closest major airport to Hyatt Place Nairobi Westlands is Nairobi (WIL-Wilson), which is 5.1 mi away (20 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.5 mi away (32-minute drive).

Are there rooms with balconies that I can book at Hyatt Place Nairobi Westlands?

No, there aren't any guestrooms at Hyatt Place Nairobi Westlands that offer a balcony.

Hyatt Place Nairobi Westlands Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 92 reviews
Rating 8 - Good. 6 out of 92 reviews
Rating 6 - Okay. 0 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Eliyas

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Howard

Stayed 7 nights in Jan 2026

10/10 Excellent

Leah

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel was absolutely beautiful, the rooms are new, very spacious, and clean. The staff were all very welcoming, and the hotel's ambience was very inviting. I enjoyed a pleasant stay; the location is also very accessible and central. Connecting to the WIFI was an issue but it was not the end of the world.
Stayed 3 nights in Jan 2026

8/10 Good

Eliyas

F look f up h ok cv jus fill
Stayed 3 nights in Jan 2026

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Great breakfast with many options and opportunity to sit out on the balcony and overlook the city. Convenient location close Sarit mall and Westgate mall. Thursday through Saturday it is loud with the party scene at the clubs/bars near the hotel and I was on the 12th floor. If I stay again I will ask to be placed on the opposite side of the hotel to see if it’s less noisy. Internally there was no noise, but I did have on very bad sleep on the Friday night because of the noise. They also did run out of tissues because they hadn’t ordered enough, which seems pretty odd considering the size of the hotel and the Hyatt brand. I will consider staying again for the right price.
Stayed 8 nights in Jan 2026

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, amenities
Clean room,helpful staff, very good breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large clean rooms, delicious buffet breakfast with lots of food and drink options, nice gym.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff member are very nice, clean ad spacious room.
Stayed 1 night in Jan 2026

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is huge, clean and spotless. Staff are way beyond nicer than any hotel we’ve been in the world.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice big and comfortable room. Friendly staff and conveniently located
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in Westlands - convenient location, spacious rooms and very good breakfast. A must stay when in Nairobi!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alice

Stayed 1 night in Dec 2025

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Can't fault, helpful reception team, and stunning hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Amos

Stayed 1 night in Dec 2025

10/10 Excellent

Alfredo

Stayed 4 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel - in a convenient location in Westlands close to Sarit Centre. The rooms were clean & spacious, and the breakfast is incredible!
Stayed 1 night in Dec 2025

10/10 Excellent

parinaz, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

10/10 Excellent

Ilaki

Stayed 1 night in Dec 2025

10/10 Excellent

DIEGO

Stayed 7 nights in Nov 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and enjoyable stay. I look forward to returning.
Stayed 9 nights in Nov 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
My recent stay at the hotel was an absolutely exceptional experience. The level of customer service provided by the staff was truly outstanding. They consistently went above and beyond to ensure all guest needs were met with professionalism and courtesy. I have rarely encountered such a dedicated and attentive team during my travels. This establishment sets a very high standard for hospitality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service, amenities
I was very happy with my 2-night stay. I was unhappy with noise the first night and the hotel relocated me the next day without delay. Very thoughtful. The rooms are very nice and clean. I would come again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great staff. Quick check in Comfortable room Good location near Sarit Center
Stayed 1 night in Oct 2025