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Hyatt Place Nairobi Westlands

5.0 star property
VIP Access

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Photo gallery for Hyatt Place Nairobi Westlands

Exterior
Creator video - submitted by Tootsie's
2 bars/lounges
Restaurant
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
10 Lower Kabete Rd, Nairobi, Nairobi County, 43114
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪3 min walk‬
  • Place, Oshwal Religious Centre
    ‪8 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 1 Bedroom (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Forest)

55-inch TV with cable channels

Deluxe Room, 1 King Bed (Forest)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (King)

Minibar, laptop workspace, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (King)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds

Shower, towels

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Shower, towels

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Nairobi

Located in Highridge, Hyatt Place Nairobi Westlands is adjacent to Sarit Centre and within a 10-minute stroll of Westgate Shopping Mall. This 168-room, 5-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Sarit Centre - 1 min walk - 0.1 miles
  • Westgate Shopping Mall - 3 min walk - 0.2 miles
  • Nairobi Education Centre - Animal Orphanage - 5 min walk - 0.3 miles
  • Oshwal Religious Centre - 8 min walk - 0.5 miles
  • University of Nairobi - 3 min drive - 1.6 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 20 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬3 min walk
  • ‪NewsCafe Sarit Centre - ‬4 min walk
  • ‪Fonda's Taqueria Westlands - ‬3 min walk
  • ‪Java House - ‬5 min walk
  • ‪Alloy - ‬6 min walk

About this property

Hyatt Place Nairobi Westlands

Hyatt Place Nairobi Westlands features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 55-inch TVs with cable channels. Beds sport pillow menus. Other standard amenities include sitting areas, minibars, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (3,703 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • 2 total (165 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher and window guards.

Property is also known as

Hyatt House Nairobi
Hyatt Place Nairobi
Hyatt House Nairobi Westlands
Hyatt Place Nairobi Westlands Hotel
Hyatt Place Nairobi Westlands Nairobi
Hyatt Place Nairobi Westlands Hotel Nairobi

Frequently asked questions

What is there to do around Hyatt Place Nairobi Westlands?

This hotel is situated in Highridge, just steps from Sarit Centre, and within a 10-minute walk of Westgate Shopping Mall and Oshwal Religious Centre. You'll also find Kenya National Theatre and Uhuru Park within a short drive.

How much does it cost to stay at Hyatt Place Nairobi Westlands?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Nairobi Westlands on Apr 10, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hyatt Place Nairobi Westlands?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hyatt Place Nairobi Westlands feature a casino at the property?

No, Hyatt Place Nairobi Westlands doesn't have a casino.

Is there an indoor pool at Hyatt Place Nairobi Westlands?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hyatt Place Nairobi Westlands?

There are plenty of amenities for couples at this hotel, including 2 bars, 2 restaurants, and private dining.

Does Hyatt Place Nairobi Westlands have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Nairobi Westlands have a restaurant with a breakfast menu?

Yes, Hyatt Place Nairobi Westlands has 2 restaurants, and serves free buffet breakfast each morning.

Does Hyatt Place Nairobi Westlands allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hyatt Place Nairobi Westlands for a fee of USD 30 per pet, per night.

Are there connecting rooms at Hyatt Place Nairobi Westlands?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt Place Nairobi Westlands?

The closest major airport to Hyatt Place Nairobi Westlands is Nairobi (WIL-Wilson), which is 5.1 mi away (20 minutes by car). Another top airport is Jomo Kenyatta Intl. Airport (NBO), which is located 12.5 mi away (32-minute drive).

Are there rooms with balconies at Hyatt Place Nairobi Westlands?

No, you won't find guestrooms with balconies at Hyatt Place Nairobi Westlands.

Hyatt Place Nairobi Westlands Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 73 out of 80 reviews
Rating 8 - Good. 5 out of 80 reviews
Rating 6 - Okay. 0 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

10/10 Excellent

DIEGO

Stayed 7 nights in Nov 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and enjoyable stay. I look forward to returning.
Stayed 9 nights in Nov 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
My recent stay at the hotel was an absolutely exceptional experience. The level of customer service provided by the staff was truly outstanding. They consistently went above and beyond to ensure all guest needs were met with professionalism and courtesy. I have rarely encountered such a dedicated and attentive team during my travels. This establishment sets a very high standard for hospitality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service, amenities
I was very happy with my 2-night stay. I was unhappy with noise the first night and the hotel relocated me the next day without delay. Very thoughtful. The rooms are very nice and clean. I would come again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Great staff. Quick check in Comfortable room Good location near Sarit Center
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 2 nights in Oct 2025

10/10 Excellent

Henry

Stayed 4 nights in Oct 2025

10/10 Excellent

Dave

Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness
My stay at the hotel was very successful. The only problem was the inability to receive an invoice, which I learned about shortly after arrival.
Stayed 11 nights in Sep 2025

10/10 Excellent

Fred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Excellent Hotel spacious rooms and directly oppisite Sarit shopping centre
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel. Breakfast was amazing. One day my safari left before breakfast so the hotel made me a breakfast to go! I would definitely stay at Hyatt Place again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room Very clean and comfortable Staff were all very helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel .
Stayed 1 night in Aug 2025

10/10 Excellent

Rajan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, best service, best breakfast, great location and the most lovely staff. Thank you so much for having us
Stayed 6 nights in Sep 2025

10/10 Excellent

Maphuti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great facilities, especially the gym
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good
Stayed 3 nights in Sep 2025

10/10 Excellent

DANIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

JITENDRAKUMAR, Lilongwe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly and professional staff everywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and friendly staff
Stayed 1 night in Aug 2025