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Smile Hotel Nagano

Property class: 3

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Photo gallery for Smile Hotel Nagano

A reception desk with a sign reading "Smile Hotel" and a security camera above it.
A hotel room with two beds, a desk with a television, a small table, and a chair.
A reception desk with a sign that reads "Smile Hotel."
A person in a suit sitting at a table with a laptop and a drink, in a room with wooden paneling and tables.
A hotel with a modern design, featuring a prominent 'Smile Hotel' sign.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
1-12-4 Minamichitose, Nagano, Nagano, 380-0823
  • Place, Nio-mon Gate
    ‪20 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪4 min drive‬
  • Place, Zenko-ji Temple
    ‪4 min drive‬

Room options

View all photos for Single Room, Non-smoking

A hotel room with a bed, a desk, a television, and a mirror.

Single Room, Non-smoking

  • Sleeps 1

View all photos for Twin Room, Non-smoking

A hotel room with two beds, a small wooden table, and a sofa.

Twin Room, Non-smoking

  • Sleeps 3

View all photos for Standard Double Room

A hotel room with a bed, a small round table, a chair, a television, and a bedside table with a lamp.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, a desk with a television, a window with curtains, and a coffee maker.

Single Room

8.4 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room

A hotel room with two beds, a desk, a television, and a small table.

Twin Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a desk with a telephone and a coffee maker, and a window with curtains.

Single Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Nagano

Located in Minamichitose within a 5-minute walk of Saiko-ji Temple, Smile Hotel Nagano is within a 15-minute stroll of Saisho-in Temple. The 76 rooms at this 3-star hotel include electric kettles and TVs.

What's nearby

  • Gondo Shopping Street - 11 min walk - 0.6 miles
  • Japanese Traditional Paper Museum - 15 min walk - 0.8 miles
  • Nio-mon Gate - 20 min walk - 1.1 miles
  • Nagano Prefectural Shinano Art Museum - 4 min drive - 1.3 miles
  • Zenko-ji Temple - 4 min drive - 1.3 miles

Getting around

  • Nagano Station - 3 min walk
  • Nagano (QNG) - 4 min walk
  • Shinshu - Matsumoto Airport (MMJ) - 81 min drive

Restaurants

  • ‪だいだらぼっち 二の坊 - ‬1 min walk
  • ‪よし家 - ‬1 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • らーめんハウス　Nene
  • ‪ティーハウス 幸 - ‬2 min walk

About this property

Smile Hotel Nagano

Smile Hotel Nagano features free WiFi in public areas and a vending machine. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and TVs. Bathrooms offer hair dryers, slippers, bidets, and toothbrushes and toothpaste. Other standard amenities include electric kettles and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (JPY 1,200 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,000 for adults and JPY 700 for children

Conveniences

  • 24-hour front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 700 for children
  • Nearby parking fee: JPY 1200 per day (33 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Parking has height restrictions.

Property is also known as

Smile Hotel Nagano Hotel
Smile Hotel Nagano Nagano
Smile Hotel Nagano Hotel Nagano

Frequently asked questions

What's there to do within easy reach of Smile Hotel Nagano?

This hotel is situated in Minamichitose within a short 11-minute walk of Gondo Shopping Street and also 12 minutes on foot from Kitano Cultural Center. You'll also find Nagano Prefectural Shinano Art Museum and Aqua Wing Arena within a short drive.

How much does it cost to stay at Smile Hotel Nagano?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Nagano on Oct 12, 2026 start from $75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Smile Hotel Nagano?

No, there isn't parking available at the hotel.

Does Smile Hotel Nagano have a casino?

No, Smile Hotel Nagano doesn't have a casino.

Is there an indoor pool at Smile Hotel Nagano?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Smile Hotel Nagano?

Couples staying at this hotel will value amenities like slippers, free WiFi in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Smile Hotel Nagano?

No, there isn't a spa tub at this hotel.

Does Smile Hotel Nagano feature a restaurant that includes a breakfast menu?

Smile Hotel Nagano offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Smile Hotel Nagano allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Nagano.

Are there connecting rooms at Smile Hotel Nagano?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Smile Hotel Nagano?

No, there aren't any guestrooms at Smile Hotel Nagano that offer a balcony.

Smile Hotel Nagano Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 25 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and at a good price, very close to the train station 2 blocks only
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, quiet, amazing breakfasts
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice and cheap hotel with great location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, helpful staff, very close to Nagano Station. Would recommend!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast and coffee, amazing staff service and convenient location close to Nagano station
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were friendly to foreigners.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, kind staff, and convenient location!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very friendly staff, superb walkable location from major malls and train station
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was smiling the hole time lol! Great place! Near Nagano station. Highly recommend! Never find places like this of price back home!! 5/5
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a little dated, but it was clean, comfortable, and relatively large. Staff was great. I would stay here again.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good place

Good hotel near the station. Good breakfast.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Walkable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and tidy
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The bed was comfortable, The bathroom was so small you could barely turn around in there . The step into and out of the bathroom was very high, a danger to the elderly and children. Not a good stay .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, close to train station, clean
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. The room was clean and spacious by Japanese standards. The bed was very comfortable as were the pillows and the duvet. The location was only a couple of blocks from the train station with shopping and restaurants. Great place to stay! Enjoyed it and would definitely recommend and stay again.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Old bathroom.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station. Staff were nice
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Hotel was in a convenient location, short walk to station. Nothing special, expensive for what you get.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

ok
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The staff were very nice. However, the hotel itself was somewhat rundown and older. The rooms were tiny and there was no place to store anything. It felt like we were staying in a tiny RV or trailer. The good thing is it was close to the train station. The breakfast was OK. I feel we paid too much for the room, as we looked it up the day we checked in and the rooms were about half the price of what we had paid. To use the tiny bathroom, you had to step up over a threshold, which was about 10 inches tall, which was inconvenient and dangerous.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel is near the train station but not worth the value paid for the stay
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
As you walk up, how small the building is stands out, as is how the beat up the exterior looke, but once you walk into the lobby, you realize everything is going to be okay. Not only does everything look nice and clean, but even the smell is great. Staff makes check in great, and then when you get to the room, you once again are greated by a clean smell, something close to baby powder. The room is decent sized for the price, largely because the entrance has both a clothing cabinet and a table, chair, and mirror for makeup; I used the makeup table to keep a backpack on, freeing up desk space by the bed to set my laptop on. I slept very well here, largely because the AC actually works as advertised: I could actually get the room down to 20°C (68° F) at night. I liked the bed too, but it is the typical firm Japanese bed which some might not like. The location is also fantastic, as it is a short walk to Nagano Station, which also is the only walkable part of Nagano. The only negative is the view from the window, but I personally don't care about that much. Overall, fantastic hotel, and if I visit Nagano again, I'll likely stay here.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
freee coffee service is good. room ligit is bright enough.
Stayed 1 night in Sep 2023