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Crowne Plaza Muscat OCEC by IHG

5.0 star property

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Photo gallery for Crowne Plaza Muscat OCEC by IHG

Outdoor pool
Property video
Presidential Suite, 1 Twin Bed, Accessible, Garden View (Club Lounge Access) | 1 bedroom, down comforters, memory foam beds, minibar
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Presidential Suite, 1 Twin Bed, Accessible, Garden View (Club Lounge Access) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Madinat Al Irfan, Airport Heights, Muscat, 113
  • Place, Oman Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, Go-cart Oman
    ‪2 min drive‬
  • Place, Muscat City Centre Shopping Mall
    ‪8 min drive‬
  • Airport, Muscat (MCT-Muscat Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, down comforters, memory foam beds, minibar

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Mountain View (Club Lounge Access)

1 bedroom, down comforters, memory foam beds, minibar

Junior Suite, 1 King Bed, Accessible, Mountain View (Club Lounge Access)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 607 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

1 bedroom, down comforters, memory foam beds, minibar

Standard Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(12 reviews)
  • Mountain view
  • 399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Mountain View

1 bedroom, down comforters, memory foam beds, minibar

Standard Room, 2 Twin Beds, Mountain View

  • Mountain view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, down comforters, memory foam beds, minibar

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

View from room

Standard Room, 2 Twin Beds, Garden View

  • Garden view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Twin Bed, Accessible, Garden View (Club Lounge Access)

Presidential Suite, 1 Twin Bed, Accessible, Garden View (Club Lounge Access) | 1 bedroom, down comforters, memory foam beds, minibar

Presidential Suite, 1 Twin Bed, Accessible, Garden View (Club Lounge Access)

  • Garden view
  • 1690 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

View from room

Premium Room

  • Garden view
  • 1690 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Garden View

1 bedroom, down comforters, memory foam beds, minibar

Suite, 1 Bedroom, Garden View

  • Garden view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Mountain View

1 bedroom, down comforters, memory foam beds, minibar

Premium Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1690 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

View from room

Standard Room, 1 King Bed, Accessible

  • Garden view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Accessible, Garden View (Club Lounge Access)

View from room

Premium Room, 2 Twin Beds, Accessible, Garden View (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Garden View (Club Lounge Access)

Junior Suite, 1 King Bed, Accessible, Garden View (Club Lounge Access) | 1 bedroom, down comforters, memory foam beds, minibar

Junior Suite, 1 King Bed, Accessible, Garden View (Club Lounge Access)

  • Garden view
  • 620 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Garden View (Club Lounge Access)

1 bedroom, down comforters, memory foam beds, minibar

Suite, 1 Bedroom, Accessible, Garden View (Club Lounge Access)

  • Garden view
  • 395 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Accessible, Mountain View (Club Lounge Access)

1 bedroom, down comforters, memory foam beds, minibar

Premium Room, 2 Twin Beds, Accessible, Mountain View (Club Lounge Access)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Accessible, Garden View (Club Lounge Access)

1 bedroom, down comforters, memory foam beds, minibar

Premium Room, 1 King Bed, Accessible, Garden View (Club Lounge Access)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Mountain View (Club Lounge Access)

1 bedroom, down comforters, memory foam beds, minibar

Premium Room, 1 King Bed, Accessible, Mountain View (Club Lounge Access)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Muscat

Crowne Plaza Muscat OCEC by IHG places you within a 10-minute stroll of Madinat Al Irfan Theatre and Oman Convention and Exhibition Centre. This 295-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Oman Convention and Exhibition Centre - 9 min walk - 0.5 miles
  • Go-cart Oman - 2 min drive - 1.3 miles
  • Muscat City Centre Shopping Mall - 8 min drive - 6.9 miles
  • Al Mouj Marina - 12 min drive - 10.1 miles
  • Muttrah Souq - 25 min drive - 22.3 miles

Getting around

  • Muscat Intl. Airport (MCT) - 12 min drive

Restaurants

  • ‪194 ° F Specailty Coffee - ‬7 min drive
  • ‪% Arabica - ‬7 min drive
  • ‪Roznah Restaurant | مطعم روزنة - ‬6 min drive
  • ‪Starbucks Drive-Thru Ghala - ‬4 min drive
  • ‪Gloss Cafe - ‬7 min drive

About this property

Crowne Plaza Muscat OCEC by IHG

Guests of Crowne Plaza Muscat OCEC by IHG enjoy a full-service spa, an outdoor pool, and a children's pool. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a steam room, and free WiFi in public areas.
50-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Memory foam beds sport pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include fireplaces, minibars, and coffee makers. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

2 outdoor pools
JW Marriott Hotel Muscat
Muscat
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 138 reviews
$114 nightly
The price is $130
Apr 28 - Apr 29
Total with taxes and fees
JW Marriott Hotel Muscat

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: OMR 10 for adults and OMR 8 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Charm thai
  • connexions
  • Le Petit Belge
  • Mosaic
  • Wadi bar

Things to do

  • 9-hole adjacent golf course
  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Day bed
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: OMR 50 for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for OMR 10.0 per night
  • Cribs/infant beds are available for OMR 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately OMR 10 for adults and OMR 8 for children
  • Late check-in fee: OMR 50 for check-in between noon and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: OMR 10.0 per night
  • Rollaway bed fee: OMR 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Crowne Plaza Muscat OCEC Hotel
Crowne Plaza OCEC Hotel
Crowne Plaza OCEC

Frequently asked questions

Is free cancellation available at Crowne Plaza Muscat OCEC by IHG?

Crowne Plaza Muscat OCEC by IHG provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Muscat OCEC by IHG?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Muscat OCEC by IHG on Apr 30, 2026 start from $98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Muscat OCEC by IHG?

This hotel is located in Muscat within a short 5-minute walk of Madinat Al Irfan Theatre. You'll also find Al Mouj Golf and Go-cart Oman within a short drive.

Is there parking available at Crowne Plaza Muscat OCEC by IHG?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.

Is there a spa available at Crowne Plaza Muscat OCEC by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, hydrotherapy, and aromatherapy.

Are there luxury amenities available at Crowne Plaza Muscat OCEC by IHG?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and an outdoor tennis court at this hotel.

Does Crowne Plaza Muscat OCEC by IHG have a casino?

No, Crowne Plaza Muscat OCEC by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Muscat OCEC by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Crowne Plaza Muscat OCEC by IHG?

There are many amenities for couples at this hotel, including a fireplace as well as 3 restaurants and an outdoor pool.

Does Crowne Plaza Muscat OCEC by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Crowne Plaza Muscat OCEC by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Muscat OCEC by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Muscat OCEC by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crowne Plaza Muscat OCEC by IHG.

Does Crowne Plaza Muscat OCEC by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza Muscat OCEC by IHG?

The closest major airport to Crowne Plaza Muscat OCEC by IHG is Muscat Intl. Airport (MCT), which is 5.2 mi away (12 minutes by car).

Are there rooms with balconies at Crowne Plaza Muscat OCEC by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and mountain views.

Does Crowne Plaza Muscat OCEC by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Muscat OCEC by IHG.

Crowne Plaza Muscat OCEC by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 231 reviews
Rating 8 - Good. 64 out of 231 reviews
Rating 6 - Okay. 22 out of 231 reviews
Rating 4 - Poor. 5 out of 231 reviews
Rating 2 - Terrible. 7 out of 231 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Stayed 1 night in Jan 2026

6/10 Okay

Nidal

Business traveler
Liked: Cleanliness, staff & service
The Shower was plugged , room sized was not same as showed in the picture ( too small)
Stayed 1 night in Dec 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities
Excellent value for money
Stayed 1 night in Dec 2025

8/10 Good

Milind

Stayed 1 night in Dec 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
Cleanliness and hospitality
Stayed 1 night in Nov 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2025

8/10 Good

Ubaldo, MIAMI

Stayed 4 nights in Oct 2025

10/10 Excellent

Leonel, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice in muscat
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Muradali Hirji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel great facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here. Great staff and accommodations.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leslie

Stayed 2 nights in Sep 2025

8/10 Good

jamil

Stayed 1 night in Sep 2025

10/10 Excellent

darryl

Stayed 4 nights in Aug 2025

10/10 Excellent

Murat

Stayed 1 night in Aug 2025

6/10 Okay

Manoj

Stayed 1 night in Jul 2025

10/10 Excellent

Raman

Stayed 1 night in Jul 2025

10/10 Excellent

Eleftherios

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Naela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Virendra Shailesh, Miami

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good easy hotel, you need a car to explore Muscat as it is out of the center. Not possible to open bedroom windows which for us is a big factor, so no fresh air, and aware this can be common for hotels in the region. Staff are very friendly and service orientated. Decent stay for the budget of what the hotel is.
Stayed 4 nights in Apr 2025

8/10 Good

Rodney

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Apr 2025

2/10 Terrible

Serene

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Unpleasant stay at this hotel

Where do I begin? Firstly if you would like to get double charged for a room without your awareness or approval … then this is the place to stay. Myself and my family were left with no money to enjoy our stay for a couple of days as the hotel double charged us for the room without our authorisation. This prevented us from being able to go out and enjoy our holiday for a couple of days. Further to this, the hotel failed to inform us of upcoming events that would affect our stay… giving us only 1 days notice of said event, had we had known we would have planned to stay at another hotel, as we couldn’t relax during our stay there was a dj that proceeded to play extremely loud music until 3am in the morning, followed by a live band the following day that played loud music for 5 hours the following day… imagine having lack of sleep the previous day, followed by more loud music… not ideal! Further to this, our room was not cleaned for 3 consecutive days despite us placing a clean my room (service) light on the rooms during our stay. Lastly, for ease of travel we utilised the hotel taxis for our journeys, and without my approval or permission my number was shared with the driver the following day, and I mentioned this to the hotel, and nothing was done. My privacy was violated. A very unpleasant stay at this hotel, I wouldn’t recommend staying here. The rooms are uncomfortable and you’re unable to open the windows for air, and it’s far from all the attractions in Muscat.
Stayed 14 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprise to see a view of a dumpsite out my window along with the "garden view"
Stayed 4 nights in Mar 2025

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