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Quality Suites Morristown West

Property class: 2.5

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Photo gallery for Quality Suites Morristown West

An indoor swimming pool with blue walls, white lounge chairs, and potted plants.
A hotel room with a TV on a wooden desk, a sofa, a dining table with chairs, and a kitchen area.
A hotel room with a sofa, two beds, a desk, and framed pictures on the wall.
A restaurant with a wooden table and red upholstered booths.
A lobby with a fireplace, seating area, and a glass door entrance.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Place, Manley Plaza
    ‪5 min walk‬
  • Place, Merchants Greene
    ‪16 min walk‬
  • Place, Fountain Plaza Mall
    ‪18 min walk‬

Room options

View all photos for Suite, Non Smoking

A hotel room with a TV, two beds, a desk, and a chair.

Suite, Non Smoking

  • Sleeps 5
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, Non Smoking

A hotel room with a bed, a TV, a bedside table, a lamp, and a picture on the wall.

Deluxe Suite, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free wired internet

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for 2 Double Beds, Suite, Nonsmoking

A hotel room with two beds, a desk, a TV, and a phone.

2 Double Beds, Suite, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, a desk, and a mirror.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a red patterned throw blanket.

Suite, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Non Smoking

A hotel room with two beds, a TV, a desk with a lamp, and a chair.

Suite, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Morristown

Located within a 5-minute walk of Manley Plaza, Quality Suites Morristown West is within a 15-minute stroll of Fountain Plaza. This 82-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Manley Plaza - 5 min walk - 0.3 miles
  • Fountain Plaza - 13 min walk - 0.7 miles
  • Merchants Greene - 16 min walk - 0.9 miles
  • Fountain Plaza Mall - 18 min walk - 1.0 mile
  • Cherokee Crossing - 18 min walk - 1.0 mile

Getting around

  • McGhee Tyson Airport (TYS) - 65 min drive

Restaurants

  • ‪Cheddar's Scratch Kitchen - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Señor Jalapeño Mexican Restaurant - ‬2 min drive
  • ‪Huey Magoo's - ‬2 min drive

About this property

Quality Suites Morristown West

Guests staying at Quality Suites Morristown West enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Guests can expect to find free wired internet and 32-inch LED TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Is a free cancellation option available at Quality Suites Morristown West?

Quality Suites Morristown West offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Suites Morristown West?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Quality Suites Morristown West on Nov 1, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Suites Morristown West?

This hotel is located in Morristown, just steps from Manley Plaza. You'll also find Fountain Plaza Mall and Fountain Plaza less than a mile away.

Does Quality Suites Morristown West have a casino on the premises?

No, Quality Suites Morristown West doesn't have a casino.

Will I find an indoor pool at Quality Suites Morristown West?

Yes, this hotel has an indoor pool.

Does Quality Suites Morristown West have a restaurant with a breakfast menu?

Yes, Quality Suites Morristown West serves free buffet breakfast each morning from its cafe.

Will Quality Suites Morristown West allow pets to stay free of charge?

No, pets aren't allowed at Quality Suites Morristown West.

Quality Suites Morristown West Reviews

Reviews

6.6
Rating 10 - Excellent. 131 out of 521 reviews
Rating 8 - Good. 137 out of 521 reviews
Rating 6 - Okay. 80 out of 521 reviews
Rating 4 - Poor. 72 out of 521 reviews
Rating 2 - Terrible. 101 out of 521 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good stay friendly staff.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nasty and bed bugs had to leave, 😞
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around had an amazing stay!
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price it was exactly what we needed and the service was good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was helpful.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Condition of pool room
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The perimeter of the hotel was dirty but not as dirty as the rooms. My room had stains everywhere so i left.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
It was an okay stay
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I never write bad reviews. I would just stay quiet and accept my losses. THIS is unacceptable. The pool area. It’s best you shut it down that to have it look like that. The tub?!? My Jesus. Half way cleaned. As business owners. Do better!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Bfast was excellent
Stayed 1 night in May 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Well the first smell when I walked into the lobby was weed smoke. Took about 20 minutes to get a room key. The rooms air conditioning was broke so it took about a hour to get another room. And I’m guessing the hotel rents out party rooms on the weekends. The swimming pool had mold on the top ring concrete. This is not a family hotel at all definitely would have payed way more for a better hotel. Also breakfast was the same every day and no juice.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
The room itself was gross. Walls were caked with things on them. Items left from previous guests on the beds. There were bugs in the microwave, ants all over the place and bugs all over the bathrooms. The pull out sofa mattress was absolutely disgusting and had multiple stains all over it. Also we picked this place because they offered pack and plays/cribs for infants and we got there and they didnt offer either one to guests. Which after seeing the state the room was in I wouldnt have let my daughter sleep on it anyway.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Yes
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and 100 recommended
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Would be good if the pool opened earlier.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where every nice and I sleep well.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
No fresh fruit on the breakfast, air conditioning and heat worked. But room was terribly dated. Staff was extremely nice and room served the purpose
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed. Got this for my daughter and her arm got sucked in on drain on pool- she was bruised for a week. She let management know so they could fix it. She sent me pics of bugs etc. I’m tougher than she is on rooms, so for her to really be disappointed, it was a bad experience.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
The staff were amazing! There was mold in the bathroom around the vent and on the shower ceiling. The breakfast lacked from other choice hotels that we stayed out. There was sausage, hard biscuits and cereal.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found this hotel last minute after our other lodging was canceled unexpectedly. The guy working the desk was very nice and made sure we had everything we needed
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The property was clean and quiet. It was convenient to where we had to go. The staff was quite helpful.
Stayed 5 nights in Oct 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was dirty and in complete disrepair. There are holes in walls and ceilings and in the tub in our room. The pool area is covered in mildew, mold, and rust. The breakfast bar had a broken juice machine with no other drink options to accommodate for the inconvenience. The room was very dirty. The carpet, curtains, walls and furniture were covered in stains. Outlets didn't work. Had to unplug the TV to use the microwave. The staff was nice but the hotel itself was horrible.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Old and could use a deep clean
Stayed 1 night in Sep 2025