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Recent guest reviews

Great service and friendly staff. Would stay there again.

Hallways and walkways were dirty and could use updating.

Good location. It would be a great place to build a nice hotel. The reception building is what the website shows. The building is a dump where the hotel rooms are.

Clean rooms. Nice staff. Good quality grab and go breakfast. I especially love that you need a key card to even access the hallways. Makes you feel much safer. Will be back for sure.

Clean, updated and beautiful views. Very nice, modern updates to room. Pet friendly.

Great stay. We definitely will stay there for the future trip.

Room had a odd Oder. Large stain on the carpet. Will not be staying there again. The breakfast was very good. Sheets were clean on the bed.

Run down and in need of a major renovation/overhaul. Everything looked worn and obsolete. I would not recommend this facility to anyone.

Best hotel we stayed in on an 8 day trip. However, Orbitz review system is so annoying that this will be the last review I submit.

Very pleased with the accommodations. Excellent breakfast and excellent staff who went above and beyond to make us comfortable. .

Stopped for some rest on a long drive, and the hotel exceeded expectations. Very clean with great breakfast.

Great spot to rest while traveling on the road. Rooms were nice and continental breakfast was decent.

My family enjoyed the stay. The room was really clean and comfortable. My wife loved the bed. I definitely will use this hotel again.

We stayed overnight, the room was extra clean, comfortable & the staff was great. We both enjoyed our breakfast. I suppose the only thing that wasn't to our liking, the pillow's were to thick & next time we will just take ours. Thank you Best Western Confrence Center Morristown, Tennessee. Larry & Linda S. Moore

The staff was wonderful, but the hotel lacked security that I would have expected. The doors leading to the hallways were not locked and could be accessed by anyone. There was a key card lock on the outside door, but it was not being used. The check-in desk is not connected to the rooms, so they had no idea who was coming and going in the hotel. During our stay the fire alarm went of at 4:30 am and there was no info to any guests as to whether or not it was a real fire. The breakfast was not very good. The food was cold and not creative. The staff was the best thing about the hotel. It is very hard to find the entrance if you arrive after dark, but it is very close to the interstate.

The staff was very accommodating and friendly. Room was very nice and clean, although the bathroom is a bit tight. The difficulty was getting enough sleep with people coming and going until around midnight and others in the hallway a little after 6 a.m. the following mornings. I could not get to sleep until around midnight and then was woken up early due to doors slamming and people talking and/or yelling at each other in the hallway. Still, I would probably stay here again.

Very clean, nice linens and beds. We only stayed one night for a graduation in Morristown. It was a fine location there was just a lot of road work being done in the area. Overall good experience. Would stay here again.

Possibly the nicest motel we have stayed in for under $100. Only two probems were minor. The nice wide-screen LCD TV reception was grainy but pssibly the best the motel could get in "remote" Morristown. There was an ultra bright built-in night light that had to be covered before we could sleep. A bonus for the hotel is the next door Cracker Barrel. We would go out of our way to stay there again.

Family vacation, stayed one night. Breakfast was served in the restaurant and you ordered from a menu. This was included with the stay. It payed we were a family of 5.

Cracker Road Morristown TN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Best Western Plus Morristown Conference Center Hotel is within the region of popular sights such as Island at Pigeon Forge. This 112-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

All 112 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other amenities include free weekday newspapers, free local calls, and safes.


Property features

Guests of Best Western Plus Morristown Conference Center Hotel have access to a children's pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Morristown Conference Center Hotel

Everyone (10) Couples (5) Family (3) Other (1)
5
Partner Couples

Great service and friendly staff. Would stay there again.

By , from Roseville, MI on Oct 15, 2020

Review comment responded on Oct 16, 2020

Thank you Dawn! We hope you come back to see us soon. As always thank you for choosing Best Western Plus!

4
Business Business

Hallways and walkways were dirty and could use updating.

By , from Atlanta, GA on Jul 17, 2020

Review comment responded on Jul 17, 2020

Thank you for choosing Best Western Plus and bringing that to our attention. We are actually pressure washing our walkways tomorrow Hope you choose to stay with us again.

2
Partner Couples

Good location. It would be a great place to build a nice hotel. The reception building is what the website shows. The building is a dump where the hotel rooms are.

By on Jul 8, 2020

Review comment responded on Jul 8, 2020

I apologize that you did not enjoy the property, our building was just renovated on the inside last year. I do hope if you decide to return that we can make this a more enjoyable experience for you.

5
Family with small children Family

Clean rooms. Nice staff. Good quality grab and go breakfast. I especially love that you need a key card to even access the hallways. Makes you feel much safer. Will be back for sure.

By , from FL on Jul 8, 2020

Review comment responded on Jul 8, 2020

Thank you for your great review! I hope to see you again soon.

4
Everyone

By on May 24, 2020

Review comment responded on May 25, 2020

Thank you for staying with us!

5
Everyone

Clean, updated and beautiful views. Very nice, modern updates to room. Pet friendly.

By on Sep 22, 2019

5
Everyone

Great stay. We definitely will stay there for the future trip.

By , from virginia on Jul 18, 2018

4
Everyone

Room had a odd Oder. Large stain on the carpet. Will not be staying there again. The breakfast was very good. Sheets were clean on the bed.

By on Jul 4, 2018

1

in need of major renovations!

Everyone

Run down and in need of a major renovation/overhaul. Everything looked worn and obsolete. I would not recommend this facility to anyone.

By , from Moncks Corner, SC on Jun 8, 2018

Review comment responded on Jun 9, 2018

I am sorry you did not find our hotel to your liking. Most guests do have a very pleasant stay here. Thank you for staying with us and posting your review!

5
Everyone

Best hotel we stayed in on an 8 day trip. However, Orbitz review system is so annoying that this will be the last review I submit.

By on Oct 8, 2017

Review comment responded on Oct 17, 2017

Thank you for taking the trouble to give us a great review. We hope to see you again soon.

Best Western Plus Morristown Conference Center Hotel

130 Cracker Road, Morristown, TN 37813
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