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Recent guest reviews

The property is clean and the staff were very friendly, but the property is an older.

The manager was friendly and helpful

Its a nice hotel, however there are issues with the night desk clerks not doing their job correctly.

We had a great stay. Clean rooms, nice staff, and Cracker Barrel right next door in walking distance.

The room was fine with the exception that the shower did not work only the bath. Fortunately I was not there long enough for it to matter. Other than that it was okay for a short stay.

For last minute check-in prices was more than what i wanted to spend for only 5 hours of sleep. The $175.00 rate was to high for 5 hours of being there. I know i will sleep in my car for that price.

On arrival was informed that no rooms had water to them due to maintenance issues. Was not notified although was told that reservation had been refunded but wasn't notified via text or phone call of the cancellation.

Great service and friendly staff. Would stay there again.

Hallways and walkways were dirty and could use updating.

Good location. It would be a great place to build a nice hotel. The reception building is what the website shows. The building is a dump where the hotel rooms are.

Clean rooms. Nice staff. Good quality grab and go breakfast. I especially love that you need a key card to even access the hallways. Makes you feel much safer. Will be back for sure.

Clean, updated and beautiful views. Very nice, modern updates to room. Pet friendly.

Great stay. We definitely will stay there for the future trip.

Cracker Road Morristown TN

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Best Western Plus Morristown Conference Center Hotel is within the region of popular sights such as Island at Pigeon Forge. This 112-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Guests of Best Western Plus Morristown Conference Center Hotel have access to a children's pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Morristown Conference Center Hotel

Everyone (22) Couples (3) Family (3)
4
Everyone

The property is clean and the staff were very friendly, but the property is an older.

By on Apr 16, 2024

Review comment responded on Apr 17, 2024

Thank you for the great review!

5
Everyone

By on Jun 7, 2023

Review comment responded on Jun 8, 2023

Thank you for the great review! We hope to see you again at Best Western Plus in Morristown!

4
Everyone

By , from LOCKPORT on May 2, 2023

Review comment responded on May 23, 2023

Thank you for the great review!

4
Everyone

By on Oct 3, 2022

4
Everyone

The manager was friendly and helpful

By on Aug 9, 2022

Review comment responded on Aug 9, 2022

Thank you so much. That is always very nice to hear that our staff treated you well and were friendly. We hope to see you again in the near future.

3
Family

Its a nice hotel, however there are issues with the night desk clerks not doing their job correctly.

By on Aug 2, 2022

Review comment responded on Aug 2, 2022

Thank you let us know about the issue that you had at the property. We will look into this and make sure that proper training is done. We do hope that you will come back and see us in the near future at Best Western Plus in Morristown.

5
Everyone

We had a great stay. Clean rooms, nice staff, and Cracker Barrel right next door in walking distance.

By , from Kingsport on Mar 25, 2022

Review comment responded on Mar 25, 2022

Thank you for your great review we appreciate your feedback. We do everything we can to make sure that our guests enjoy their stay. We do hope that you choose to stay with us again in the future. Thank you for choosing Best Western Plus in Morristown!

4
Everyone

The room was fine with the exception that the shower did not work only the bath. Fortunately I was not there long enough for it to matter. Other than that it was okay for a short stay.

By on Mar 2, 2022

Review comment responded on Mar 2, 2022

Thank you for taking the time to leave us a review. We do apologize for the inconvenience in the bathroom. We will be working on this issue to get it corrected for our future guest. We would love for you to return the next time you're in the area and stay with us. Thank you for choosing Best Western Plus in Morristown.

3
Everyone

By on Jan 24, 2022

5
Everyone

By , from Cleveland on Jan 2, 2022

Best Western Plus Morristown Conference Center Hotel

130 Cracker Road, Morristown, TN 37813
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