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J5 Hotels Helvetie Montreux

3.0 star property
Hotel in Montreux with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for J5 Hotels Helvetie Montreux

Superior Double Room | Street view
Triple Room | Minibar, in-room safe, desk, free WiFi
Daily buffet breakfast (CHF 18 per person)
Reception
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Avenue Du Casino 32, Montreux, VD, 1820
  • Montreux Christmas Market
    ‪2 min walk‬
  • Montreux Casino
    ‪2 min walk‬
  • Freddie Mercury Statue
    ‪5 min walk‬
  • Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, free WiFi

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, free WiFi

Superior Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Small, One Single Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Double or Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

About the neighborhood

Montreux

Located in Montreux City Centre, J5 Hotels Helvetie Montreux is next to Montreux Casino and Montreux Christmas Market. This 3-star hotel has 63 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Montreux Christmas Market - 2 min walk - 0.1 miles
  • Montreux Casino - 2 min walk - 0.1 miles
  • Place du Marche - 3 min walk - 0.2 miles
  • Freddie Mercury Statue - 5 min walk - 0.3 miles
  • Château de Chillon - 1 min drive - 0.7 miles

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 66 min drive

Restaurants

  • ‪Le Palais Oriental - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Chez-Gaston - ‬3 min walk
  • ‪Molino - ‬4 min walk
  • ‪Dolce - ‬2 min walk

About this property

J5 Hotels Helvetie Montreux

Hotel in Montreux with a rooftop terrace and a 24-hour front desk
Guests of J5 Hotels Helvetie Montreux enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. Self parking is offered for CHF 25.00 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include conference space, a library, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Minibars, safes, and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception

The Freddie Mercury Hotel

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 238 reviews
$141 nightly
The price is $163
Sep 27 - Sep 28
Total with taxes and fees
The Freddie Mercury Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 per person
  • A restaurant

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1865
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15.00 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 6.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0.60 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 25.00 per night
  • Pet fee: CHF 15.00 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Helvetie
Helvetie Hotel
Helvetie Montreux
J5 Hotels Helvetie Montreux Hotel
Hotel Helvetie Montreux
Helvetie Hotel Montreux
J5 Hotels Helvetie Hotel
J5 Hotels Helvetie
J5 Hotels Helvetie Montreux Hotel
J5 Hotels Helvetie Montreux Montreux
J5 Hotels Helvetie Montreux Hotel Montreux

Frequently asked questions

Is free cancellation available at J5 Hotels Helvetie Montreux?

J5 Hotels Helvetie Montreux provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of J5 Hotels Helvetie Montreux?

This hotel is situated in Montreux City Centre, just steps from Montreux Casino and Montreux Christmas Market, and within a short walk of Place du Marche. You'll also find Freddie Mercury Statue and Château de Chillon less than a mile away.

Will I be able to park at J5 Hotels Helvetie Montreux?

Yes, covered parking is offered for CHF 25.00 per night.

Does J5 Hotels Helvetie Montreux have a casino at the property?

No, J5 Hotels Helvetie Montreux doesn't have a casino.

Will I find an indoor pool at J5 Hotels Helvetie Montreux?

No, there is no indoor pool at this hotel.

Is J5 Hotels Helvetie Montreux good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a rooftop terrace.

Are there hot tubs at J5 Hotels Helvetie Montreux?

No, this hotel doesn't have a spa tub.

Does J5 Hotels Helvetie Montreux feature a restaurant that includes a breakfast menu?

Yes, J5 Hotels Helvetie Montreux serves buffet breakfast each morning for a surcharge from its restaurant.

Will J5 Hotels Helvetie Montreux allow pets to stay for free?

Although they can't stay for free, pets are welcome at J5 Hotels Helvetie Montreux for a fee of CHF 15.00 per pet, per night.

Does J5 Hotels Helvetie Montreux have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from J5 Hotels Helvetie Montreux?

The closest major airport to J5 Hotels Helvetie Montreux is Sion (SIR), which is about 24.9 mi away.

Can I book a room with a balcony at J5 Hotels Helvetie Montreux?

No, you won't find guestrooms with balconies at J5 Hotels Helvetie Montreux.

J5 Hotels Helvetie Montreux Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 465 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hannah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located by the main bus line stop. Front desk and breakfast staff were very friendly and helpful. The hotel itself is very old, it has its charms and quirks but this may not be for everyone. We had everything we needed.
Stayed 4 nights in Jun 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the property.
Stayed 3 nights in Dec 2024

6/10 Okay

Faye

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Faye

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointed

Disappointing stay - very dated bathroom, heating did not work (was given a fan heater on request) and only 2 electrical sockets in the whole room (which the lamps were plugged into). Rest of hotel pleasant and lovely breakfast. But not good to walk into a cold room in December, also with no kettle.
Stayed 1 night in Dec 2024

10/10 Excellent

Khushboo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bernard

Liked: Staff & service, property conditions & facilities, room comfort

Well worth considering

Enjoyed our two night stay. Excellent location, not too far from the railway station and close to the lake/promenade There were features of an 'old grandeur', many of which I quite appreciated. We had a very nice large room with a view of the lake and the casino. The bed was very comfortable. The bathroom could have done with a bit of updating, but was o.k. One receptionist was really nice and helpful, the second was perhaps a bit 'off hand', but nothing to complain about. On arrival we were provided with a pass for free public transport in the local area. The restaurant staff were very friendly and welcoming at breakfast. The breakfasts themselves were a little basic, but I still enjoyed the experience. I realised they do not provide a kettle in the room, so I took our own, only to find that you need a special Swiss adapter and none of those I had taken used previously in other European countries, Canada, New Zealand etc. worked there. They will provide you with a flask of hot water though at reception if you ask. Need to take your own tea bags, coffee etc.
Stayed 2 nights in Sep 2024

6/10 Okay

Puneet

Traveled with group
Liked: Amenities
Rooms had a smell, booked a single room and was very dated.
Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service

Great hotel in the perfect location

We really enjoyed our stay, it really was in the perfect location. We had a beautiful corner room with two balconies that had spectacular views of the mountains. The only details we would add is that the pillows were a little uncomfortable and that the shower wasn’t the best. Other than that, great stay!
Stayed 1 night in Sep 2024

6/10 Okay

Colin

Liked: Staff & service
Disliked: Property conditions & facilities

Good location but tired looking.

Old and tatty. Grateful for lift up to reception. Room tiny and old. Missing tiles on bathroom floor. Shower is antiquated. Pre booked breakfast CHF 18 or 20 at the door. Not worth the money. Nothing hot, 2 types of sliced meat andv2 cheese. Some bread, pastries, yoghurt, fruit. Staff i encountered were nice. Beware when you check out that they hit you with city tax, which I knew nothing about.
Stayed 1 night in Sep 2024

10/10 Excellent

Rajana

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

tanja

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice & great value for money
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station, the lake and many bars and restaurants. Room was very neat and clean. Staff was super friendly and helpful. No air conditioning, which is not uncommon for hotels in Europe, but just be warned. There was a fan provided that kept us cool. The pillows were really soft and floppy so we requested extras.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a great couple of days at this hotel - a very easy, convenient location in Montreux at an affordable price. The staff were always warm and welcoming, and the room was comfortable for me as a single traveller. The bathroom could do with being updated but overall I was very happy with the convenience of the location (right across from the Casino with the lake just behind it), the cost, and a wonderful time in Montreux. If you go, get the Montreux Riviera pass for free from the hotel - gives you some discounts on train travel (especially if you go up to the Rochers de Naye - the card offers a big discount) and free use of the buses. The casino has a public pool (just a few minutes from the hotel) which is available to use at a decent price, and the walks on the lake are wonderful. I would recommend Montreux and the surrounding area for a wonderful time in Switzerland! And this hotel was a great affordable base to explore from.
Stayed 4 nights in Jul 2024

8/10 Good

Lei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok for what we paid
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Classic hotel with adorably small elevator and multi-step stairs entry like you were in a Casablanca movie. Windows open up wide to view of street and glimpse of the lake. Friendly and helpful staff. Short walk to lake, restaurants, casino, groceries and shopping.
Stayed 2 nights in May 2024

10/10 Excellent

Roch

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! Unique and cool hotel. We enjoyed our stay and will definitely stay there again!
Stayed 1 night in May 2024

10/10 Excellent

Rakesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to live. The hotel is located in the heart of the city and has access to so many restaurants. They have a parking garage and was easily accessible which made our lives simpler. The hotel staff were amazing and were always ready to help. They all speak English and are truly very understanding.
Stayed 3 nights in Mar 2024

6/10 Okay

Fayulrina

Liked: Cleanliness, staff & service
A bit scary
Stayed 1 night in Dec 2023

10/10 Excellent

Michael, Prahran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old world feeling hotel with very large comfortable rooms.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was an older building. Loved the old elevator. Great location. Excellent staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Elias

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

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