recently stayed at this property and, unfortunately, had a disappointing experience regarding the cleanliness and service.
Upon entering the room, I immediately noticed that the bathroom and shower had not been cleaned. The hand soap had already been opened, there was hair in the soaking bathtub, and the floor was noticeably dirty. Even more concerning, I saw cockroaches in the room.
Additionally, the mattress, sheets, and blanket had an unpleasant odor, which made the stay uncomfortable. Overall, the level of cleanliness and service did not meet the standards I expected.
I hope you take this feedback seriously and address these issues to ensure a better experience for future guests.