Grand Palladium Lady Hamilton Resort & Spa All Inclusive

4.5 star property
Luxury resort on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Aerial view
5 outdoor pools, pool umbrellas, sun loungers
Lobby
Terrace/patio
Romance Villa Suite Ocean View | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Hot Tub
  • Bar

Explore the area

Map
The Point, Lucea, Hanover
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Sir Alexander Bustamante Square & Around
    ‪7 min drive‬
  • Tryall Golf Club
    ‪14 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

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Room options

Junior Suite, Garden View

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Signature Level Suite

  • Sleeps 4
  • 1 King Bed

Signature Level Bungalow

  • Sleeps 2
  • 1 King Bed

Suite, Garden View

  • 743 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View, Beachside

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Beachside

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Beachside Panoramic Ocean View

  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Level Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Suite, Ocean View, Beachside

  • 743 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View

  • 743 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Lucea

Grand Palladium Lady Hamilton Resort & Spa All Inclusive places you within a 10-minute drive of Headland and Sir Alexander Bustamante Square & Around. This 512-room, 4.5-star resort welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Dolphin Cove Negril - 5 min drive - 3.4 miles
  • Sir Alexander Bustamante Square & Around - 7 min drive - 3.8 miles
  • Headland - 7 min drive - 3.8 miles
  • Hanover Museum - 7 min drive - 3.8 miles
  • Tryall Golf Club - 14 min drive - 9.8 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 53 min drive

Restaurants

  • ‪Mobay Buffet - ‬7 min walk
  • ‪Miss Lou's Bar - ‬6 min walk
  • ‪Sports Bar - ‬13 min walk
  • ‪Negril Buffet - ‬12 min walk
  • ‪Blue Lagoon - ‬13 min walk

About this property

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Grand Palladium Lady Hamilton Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive resort include a free water park, a nightclub, and a lazy river.
Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Balconies, iPod docks, and sitting areas are also available.
A private beach, 3 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 17 bars/lounges
  • 4 beach bars
  • 5 poolside bars
  • 7 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arte e Cucina
  • Chez Bubbas
  • Lotus House
  • Poseidon Sunset Cove
  • Xaymaica Creole

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Lazy river
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 13 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A service charge of USD 18 per order applies for room service between 10:30 PM and 11 AM. There is no service charge for room service outside of these hours.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Grand Palladium Lady Hamilton All Inclusive Lucea
Grand Palladium Lady Hamilton Lucea
Grand Palladium Lady Hamilton Resort All Inclusive Lucea
Grand Palladium Lady Hamilton Hotel Lucea
Pallaum dy Hamilton Inclusive
Grand Palladium Lady Hamilton Resort Spa All Inclusive
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Lucea
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Resort

Frequently asked questions

Will I find all-inclusive rates at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, windsurfing, and kayaking.

Is free cancellation available at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Grand Palladium Lady Hamilton Resort & Spa All Inclusive provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see near Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

This resort is located in Lucea, close to Tryall Golf Club, Headland, and Sir Alexander Bustamante Square & Around. Hanover Museum is also within a driving distance of 3.6 mi.

Is parking available on site at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is a spa located at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

There is a full-service spa available for guests to enjoy and services include reflexology, body treatments, mani/pedis, and massages.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive feature a casino at the property?

No, Grand Palladium Lady Hamilton Resort & Spa All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

Is Grand Palladium Lady Hamilton Resort & Spa All Inclusive a good place to stay for couples?

There are many amenities for couples at this resort, including in-room massages as well as a private beach and 4 beach bars.

Are there hot tubs at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yes, this resort has a spa tub.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Palladium Lady Hamilton Resort & Spa All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Lady Hamilton Resort & Spa All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Palladium Lady Hamilton Resort & Spa All Inclusive though service animals are welcome.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Lady Hamilton Resort & Spa All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 21.9 mi away (53 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Lady Hamilton Resort & Spa All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Grand Palladium Lady Hamilton Resort & Spa All Inclusive.

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 619 out of 1427 reviews
Rating 8 - Good. 356 out of 1427 reviews
Rating 6 - Okay. 210 out of 1427 reviews
Rating 4 - Poor. 107 out of 1427 reviews
Rating 2 - Terrible. 135 out of 1427 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Leonid

Liked: Cleanliness, staff & service
I like the beach. The food was absolutely awful, all meats was ether hard to cut or too spicy, mostly beans and rice which some too spicy as well. Practically No sea food. For salads was plain lettuce and tomatoes that was not even ripened, cucumbers just cut in huge pieces like you would do at home in a rush, NO beets at all, No salad leaves, onions need to be looked for; absolutely horrible presentation of salad bar with minimum of items. For fruits one week was only water melon, and nothing else, next week they added some melons. I never saw that little or even lucking fruits and vegetables ever in a history going to resorts in Caribbean see every year for 35 years we've been married. Horrible, just horrible. No bread ether, just plain kids square bread loafs and thats it! one week there was no yogurts or any dairy products at all. No orange juice ! for juice the have man made sugary water with a fruits flavor !!! NO lemon and NO limes and NO mints at the bars for drinks! I will never ever return and will write how horrible food was to all reviews in all the areas Food in the restaurants was so minuscule, I would not considered its a meal. Italian was a little better. As good as a property was not having any food and lucking of everything the vacation needs is absolute disaster.
Stayed 10 nights in Apr 2025

10/10 Excellent

Cecily Colleen

Stayed 7 nights in Apr 2025

8/10 Good

Michael John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't enforce their own "No Smoking" rules which made many areas of the resort unpleasant due to cigarette smoke. Not a lot of organized entertainment during the day compared to other resorts I've been to, that is both positive and negative, depending on what you want. The snorkeling off the beach was awesome, and is why we booked this resort specifically. The Indian restaurant was probably the best of the ala carte options. I was frequently annoyed by staff trying to contact me to up-sell me on things I didn't want. They tried calling my cellphone repeatedly. My phone plan costs 3 dollars a minute...STOP CALLING! If you need to talk to me call on the room phone and leave a message. The restriction of the one beach for their new Signature rooms is ridiculous. I booked before they started that nonsense and was restricted from using parts of the resort. It really didn't seem worth the money. Overall the resort was good value for money.
Stayed 5 nights in Apr 2025

8/10 Good

Amilee Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property, staff is mostly nice, spa staff is color struck jump through hoops for white patrons. Felt slighted, me and daughter were treated poorly by staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenji Franklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a family-friendly resort that has everything you need for an unforgettable vacation, grand palladium lady hamilton resort & spa is the place to be! This resort is not only breathtaking but also packed with top-notch dining options—from perfectly seasoned oxtail and fresh lobster to Indian, Mexican, Italian, and of course, Jamaican cuisine that will have you going back for seconds (or thirds). Seriously, the food alone is worth the trip! The resort is massive, so bring your walking shoes—or better yet, hop on one of the shuttles that make getting around super easy. The pools are amazing, the beaches are stunning, and the entertainment is nonstop. Whether you’re looking to relax at the spa, dance the night away at the themed parties, or just sip a cocktail by the infinity pool, there’s always something going on. For getting around outside the resort, they offer transportation, but if you’re looking for a more personalized experience, you can also find local drivers who will take care of you. We had an incredible driver who stayed with us the entire time, taking us to all the must-see spots, including Pier 1 for Friday night life and 2727 for an epic Saturday night out. Highly recommend checking out both! The staff at the resort are friendly, the rooms are spacious and clean, and the views? Absolutely stunning. We loved it so much we even became members! Honestly, the only bad part about this trip was having to leave. Already planning our next visit!
Stayed 6 nights in Mar 2025

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very confortable in all.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations and top end staff. Love the Grand Palladium/Lady Hamilton. Special THANK YOU to the staff!
Stayed 7 nights in Mar 2025

4/10 Poor

CATHERINE, Randolph

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I travel a couple of times a year. This was my 4th trip to Jamaica. I fell in love with the people of this beautiful country and that’s why I’ve continued to return. Had this been my first trip, I would I would not return. I’ve never encountered this level of rudeness from staff in all of my life. Of course there were exceptions- but they were far and few between. The food was edible but definitely not exceptional. The property itself is massive and gorgeous. Be prepared to walk. Upon departing, I called for a bellhop to bring a golf cart to help with luggage and they never showed up. The front desk barely issued an I’m sorry after we showed up sweaty and out of breath. I could go and on with examples but I’ll leave it with - stay elsewhere…
Stayed 5 nights in Mar 2025

10/10 Excellent

Nicholas Dashawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dayan

Stayed 5 nights in Nov 2024

8/10 Good

Fabian

Stayed 5 nights in Feb 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service
This was my 8th trip to this resort. My previous experiences have been exceptional however, this one was not as good. I was traveling with my mother who has trouble walking and the elevators in the lobby were broken. We always stay near the adults pool and was told on day 2 this is no longer accessible to guests and you must be a signature member. The cost for my family to use this per day would have been $250!
Stayed 6 nights in Mar 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely visit again
Stayed 2 nights in Mar 2025

4/10 Poor

Patricia Ann

Traveled with family
Property was beautiful. Staff ok. Felt like everytime i turned around they were out of vodka, certain foods and very limited food available between 4 and 6 when we arrived really hungry. Nothing was available. They say go to sports bar. We waited 2 and a half hours for our food!!! Unacceptable
Stayed 5 nights in Mar 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been to Jamaica twice and this was by far the best resort I stayed at. The customer service was a 10/10. The food was nice. The room was clean. The whole resort was just amazing.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Stayed 2 nights in Mar 2025

10/10 Excellent

carla M

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2025

8/10 Good

June Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is big clean and beautiful with plenty of room on the beaches, the beaches could use a little raking daily this would keep them beautiful. Restaurants are pretty good but at some you have to wait quite awhile to get your food. Staff are all friendly. Entertainment is lacking and pretty much non existent I saw a couple of them here and there but were never interacting with the guests nor did I even see them saying hi to anyone no smiles. The entertainment team should be involved with the guests and getting them excited and involved about doing things around the resort. I would stay here again without question.
Stayed 7 nights in Mar 2025

8/10 Good

Deanna

Traveled with family
Liked: Property conditions & facilities
I loved the pool and swimming, food was ok. short staffed so our room was cleaned when they had time.
Stayed 5 nights in Nov 2024

8/10 Good

Amy Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of food options for every palate, large jacuzzi bathtub in the room, free use of kayaks at the beach, staff were very hospitable and welcoming!
Stayed 7 nights in Feb 2025

4/10 Poor

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our check in quickly turned into discreet sales offers that mixed Travel lodge info with the required Palladium check in process - sneaky. Upon learning Jose and I were honeymooning at the resort we were offered to upgrade to a Signature bungalow that was quoted as $150, but we were charged $300. We were sold on being able to call for instant rides across the property, room service, jacuzzi tub, and spa massage. However, the phone and the jets in the jacuzzi tub did not work despite us walking to the Signature Lounge twice and speaking to concierge staff 2 days in a row during our 3 days stay. The $300 was NOT worth the headache for upgrading to the Signature level as there were not any functioning services to enjoy. Not having a functioning phone was a huge safety concern that could have had terrible outcomes. My husband is a disabled Veteran with a fused ankle, which made having to walk the great distance to amenities difficult for him. To be honest, these experiences at Palladium tainted our honeymoon experience, and in no way provided the level of services that we were promised, which is why I feel we should be refunded our $300 for the upgrades we were promised and did not get. Jamaica is a beautiful country with lovely local people living on tourism funds, unfortunately with jobs selling Palladium / Travel Lodge memberships with rooms that need to have maintenance made a priority in order to live up to the Travel Lodge experience they are trying to sell.
Stayed 3 nights in Feb 2025

8/10 Good

Taishauna Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First all inclusive experience with my partner and went super well! Food was good, many restaurant options and great room service. Only thing about the resort was even if your villa is located in the signature level you don’t have access, there was a bar and pool right across from our walkout but weren’t allowed because of bracelets, wish it was labelled better but overall nice experience!
Stayed 5 nights in Feb 2025

10/10 Excellent

Russell

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed for 6 days and had the best time, staff are friendly and kind. We had a great time! Excellent
Stayed 5 nights in Mar 2025