I recently stayed at the Grand Palladium Jamaica and wanted to share my experience.
While the property itself is beautiful and well-maintained, and the staff were consistently warm and professional throughout my stay, I unfortunately encountered a few issues that impacted my overall experience.
First, I was offered a couples massage during my stay, which I did not accept. However, I was surprised to find that my room was still billed for the service. This was disappointing and created unnecessary confusion. Additionally, I found the quality of the food to be quite poor, which fell short of the expectations I had for a resort of this caliber.
Although I appreciated the hospitality and the upkeep of the grounds, I do not believe I would choose to stay at the Grand Palladium again based on these experiences.
Thank you for taking the time to review my feedback. I hope it helps in enhancing the experience for future guests.