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Hotel Santa Ana

3.0 star property

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Photo gallery for Hotel Santa Ana

An indoor dining area with tables, chairs, hanging light fixtures, and potted plants.
A cozy living room with a wooden coffee table, purple sofas, and various potted plants.
Reception
A pool surrounded by lush greenery and white columns.
A spacious indoor area with wooden furniture, hanging lamps, and large windows with blue frames.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Calle 45 #503, entre 60 y 62, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Place, Mérida Cathedral
    ‪15 min walk‬
  • Place, Plaza Grande
    ‪15 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Quadruple Room

Premium bedding, desk, laptop workspace, blackout drapes

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Quadruple Room

Premium bedding, desk, laptop workspace, blackout drapes

Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, desk, laptop workspace, blackout drapes

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Premium bedding, desk, laptop workspace, blackout drapes

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

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About the neighborhood

Mérida

Located in Mérida Centro within a short walk of Paseo de Montejo, Hotel Santa Ana is within a mile (2 km) of other popular sights such as Mérida Cathedral. This 18-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Santa Ana Park - 1 min walk - 0.1 miles
  • Paseo de Montejo - 3 min walk - 0.2 miles
  • Parque Santa Lucía - 8 min walk - 0.5 miles
  • Mérida Cathedral - 15 min walk - 0.8 miles
  • Plaza Grande - 15 min walk - 0.8 miles

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 19 min drive

Restaurants

  • ‪Bardo - ‬3 min walk
  • ‪Manjar Blanco - ‬3 min walk
  • ‪Loncheria Rany - ‬3 min walk
  • ‪Taqueria y Locheria "El Negro Gil - ‬3 min walk
  • ‪Nítido - ‬1 min walk

About this property

Hotel Santa Ana

Hotel Santa Ana features an outdoor pool, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, free newspapers, and a terrace.
34-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, ceiling fans, and desks are also standard.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Merida Centro by IHG
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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 1,009 reviews
$94 nightly
The price is $113
Jul 26 - Jul 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 12:30 PM for a fee: MXN 100 to 200 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 100 to 200 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No alcohol is served at Hotel Santa Ana.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santa Ana Merida
Santa Ana Merida
Hotel Santa Ana Mérida
Santa Ana Mérida
Hotel Santa Ana Hotel
Hotel Santa Ana Mérida
Hotel Santa Ana Hotel Mérida

Frequently asked questions

Is free cancellation available at Hotel Santa Ana?

Hotel Santa Ana offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What can I see close to Hotel Santa Ana?

This hotel is situated in Mérida Centro within a short 5-minute walk of Paseo de Montejo and also 18 minutes on foot from Plaza Grande. You'll also find Plaza Altabrisa and Plaza Galerias Mall within a short drive.

Is there parking available at Hotel Santa Ana?

Yes, self parking is offered for free at the hotel.

Does Hotel Santa Ana have a casino at the property?

No, Hotel Santa Ana doesn't have a casino.

Is there an indoor pool at Hotel Santa Ana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Santa Ana?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Hotel Santa Ana?

No, this hotel doesn't have a spa tub.

Does Hotel Santa Ana feature a restaurant that includes a breakfast menu?

Yes, Hotel Santa Ana serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel Santa Ana allow pets to stay for free?

No, pets aren't allowed at Hotel Santa Ana.

Are there connecting rooms at Hotel Santa Ana?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Santa Ana?

The closest major airport to Hotel Santa Ana is Mérida International Airport (MID), which is 5.1 mi away (19 minutes by car).

Are there rooms with balconies at Hotel Santa Ana?

No, you won't find guestrooms with balconies at Hotel Santa Ana.

Hotel Santa Ana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 126 out of 303 reviews
Rating 8 - Good. 116 out of 303 reviews
Rating 6 - Okay. 42 out of 303 reviews
Rating 4 - Poor. 12 out of 303 reviews
Rating 2 - Terrible. 7 out of 303 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was cozy and comfortable. The hotel itself was very warm and friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, amenities
It feels like home.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing water pressure and beautiful pool next to the lobby .
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint . Personnel was extremely helpful handling a problem we encountered. Very well located.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, conveniently located hotel with amazing staff. Will definitely stay here again.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, kind friendly staff.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second stay this year. Friendly staff. Comfy beds. Close to everything - centre of Merida, food market and Walmart. Will be back again.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel helped us enjoy our stay in Mérida.

Santa Ana hotel was everything we hoped for, authentic, excellent service from welcoming staff, lovely pool and sitting area. Comfortable beds, good linens, and shower.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice, the downtown is closed I could go there walking.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Charming modest hotel right off of a small pretty square. Older style hotel rooms around a pretty, clean pool surrounded by native plantings. Friendly helpful staff. Convenient parking in a safe lot. We'd stay here again.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolute gem!

The entire environment was aesthetically pleasing, The people working in the hotel were welcoming and helpful. The rooms and lobby were spotless and we loved the courtyard greenery!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff--every one of them we interacted with--were friendly and helpful. The common area is large and has different spaces to use for reading, enjoying the pool or sitting and using the computer. Quiet at night and conveniently located near Paseo Montejo for walking. Really enjoyed our time there.
Stayed 21 nights in Jan 2023
Verified

10/10 Excellent

ceree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Gem

Wonderful experience! Room was clean and comfortable. Pool and common areas were nice and relaxing. Best of all was the staff who made us feel so welcomed and were very helpful with all our questions. Will definitely choose to stay here again if my travels take me back to Merida!
Stayed 9 nights in Oct 2023
Verified

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Little gem in the middle of Merida. Great friendly staff, very helpful. Shout out to the reception staff.You can ask about everything. Close to Santa Ana eateries. 15 min walk to Plaza grande and 15 min to Walmart.
Stayed 9 nights in Apr 2025
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
This is a pleasant simple hotel. No frills but. The Santa Ana has a friendly, knowledgeable and accommodating staff. A convenient breakfast.
Stayed 8 nights in Mar 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live in Merida. We needed a conveniently located hotel with parking for New Year's Eve. We had dinners and parties located within a 6 block radius of the hotel. Our experience couldn't have been better: a friendly welcome, convenient parking, a clean, comfortable room and a very reasonable price. This is a great place to base yourself if you intend to explore Merida or the Yucatan.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
There was no milk for coffee...only powder creamer. Great mattress and hot water.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel Santa Ana is a lovely, small hotel right in the heart of Merida. I spend 3 nights there. I enjoyed the small footprint of the hotel and its location. My stay would have been perfect except for 2 issues…1) due to its close proximity to one of the ancient churches in town, I was woken up by the church bells early in the morning. The hotel does not control this, but I want potential guest to be aware of it. 2) the hotel does not have an elevator, so if your room is in the second floor, be aware that you’ll have to carry your luggage up several flights of stairs (reception is in floor zero, so having a room in the 3rd floor means many stairs). Other than that, this is a great bargain hotel with a lovely restaurant. Breakfast was delicious too.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth time staying at the Hotel Santa Ana. It is a truly charming hotel. The atmosphere is friendly and relaxing. It has a lovely courtyard with a small pool. However, it is not a luxury hotel. The furnishings are simple. The WiFi can be spotty. There is no elevator. Still, it is one of my absolute favorites. I look forward to returning soon.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Personal war sehr nett und die Lage ist sehr gut! Man hat auch einen sicheren Parkplatz direkt gegenüber!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opción de hotel, la ubicación es perfecta y el personal es muy amable. La habitación estaba muy limpia y contaba con frigobar
Stayed 1 night in Dec 2024
Verified

8/10 Good

Miguel Angel Peña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un edificio bien conservado
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Las camas estaban cómodas pero solo que limpien mejor el baño las puertas de cristal tenían mojo pero de ahí esta bien para pasar la noche Gracias Comfy beds Ac unit bathroom need extra attention there was mildew on the shower doors corners good place to spend the night
Stayed 1 night in Apr 2023
Verified

8/10 Good

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy acogedor y muy tradicional de Mérida. Se siente como un hospedaje local y hogareño! En el punto perfecto entre el centro histórico y Paseo Montejo!