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Casa del Balam Merida

3.5 star property
Colonial hotel with spa services and a coffee shop

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Photo gallery for Casa del Balam Merida

Garden
Outdoor pool, sun loungers
Deluxe Room | Soundproofing, free WiFi, bed sheets
Hallway
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Soundproofing, free WiFi, bed sheets

Deluxe Double Room

8.0 out of 10
Very good
(64 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Soundproofing, free WiFi, bed sheets

Premium Room

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

Located in Mérida Centro, Casa del Balam Merida is next to Universidad Autónoma de Yucatán and Jose Peon Contreras Theater. This 54-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Jose Peon Contreras Theater - 2 min walk - 0.1 miles
  • Parque Santa Lucía - 2 min walk - 0.1 miles
  • Mérida Cathedral - 5 min walk - 0.3 miles
  • Plaza Grande - 5 min walk - 0.3 miles
  • Paseo de Montejo - 8 min walk - 0.5 miles

Getting around

  • Teya-Merida Station - 24 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬2 min walk
  • ‪Los Trompos - ‬2 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪Mi Viejo Molino - ‬1 min walk

About this property

Casa del Balam Merida

Colonial hotel with spa services and a coffee shop
At Casa del Balam Merida, guests have access to an outdoor pool, free WiFi in public areas, and spa treatment rooms. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include a terrace, laundry facilities, and local meal delivery service.
Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Other amenities include phones, designer toiletries, and local meal delivery service.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 160 for adults and MXN 80 for children
  • Nearby parking fee: MXN 50 per day (98 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

Are free cancellation options available at Casa del Balam Merida?

Casa del Balam Merida provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do close to Casa del Balam Merida?

This hotel is situated in Mérida Centro, just steps from Parque Santa Lucía and Jose Peon Contreras Theater, and within a short walk of Paseo de Montejo. You'll also find Plaza Grande and US Visa Applicant Service Center less than a mile away.

Is parking available on site at Casa del Balam Merida?

Yes, there is accessible parking available.

Is a spa located at Casa del Balam Merida?

Spa services at the hotel include aromatherapy, body scrubs, and massages.

Does Casa del Balam Merida include a casino?

No, Casa del Balam Merida doesn't have a casino.

Is there an indoor pool at Casa del Balam Merida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Casa del Balam Merida good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Casa del Balam Merida?

No, there isn't a spa tub at this hotel.

Does Casa del Balam Merida feature a restaurant that includes a breakfast menu?

Yes, Casa del Balam Merida serves a full breakfast for a surcharge each morning at Bistrola 57.

Does Casa del Balam Merida allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa del Balam Merida.

Does Casa del Balam Merida have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Casa del Balam Merida?

The closest major airport to Casa del Balam Merida is Mérida International Airport (MID), which is 5 mi away (20 minutes by car).

Can I book a room with a balcony at Casa del Balam Merida?

Yes, some guestrooms at Casa del Balam Merida offer a furnished balcony.

Casa del Balam Merida Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Friendly staff. Great location
Stayed 6 nights in Oct 2025

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel has very good amenities but a building in a so-so condition. It’s a character hotel that needs to be renovated. The wi-fi is terrible. The bed could have been better. However I could not have asked for a better location. The property should be updated to be fully restored or modernized.
Stayed 6 nights in Oct 2025

8/10 Good

Cesar

Stayed 4 nights in Oct 2025

8/10 Good

ANTELMA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioning was not cooling down enough Sink faucet cold water flow was poor Safety box was not working
Stayed 4 nights in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Oct 2025

8/10 Good

Lorena

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let me premise and say that I'm American and I liked this hotel, but my Yucatecan boyfriend did not appreciate it as his taste is more modern. I thought the place was great--I liked the older, historic look with the traditional openness. It rained every day so it was wet throughout but I didn't mind. Overall, the hotel and room were clean. Our room had a balcony overlooking the pool which I saw was cleaned every morning. We had a big room and big bathroom which were nice. Internet was spotty the first couple days on account for rain but we managed. It's located right downtown so lots of walkability to shops and restaurants. Staff was nice. Our only complaint was the parking was a bit of a nightmare. They partner with a lot nearby but the gate was often locked at night so my boyfriend had to make several trips to and from the lot to the hotel to get someone to open the gate. Parking came out to 25 pesos/day. Overall, I enjoyed it and I'm glad I chose it.
Stayed 6 nights in Sep 2025

8/10 Good

Blanca

Traveled with partner
Room location was great, the elevators were a great experience, staff always refilled bathroom supplies, staff was friendly and courteous.
Stayed 3 nights in Sep 2025

8/10 Good

Jose Alfredo Martinez, Mexicali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days, on the last day, the A/C was not working properly,
Stayed 5 nights in Sep 2025

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, amenities
Todo cerca, Centrivo Eventos Restaurant Catedral Parque central
Stayed 4 nights in Sep 2025

10/10 Excellent

Agustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service,the area is excellent for walking and shopping no doubt about it We will return next year!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth Hernandez

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very friendly
Stayed 4 nights in Sep 2025

2/10 Terrible

Evodia

Traveled with family
Disliked: Cleanliness
The AC had gone out in y ge em t ire. Finding a replacement hotel took a long timetook a l look ng.time.
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Traveled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were excellent, staff super friendly. Airconditioner could be improved, or perhaps installing fans could help.
Stayed 6 nights in Aug 2025

8/10 Good

Sara

Stayed 2 nights in Aug 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel antiguo, pero lo mantienen bien. Está limpio y localizado en el mero centro.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Traveled with family
No complaints. Everything was good
Stayed 3 nights in Jul 2025

10/10 Excellent

Albert, Toledo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant in the hotel. Staff is attentive and helpful. Old fashioned, in that you have keys to open the door. Drop off and pick up at front desk. ???
Stayed 4 nights in Apr 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Charming old timer.
Stayed 1 night in Jul 2025

10/10 Excellent

JELENA, Orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

8/10 Good

Adolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok, and issues with wifi, but in general the staff was v
Stayed 2 nights in Jul 2025

4/10 Poor

Teresa, Caldwell

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las sabanas y las toallas estaban sucias, no habia agua caliente, pero eso si, los del front desk hicieron lo posible por ayudar.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property the staff is very friendly only about 5-10 min Walk to the downtown. I highly recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Jul 2025

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