Casa del Balam Merida

3.5 star property
Colonial hotel with spa services and a 24-hour front desk
VIP Access

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VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members

Room options

Deluxe Double Room

8.0 out of 10
Very good
(63 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mérida

Located in Mérida Centro, Casa del Balam Merida is next to Universidad Autónoma de Yucatán and Jose Peon Contreras Theater. This 54-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Universidad Autónoma de Yucatán - 1 min walk - 0.1 miles
  • Jose Peon Contreras Theater - 2 min walk - 0.1 miles
  • Parque Santa Lucía - 2 min walk - 0.1 miles
  • Mérida Cathedral - 5 min walk - 0.3 miles
  • Plaza Grande - 5 min walk - 0.3 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬2 min walk
  • ‪Mi Viejo Molino - ‬1 min walk
  • ‪Delorean Bar - ‬1 min walk
  • ‪Bistrola 57 - ‬1 min walk

About this property

Casa del Balam Merida

Colonial hotel with spa services and a 24-hour front desk
At Casa del Balam Merida, guests have access to an outdoor pool, free WiFi in public areas, and spa treatment rooms. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a terrace, laundry facilities, and local meal delivery service.
Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Other amenities include phones, designer toiletries, and local meal delivery service.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 160 for adults and MXN 80 for children
  • Nearby parking fee: MXN 50 per day (98 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

Are free cancellation options available at Casa del Balam Merida?

Casa del Balam Merida provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Casa del Balam Merida?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at Casa del Balam Merida on Dec 18, 2025 start from $63.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Casa del Balam Merida?

This hotel is situated in Mérida Centro, just steps from Parque Santa Lucía and Jose Peon Contreras Theater, and within a short walk of Plaza Grande. You'll also find Paseo de Montejo and Plaza Altabrisa within a short drive.

Will I be able to park at Casa del Balam Merida?

Yes, there is accessible parking available.

Is a spa located at Casa del Balam Merida?

Spa services at the hotel include aromatherapy, massages, and body scrubs.

Does Casa del Balam Merida include a casino?

No, Casa del Balam Merida doesn't have a casino.

Is there an indoor pool at Casa del Balam Merida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Casa del Balam Merida a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Casa del Balam Merida have a hot tub?

No, this hotel doesn't have a spa tub.

Does Casa del Balam Merida feature a restaurant that includes a breakfast menu?

Yes, Casa del Balam Merida serves a full breakfast for a surcharge each morning at Bistrola 57.

Does Casa del Balam Merida allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa del Balam Merida.

Are there connecting rooms at Casa del Balam Merida?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Casa del Balam Merida?

The closest major airport to Casa del Balam Merida is Mérida International Airport (MID), which is 5.1 mi away (17 minutes by car).

Can I book a room with a balcony at Casa del Balam Merida?

Yes, some guestrooms at Casa del Balam Merida offer a furnished balcony.

Reviews

Casa del Balam Merida Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1006 reviews
Rating 8 - Good. 293 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 65 out of 1006 reviews

Reviews

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, amenities
Todo cerca, Centrivo Eventos Restaurant Catedral Parque central
Stayed 4 nights in Sep 2025

10/10 Excellent

Agustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service,the area is excellent for walking and shopping no doubt about it We will return next year!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth Hernandez

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very friendly
Stayed 4 nights in Sep 2025

2/10 Terrible

Evodia

Traveled with family
Disliked: Cleanliness
The AC had gone out in y ge em t ire. Finding a replacement hotel took a long timetook a l look ng.time.
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Traveled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were excellent, staff super friendly. Airconditioner could be improved, or perhaps installing fans could help.
Stayed 6 nights in Aug 2025

8/10 Good

Sara

Stayed 2 nights in Aug 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel antiguo, pero lo mantienen bien. Está limpio y localizado en el mero centro.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Traveled with family
No complaints. Everything was good
Stayed 3 nights in Jul 2025

10/10 Excellent

Albert, Toledo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant in the hotel. Staff is attentive and helpful. Old fashioned, in that you have keys to open the door. Drop off and pick up at front desk. ???
Stayed 4 nights in Apr 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Charming old timer.
Stayed 1 night in Jul 2025

10/10 Excellent

JELENA, Orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

8/10 Good

Adolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok, and issues with wifi, but in general the staff was v
Stayed 2 nights in Jul 2025

4/10 Poor

Teresa, Caldwell

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las sabanas y las toallas estaban sucias, no habia agua caliente, pero eso si, los del front desk hicieron lo posible por ayudar.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property the staff is very friendly only about 5-10 min Walk to the downtown. I highly recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Jul 2025

6/10 Okay

ALEJANDRA

Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building in quiet central location. Old school charm.
Old school key chain.
Stayed 1 night in Jul 2025

8/10 Good

Fausto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lots Of shops around, the staff was great
Stayed 3 nights in Jul 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

tomas

Traveled with partner
Liked: Property conditions & facilities
Great location very ordinary room good for short stay
Stayed 3 nights in Mar 2025

8/10 Good

MARK, RIFLE

Stayed 1 night in Jul 2025

10/10 Excellent

Maria Guadalupe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the dessaing in the hotel p
Stayed 3 nights in Jun 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ricardo

Traveled with family
Good location! Walkable around downtown. Cons: needs a renovation Old rooms and old beds
Stayed 3 nights in Jul 2025