NH Collection Medellín Royal

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Medellín
VIP Access

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Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, sun loungers
Body treatments, aromatherapy, facials, massage/treatment rooms
Bar (on property)
Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Place, Santafé Mall
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, Golden Mile
    ‪5 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite Room

8.4 out of 10
Very good
(11 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room

9.4 out of 10
Exceptional
(46 reviews)
  • 356 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Premium Room

8.4 out of 10
Very good
(8 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Extra Bed 2 Adults + 1 Child)

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Medellín

Located in El Poblado, NH Collection Medellín Royal is adjacent to Santafé Mall and within a 5-minute walk of other popular sights like Oviedo Shopping Center. This 135-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Medellín and also close to Medellín Clinic - El Poblado and Lleras Park.

What's nearby

  • Santafé Mall - 2 min walk - 0.1 miles
  • Oviedo Shopping Center - 3 min walk - 0.2 miles
  • Golden Mile - 5 min walk - 0.3 miles
  • Medellín Clinic - El Poblado - 14 min walk - 0.8 miles
  • Lleras Park - 17 min walk - 1.0 mile

Getting around

  • Aguacatala Station - 17 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Todo Fresa - ‬3 min walk
  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Mis Carnes Parrilla - ‬5 min walk

About this property

NH Collection Medellín Royal

Luxury hotel with a full-service spa connected to a shopping center in Medellín
At NH Collection Medellín Royal, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for COP 112000 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 154 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

Is a free cancellation option available at NH Collection Medellín Royal?

NH Collection Medellín Royal provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at NH Collection Medellín Royal?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at NH Collection Medellín Royal on Jan 21, 2026 start from $128.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around NH Collection Medellín Royal?

This hotel is situated in El Poblado, just steps from Santafé Mall and Oviedo Shopping Center. You'll also find Poblado Park and Lleras Park within a short drive.

Will I be able to park at NH Collection Medellín Royal?

Yes, covered self parking is offered for free at the hotel.

Is there a spa at NH Collection Medellín Royal?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, and body treatments. The spa is not open daily but only on select days.

Does NH Collection Medellín Royal feature a casino on the premises?

No, NH Collection Medellín Royal doesn't have a casino.

Is there an indoor pool at NH Collection Medellín Royal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at NH Collection Medellín Royal?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at NH Collection Medellín Royal?

No, this hotel doesn't have a spa tub.

Does NH Collection Medellín Royal have a restaurant that serves breakfast?

Yes, NH Collection Medellín Royal serves buffet breakfast for a surcharge each morning at Cygnus.

Does NH Collection Medellín Royal allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at NH Collection Medellín Royal for a fee of COP 154 per pet, per night.

Does NH Collection Medellín Royal have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from NH Collection Medellín Royal?

The closest major airport to NH Collection Medellín Royal is Jose Maria Cordova Intl. Airport (MDE), which is 14 mi away (36 minutes by car).

Are there rooms with balconies that I can book at NH Collection Medellín Royal?

No, at NH Collection Medellín Royal, there aren't any guestrooms that list a balcony.

Does NH Collection Medellín Royal have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at NH Collection Medellín Royal.

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1000 reviews
Rating 8 - Good. 153 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sorin Ioan

Liked: Cleanliness, staff & service
Stayed 8 nights in Sep 2025

10/10 Excellent

Seabert

Stayed 4 nights in Jul 2025

10/10 Excellent

ROSELINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Viet

Stayed 4 nights in Sep 2025

2/10 Terrible

Jorge

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was bad
Stayed 2 nights in Sep 2025

8/10 Good

Holly

Stayed 6 nights in Sep 2025

10/10 Excellent

Andy, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar the hotel is a bit boring the bar open late but aft that hotel is great Sara Cardona amazing always on top of anything great welcoming Jose, Johana all great amazing staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Edgar

Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra, Miami

Stayed 5 nights in Sep 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Beautiful property
Stayed 6 nights in Sep 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias excelente servicio y atencion
Stayed 3 nights in Sep 2025

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Emily Maritza

Stayed 3 nights in Aug 2025

6/10 Okay

Alexandru, Boca Raton

Traveled with partner
Liked: Cleanliness, staff & service
Clean, but very basic room. Excellent location, safe and quiet area. Horrible door, openings on every site of the door, light from the hallway showing in the room
Stayed 6 nights in Aug 2025

2/10 Terrible

Fariborz

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended.

The check in was very helpful but rest was so bad. Very small shower and toilet. Asked for another towel but they policy was only one towel even if I’ve had the room for 2 people. One bottle water each day we were 2 people in the room but they said only one bottle a day. They don’t change money at the hotel so we had to look for a place to change money. Some emplees at the reception with very bad attitude. We sent cloth to laundry and didn’t get it back, so when I asked for it they gave me back with out cleaning. They had this bowl with plumb everyday but the security guy was watching you so you don’t take more than one. Not recommended
Stayed 4 nights in Sep 2025

10/10 Excellent

Hector Rafael Herrera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Aug 2025

10/10 Excellent

Fabricio, Alpharetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Aug 2025

8/10 Good

Eduardo, Cidra

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s a old building and it doesn’t feel like many NH Hotels that i stay in years in many countries
Stayed 5 nights in Aug 2025

8/10 Good

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of towels !!!!!! Housekeeping didn't replace towels after our first night. 2 guests need more than I hand towel and a shower towel
Stayed 5 nights in Aug 2025

10/10 Excellent

Bryan, boynton beach

Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Ignacio de la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located; nice room.
Stayed 5 nights in Aug 2025

10/10 Excellent

luis, fajardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Klaus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch all around. It is the place to stay if you are visiting Medellin and want to stay in a hotel. It's the hotel that the flight crews use.
Stayed 7 nights in Aug 2025

10/10 Excellent

Pragya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2025