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Hotel Ruiseñor

3.5 star property
Hotel in Itagüí with free breakfast and a 24-hour business center

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Photo gallery for Hotel Ruiseñor

Restaurant
Exterior
Standard Triple Room | Minibar, desk, laptop workspace, soundproofing
Front of property
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Carrera 49 # 50 - 71, Itagüí
  • Place, Sabaneta Park
    ‪3 min drive‬
  • Place, Santafé Mall
    ‪6 min drive‬
  • Place, Oviedo Shopping Center
    ‪6 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Single Room

Minibar, desk, laptop workspace, soundproofing

Standard Single Room

  • 323 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, desk, laptop workspace, soundproofing

Standard Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Minibar, desk, laptop workspace, soundproofing

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, desk, laptop workspace, soundproofing

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Itagüí

Hotel Ruiseñor is located within a few miles (5 km) of Sabaneta Park and Chimeneas Park. This 3.5-star hotel has 50 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Sabaneta Park - 3 min drive - 1.8 miles
  • Chimeneas Park - 5 min drive - 2.2 miles
  • EAFIT University - 5 min drive - 3.3 miles
  • Santafé Mall - 6 min drive - 3.6 miles
  • Oviedo Shopping Center - 6 min drive - 3.6 miles

Getting around

  • Sabaneta Station - 4 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 49 min drive

Restaurants

  • ‪Subway - ‬3 min walk
  • ‪Parque Obrero - ‬6 min walk
  • ‪Sandwich Qbano Itagüi - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬6 min walk
  • ‪Aldo’s Italian Steakhouse - ‬3 min walk

About this property

Hotel Ruiseñor

Hotel in Itagüí with free breakfast and a 24-hour business center
Guests of Hotel Ruiseñor enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage.
32-inch TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer bathrobes and bidets. Minibars, free local calls, and ceiling fans are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • DVD player
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • CD player
  • DVD player

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 20000 per pet, per night

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: COP 20000 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Ruiseñor Itagui Hotel
Hotel Ruiseñor Itagui Itagüí
Hotel Ruiseñor Itagui Hotel Itagüí

Frequently asked questions

Are free cancellation options available at Hotel Ruiseñor ?

Hotel Ruiseñor provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do near Hotel Ruiseñor ?

This hotel is located in Itagüí, close to Santafé Mall, Oviedo Shopping Center, and Poblado Park. You'll also find Parque Rionegro and Golden Mile within a short drive.

Will I be able to park at Hotel Ruiseñor ?

No, there isn't parking available at the hotel.

Does Hotel Ruiseñor have a casino?

No, Hotel Ruiseñor doesn't have a casino.

Is there an indoor pool at Hotel Ruiseñor ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Ruiseñor ?

Couples staying at this hotel will appreciate amenities like a minibar and bathrobes as well as a bar.

Are there hot tubs at Hotel Ruiseñor ?

No, this hotel doesn't have a spa tub.

Does Hotel Ruiseñor have a restaurant with a breakfast menu?

Yes, Hotel Ruiseñor serves free breakfast (local cuisine) each morning from its restaurant.

Does Hotel Ruiseñor allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Ruiseñor for a fee of COP 20000 per pet, per night.

Are there connecting rooms at Hotel Ruiseñor ?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Ruiseñor ?

The closest major airport to Hotel Ruiseñor is Jose Maria Cordova Intl. Airport (MDE), which is 17.9 mi away (49 minutes by car).

Can I book a room with a balcony at Hotel Ruiseñor ?

No, there aren't any guestrooms with balconies at Hotel Ruiseñor .

Hotel Ruiseñor Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Emily

Stayed 1 night in Jun 2024

8/10 Good

BIBIANA ANDREA

Business traveler
Liked: Cleanliness, staff & service
se escucha mucho el ruido de los carros seria bueno que tuviera vidrios anti ruido.
Stayed 1 night in May 2024

4/10 Poor

Francisco

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in special the shower and toilet was a dirty, the last morning when my wife leave the hotel, someone try to going inside the room, at 5;45 am, I think trying to steal some stuff. Very unsatisfactory stay and the last time I’m booked on this place.

6/10 Okay

Manuel

Liked: Staff & service
ok
Stayed 6 nights in Aug 2023

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal are pending for bringing me good service, Excellent customer service, very delicious breakfast in overall good cleaning but the shower needs more attention, same on the taller areas in the closet. But in general I’m satisfie.
Stayed 3 nights in Mar 2023

4/10 Poor

alex, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very hard mattresses. Poor bkfst Very sparse
Stayed 1 night in Jan 2023

8/10 Good

cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

maria camila

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando llegué no me dieron la habitación que reservé. Dado que no agendaron la reserva desde que la hice y aún así me cobraron la tarifa.
Stayed 2 nights in Dec 2023

2/10 Terrible

ANA

Disliked: Staff & service, property conditions & facilities
Reserve este hospedaje para mi papá que tuvo una cirugia en un hospital cercano, muy claro en la reserva dice DESAYUNO BUFET INCLUIDO, cuando mi madre fue a preguntar donde se servia el desayuno los empleados muy groseros le respondiendor que el hotel les hacia un favor con una cortesia del hotel que no habia ningun desayuno bufet y que si queria podia consimir o no hacerlo. Si no van a ofrecer un servicio real no lo pongan o digan que es caridad o favor, porque por estas cosas que parecen regaladas segun ustedes tambien se paga. No volveremos
Stayed 3 nights in Nov 2023

10/10 Excellent

MYRIAM

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Ni muy muy, ni tan tan

A pesar de hacer reserva con 8 dias de anterioridad, la habitación asignada no fue la solicitada, sin ventana, mucho menos vista a la ciudad, sin wifi, sin mini bar, solo jabón de de hotel, más que hotel tenia ambiente a motel, por su distribución, decoracion y muebleria. El precio reservado no incluye el IVA
Stayed 3 nights in May 2023

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