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Hotel Portal Central

Property class: 2.5

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Photo gallery for Hotel Portal Central

A black leather sofa with wooden legs, a small wooden table, and a large potted plant.
A hotel room with a bed, a desk with two chairs, a city view through a large window, and a framed artwork on the wall.
A modern dining area with a cityscape view, a large flat-screen TV, and a small bar area.
A gym with exercise equipment, a digital scale, and a mirror wall.
A hotel room with four beds, a ceiling fan, and artwork on the walls.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
52-25 Cl. 85, Itagüí, Antioquia, 055411
  • Place, Chimeneas Park
    ‪1 min walk‬
  • Place, EAFIT University
    ‪3 min drive‬
  • Place, La Frontera Park
    ‪4 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪43 min drive‬

Room options

View all photos for Comfort Suite

A modern hotel room with a bed, a desk, a glass shower enclosure, and a painting on the wall.

Comfort Suite

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a desk, a mirror, a ceiling fan, and a bathroom visible through an open door.

Double Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with four beds, a ceiling fan, and artwork on the walls.

Triple Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Single Room

A bedroom with a bed, a desk, a chair, a painting, and a window.

Deluxe Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A bedroom with a bed, a desk, a chair, a TV, and a window with a view of greenery.

Standard Single Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with two beds, a ceiling fan, and artwork on the walls.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

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About the neighborhood

Itagüí

Hotel Portal Central places you next to Chimeneas Park and within 2 miles (3 km) of Santafé Mall. This 93-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's connected to a shopping center in central Itagüí and also close to Medellín Clinic - El Poblado and Poblado Park.

What's nearby

  • Chimeneas Park - 1 min walk - 0.1 miles
  • EAFIT University - 3 min drive - 1.6 miles
  • Viva Envigado - 3 min drive - 1.4 miles
  • La Frontera Park - 4 min drive - 1.2 miles
  • Santafé Mall - 5 min drive - 2.0 miles

Getting around

  • Ayura Station - 12 min walk
  • Olaya Herrera Airport (EOH) - 9 min drive

Restaurants

  • ‪frutas y helados blessung - ‬11 min walk
  • ‪people pizza - ‬6 min walk
  • ‪Subway - ‬3 min walk
  • ‪Seven Club - ‬13 min walk
  • ‪Ambar violetar - ‬4 min walk

About this property

Hotel Portal Central

Hotel Portal Central features free WiFi in public areas, meeting rooms, and laundry facilities. If you drive, put free extended parking to good use. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and TVs with cable channels. Phones are also included. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: COP 12,500 for adults and COP 12,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately COP 12500 for adults and COP 12500 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 2:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with free extended parking.
Property Registration Number 39967

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Portal Central Hotel

Hotel Portal Central Itagüí

Hotel Portal Central Hotel Itagüí

Frequently asked questions

What is there to do near Hotel Portal Central?

This hotel is located in Itagüí, just steps from Chimeneas Park. You'll also find Santafé Mall and Poblado Park within a short drive.

Does Hotel Portal Central feature a casino on the premises?

No, Hotel Portal Central doesn't have a casino.

Is there an indoor pool at Hotel Portal Central?

No, there is no indoor pool at this hotel.

Does Hotel Portal Central feature a restaurant that includes a breakfast menu?

Yes, Hotel Portal Central serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel Portal Central allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Portal Central.

What is the closest airport to Hotel Portal Central?

The closest major airport to Hotel Portal Central is Olaya Herrera Airport (EOH), which is 2.4 mi away (9 minutes by car). Another top airport is Jose Maria Cordova Intl. Airport (MDE), which is located 15.8 mi away (44-minute drive).

Hotel Portal Central Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

8.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Enyerson

Liked: Property conditions & facilities
Good for stay one night or short term
Stayed 1 night in Aug 2025
Verified review

8/10 Good

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location access transportation.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jose

Liked: Amenities
Servicio al cliente, excelente. La comida del restaurante, excelente. Todo fue excelente para mí. Gracias.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Isaac

Stayed 1 night in May 2026
Verified review

6/10 Okay

Manuel

Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Lucy

Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Jorvick stefano

Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024