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Vivo Stay

2.5 star property
Hotel in Medan with area shuttle service and a 24-hour front desk

Choose dates to view prices

Photo gallery for Vivo Stay

Restaurant
Front of property
Reception hall
Standard Triple Room | 1 bedroom, desk, soundproofing, free WiFi
1 bedroom, desk, soundproofing, free WiFi

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Jalan Surabaya No. 2-4, Medan, 20212
  • Medan Mall
    ‪5 min walk‬
  • Maimun Palace
    ‪15 min walk‬
  • Sun Plaza
    ‪17 min walk‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪29 min drive‬

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Room options

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, desk, soundproofing, free WiFi

Standard Triple Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, soundproofing, free WiFi

Standard Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, soundproofing, free WiFi

Standard Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Medan

Located within a 5-minute walk of Medan Mall, Vivo Stay is within a 15-minute stroll of Tjong A Fie's Mansion. This 18-room hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Medan Mall - 5 min walk - 0.3 miles
  • Grand City Hall - 12 min walk - 0.7 miles
  • Maimun Palace - 15 min walk - 0.8 miles
  • Great Mosque of Medan - 15 min walk - 0.8 miles
  • Sun Plaza - 17 min walk - 0.9 miles

Getting around

  • Medan Station - 12 min walk
  • Medan (KNO-Kuala Namu Intl.) - 46 min drive

Restaurants

  • ‪Wisata Kuliner, Selat Panjang - ‬4 min walk
  • ‪Mie Pangsit Tiong Sim - ‬4 min walk
  • ‪The Coffee Toast - ‬4 min walk
  • ‪Bakmie Hock Seng - ‬5 min walk
  • ‪Garuda Restaurant - ‬4 min walk

About this property

Vivo Stay

Hotel in Medan with area shuttle service and a 24-hour front desk
Vivo Stay features free WiFi in public areas and laundry facilities. For transportation, you can make use of an airport shuttle (available 24 hours) for IDR 200000 per vehicle one-way, as well as a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and tours or tickets.
Guests can expect free WiFi and 32-inch LED TVs. Bathrooms have free toiletries, bidets, and toothbrushes and toothpaste. Desks are also included.

Languages

Chinese (Mandarin), English, Hindi, Indonesian

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Reception

Grand Inna Medan

  • Pool
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  • Parking included
  • Free WiFi
7.6 out of 10, Good, 28 reviews
Grand Inna Medan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: IDR 30,000 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately IDR 30000 per person
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GoPay, OVO, and DANA
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: GoPay, OVO, and DANA.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Vivo Stay Hotel Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel
Vivo Stay Medan
Vivo Stay Hotel Medan

Frequently asked questions

Is free cancellation available at Vivo Stay?

Vivo Stay provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do around Vivo Stay?

This hotel in Medan is within a 10-minute walk of Medan Mall and Tjong A Fie's Mansion. You'll also find Grand City Hall and Sun Plaza less than a mile away.

Will I be able to park at Vivo Stay?

Yes, there is a garage.

Does Vivo Stay include a casino on the premises?

No, Vivo Stay doesn't have a casino.

Is there an indoor pool at Vivo Stay?

No, there is no indoor pool at this hotel.

Is Vivo Stay good for couples?

Couples staying at this hotel will appreciate amenities like a bar and a café plus some guestrooms include city views.

Does Vivo Stay have a hot tub?

No, there isn't a spa tub at this hotel.

Does Vivo Stay feature a restaurant that includes a breakfast menu?

Yes, Vivo Stay serves a cooked-to-order breakfast each morning for a surcharge from its cafe.

Does Vivo Stay allow pets to stay free of charge?

No, pets aren't allowed at Vivo Stay.

Does Vivo Stay have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Vivo Stay?

The closest major airport to Vivo Stay is Medan (KNO-Kuala Namu Intl.), which is 23.2 mi away (46 minutes by car).

Are there rooms with balconies that I can book at Vivo Stay?

No, you won't find guestrooms with balconies at Vivo Stay.

Vivo Stay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Siew Lah

Liked: Cleanliness, staff & service, room comfort

No way to find such a low rate hostel. Worth it !

A budgeted hostel. Room is spacious and the condition toilet is acceptable with the paid rate. Location not bad. May think of come back it.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service

Basic and affordable hotel in city centre

Hotel is in good location near to Medan mall. Very basic but affordable. There is no lift and our room was on level 5! Fortunately we didn’t have much luggage. Staff was helpful
Stayed 1 night in Sep 2018

6/10 Okay

Nin, Yogyakarta

Liked: Cleanliness, staff & service

Basic stay with great staff

The stay was basic. The room’s clean and well-prepared. The staff are very friendly and helpful. My complaints are: the AC is not working very well hence we felt uncomfortable in the room in most times; not enough sockets in the room (one socket was behind the TV and it was pretty difficult to use); there was a water outage but handled by the staff quickly; and the lift was being built at that time. Other than that, the location’s great and the hotel’s minimalistic design is a favorite.
Stayed 2 nights in May 2018

8/10 Good

Firdaus, Malaysia

Liked: Cleanliness, staff & service, room comfort

Nice budget hotel but still need to improve

Good budget hotel. Clean, cozy, and near to town. The downside for me are 1) No lift for 3 levels of hotel 2) Water for bath smells like corroded metal
Stayed 3 nights in Dec 2017

4/10 Poor

joe, batam

Disliked: Staff & service

No breakfast included

the only thing prost is just location, nothing more. i though there s breakfast included.
Stayed 1 night in Nov 2017

10/10 Excellent

Oscar, Delft

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, only thing was that the lock of the room was pretty hard to open
Stayed 1 night in Oct 2017

6/10 Okay

Lauryn

Liked: Staff & service

Inexpensive place to lay your head

Positives: communal sitting area where you can grab a beer, coffee or food; friendly staff; air conditioning. Negatives: our door didn't lock; room smelled like cigarette smoke; elevator was out of order;
Stayed 1 night in Aug 2017

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

it is pretty amazing
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

Friendly staff and they gave us many assistance in the tour such as clearly information and directory. They will recommend some nice places and even help us in the transportation. Accommodation condition is quite good as it is a new hotel.

8/10 Good

Miriam, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort

Locality

The venue is within the reach of any destination which we are asking for. Helpful in providing information regarding local transportation and eateries.

8/10 Good

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

The location is great, especially for business traveler. However, it is a new small hotel and many people do not recognize it. Moreover it is located in a one-way road, therefore if you miss it you should turn around. Therefore it is quite difficult to be found. The service was so-so. They did not clean my room during my 4 night stays. At my first night stay the desk in the room was broken, and I changed my room for other nights. Overall it is value for money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great value for money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly reccomended!!!

I stayed 4 nights at Vivo Stay and can highly reccomend it. The property is new, the room was spacious with good (hot) water pressure and AC. They also serve very good food at very affordable prices. The location is excellent. There are two food streets a couple of minutes walk from the hotel. There are also ATMs and convenience stores nearby. The Great Mosque, the Maimun Palace and the Tjong A Fien Mansion are also only a few minutes away. But what really made my stay special was the very welcoming and friendly staff! I will definitely stay again there next time I'm in Medan.

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel

Great hotell.. They told us that the hotel is only 3 month old... That's good.. But second floor is still not done.. So workers start early.. And the room.. You shud ask for a room near the stair, better wifi here :) it's smaller room, but worth it..

8/10 Good

Mariyama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

建設途中

まだ建設途中でエレベーターがなく、3階までの登り降りが大変でした。部屋の鍵の調子が悪く、閉じ込められて困った。施設は新しく清潔で良かった。
Stayed 1 night in Mar 2019

8/10 Good

Julien

Liked: Cleanliness, property conditions & facilities, room comfort

Chambre sympa le reste neutre.

Personnel de l'accueil ne parlant pas anglais ce n'était pas simple surtout que ma réservation n'était pas à la bonne date et que cela à dû être changé (ma faute). Le lit est très confortable, le reste est normal, la climatisation met du temps à refroidir l'ensemble de la chambre mais une fois que c'est froid c'est froid ! C'était propre dans l'ensemble. Juste demander du PQ si vous en avez besoin à l'accueil, j'ai donc eu l'occasion d'utiliser pour la première fois le jet d'eau après 3 mois en Asie du sud-est.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Los baños estaban realmente sucios, como si no los hubieran lavado, es verdad que el precio era bajo. Pero se espera un mínimo de higiene...
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Nog in opbouw

Het is een nieuw hotel, het is nog in opbouw volgens mij. De kamer op zich deze voor de prijs prima. Maar er is ook nog een school in het pand aanwezig volgens mij. In de rommelige lobby zitten ook veel studenten te werken. Bij aankomst 's avonds rond 22u was het moeilijk nog iets te eten te vinden. De volgende dag bleek het centrum met diverse restaurants toch niet zo ver. Maar dat wist men mij niet te vertellen ... De ligging is verder wel ok, geen fraaie omgeving. De transfer vanaf de luchthaven was prima geregeld (wel 20.000 rupiah, ongeveer 1,5€, meer dan vermeld op de website. Avondtarief?)

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

정말 추천. 완공전이지만 오너부부가 최고.

아직 완공이 안된 상황,. 주변도 좋지는 않음. 하지만 일단 신축이다보니 너무 깨끗하고 좋음. 침대의 베드자체가 4성급보다 더 좋음. 더 중요한것은 화교인데, 호텔을 신축하는듯. 너무 친절하게 설명을 해주시고, 직접 약도까지 그려가면서 설명을 해서 좋았고, 비가 오니 기다리셨다가 우산까지 주시는것이 좋았음. 물론 특급이나 중급 호텔 갈 사람들은 가도 되는데 나 같은 장기 여행자들은 최고... 메단은 실망이지만 정말로 정을 느끼게 해주는 최고의 호텔이었음

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