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Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

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Photo gallery for Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

A resort pool with a view of the ocean, surrounded by palm trees and lounge chairs.
A hotel entrance with a grand archway, palm trees, and a well-lit facade.
A beach with white canopies and lounge chairs.
A spacious dining area with wicker chairs and tables, a chandelier, and large windows allowing natural light.
A well-lit pathway leading to a building with multiple windows and a landscaped garden area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida Ernesto Coppel Campan S/N, Mazatlán, SIN, 82110
  • Place, Mazatlan Golf Club
    ‪14 min drive‬
  • Place, The Mazatlan Malecón
    ‪24 min drive‬
  • Place, Playa Norte
    ‪24 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪12 min drive‬

Room options

View all photos for 3 Bedroom Villa

A hotel room with a bed, a nightstand, a lamp, a bathroom visible through an open door, and a window with blinds.

3 Bedroom Villa

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1800 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Beds

About the neighborhood

Mazatlán

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive places you 5.6 mi (9 km) from Mazatlan Golf Club and 8 mi (12.9 km) from Fuerte 31 de Marzo. This 7-room, 4.5-star property has private in-room pools along with a full-service spa and an outdoor pool.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Mazatlan Golf Club - 14 min drive - 6.2 miles
  • The Mazatlan Malecón - 24 min drive - 10.0 miles
  • Playa Norte - 24 min drive - 10.0 miles
  • Mazatlán Aquarium - 26 min drive - 9.6 miles
  • Plaza Machado - 27 min drive - 11.0 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 11 min drive

Restaurants

  • ‪Guy’s Burger Joint - ‬9 min drive
  • ‪World Café @ Dreams Estrella Del Mar - ‬24 min drive
  • ‪Rendevous - ‬24 min drive
  • ‪Meraki Restaurante MediterrAsian Cuisine - ‬25 min drive
  • ‪Starbucks - ‬13 min drive

About this property

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive

Guests of Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a sauna, outdoor tennis courts, and free WiFi in public areas.
Plasma TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Private pools, outdoor private hot tubs, and kitchens are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
Armonia Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Hot tub
  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • 3 private bathrooms
  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests will receive an email from the property 2 weeks prior to arrival with online check-in information.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Emerald Estates Hotel
Emerald Estates Hotel Mazatlan
Emerald Estates Mazatlan
Emerald Estates All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive Mazatlan
Pueblo Bonito Emerald Luxury Villas All Inclusive
Pueblo Bonito Emerald Luxury Villas Spa All Inclusive

Frequently asked questions

Are free cancellation options available at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive on Sep 25, 2026 start from $688, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

This property is located in Mazatlán, close to Estrella de Mar Golf Course, Plaza Machado, and Jose Maria Pino Suarez Municipal Market. You'll also find Angela Peralta Theater and Fisherman's Monument nearby.

Is a spa located at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

Armonia Spa is the property's spa and services include prenatal massages, sports massages, couples treatments, and Ayurvedic treatments.

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive include a casino at the property?

No, Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive have a restaurant with a breakfast menu?

No, Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive doesn't have a restaurant that serves breakfast.

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive.

What is the closest airport to Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive?

The closest major airport to Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive is General Rafael Buelna Intl. Airport (MZT), which is 5.7 mi away (11 minutes by car).

Does Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive host weddings?

There are wedding services available at Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive if that's in your vacation plans.

Pueblo Bonito Emerald Luxury Villas & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 60 reviews
Rating 8 - Good. 10 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip with the villas and they were beautiful as always the staff and food was excellent. The service was incredible. The pools were beautiful. We are already planning our trip for next year to Mazatlan and will definitely stay at Pueblo Bonito villas. What a relaxing and beautiful environment to take some time off at. Can’t wait for next year.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and spa were clean and relaxing. Very beautiful view and location was excellent.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Great service, outstanding cleanliness at the Villa.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room was great
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I love the cleanliness of this whole beautiful resort, it felt very luxurious and the villas were absolutely gorgeous
Verified review

6/10 Okay

Stefany

Disliked: Amenities
Staff was Not attentive-especially at Kelly’s bar. Everything was closed by 10pm-
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was wonderful
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities
1
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

HILDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 3 bedroom villa. The house itself was nice. Tile floors. Fill Kitchen. Each room had its own air conditioning unit. Master bed and bathroom were spacious. Each bedroom has its own on suite bathroom. We paid for all inclusive meals and beverages. I would not do that again as the 4 restaurants on property were average at best. Mazatlan offers amazing seafood. We would stay again, just choose to eat elsewhere.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Koni

Liked: Cleanliness, staff & service
The ground is magestic, one of the best in the world but the rooms are outdated and the furnitures are old.
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emerald Estates nice stay with caveat

Big resort with beautiful pools to choose from and nice grounds. Villas were very spacious and super clean. Tennis courts in good conditions and with a pro on site. Restaurants were crowded. Watch out for the water and food with fresh water. We both went home with Montezuma's Revenge.
Verified review

6/10 Okay

Koni

Liked: Cleanliness
The greens & the ground of the property was superb. Beautiful and lushes. The room is Ok but very old with chilled tiles and the furnitures are very outdated. Staff are OK but not 5 Star quality. Some are great and others didn’t quite understood the high class hospitality service. Very strict in their rules and not quite understood the customer’s needs. However, Jesus, the driver was fantastic!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Dora P.

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Koni

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Outside & inside and the service did not match. Outside is total OMG, one of the best I have ever stayed anywhere in the world. Inside is outdated and BWS linens were no more than 3 Stars. Furnitures need to be replaced & the floors need to be refurbished. Services need to be much improved and the training of the staff is much needed. There are only two restaurants to serve close to 500 guest rooms and the menus are the same everyday. But, we are so enchanted by the grounds surround the hotel and the many varieties of palm trees and other plans are so beautiful and bountiful. The waterfalls and koi bonds and flamingo and exotic birds added on top of the lushes landscapes. The sunset took our breath away also. Last comment is that put your valuables in the safe.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking: I went through Expedia to book my package and vacation, which was 6 days at the Emerald Estates Luxury Villas, part of the Pueblo Bonito Resorts properties, all-inclusive package. The booking was easy, straightforward, and left little to vague interpretation or fine print nonsense. The package was stated as an all inclusive package with access to the other resort property that was more activities-based and featured more restaurants to choose from. These restaurants claim to be part of the all-inclusive package but beware of some items on the menu that will be out of pocket. Those are not itemized or disclosed in their entirety in its listing, booking, or disclosures, that I saw. The airlines were included in the package, which was outstanding. However, please note that you will need to choose from the package flights available. Ours were two connections to Mazatlan, and three coming back, it was rough. Alternative flights would have cost us 500 dollars more per person. The property: Wow!! that's all I have to say. Exactly as advertised. We saw a three bedroom four bath, private pool and hottub, on the property, and part of the all-inclusive package. All in 5,400 dollars for the week (property, flights, all-inclusive), even with the final charges (as I'll detail later) we didn't bust our budget of 6,000 dollars US. There is a 4 dollar room service charge every time they go out. We mostly got room service and averaged about three times a day resulting in about 60 doll
Stayed 5 nights in Mar 2024
Verified review

2/10 Terrible

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Estuvimos hospedados en una villa la cual es hermosa, la camarera que se llama Marisela es super amable, de ahí en más todo el personal es super grosero, cabe aclarar que no es la primera vez que vamos y nunca se habían portado así, de hecho hasta nos percatamos de ya casi nadie les deja propina a los meseros por su mala actitud, la calidad en los alimentos antes era buena hoy es de muy baja calidad incluso en Angelo's su restaurante estrella en el hotel hermano de zona dorada al cual también se tiene acceso, creo que el cambio tan drástico se debe a que antes este hotel no recibía camiones de turismo y ahora llegan todos los días camiones repletos de gente, entoces siento que ahora pasó a ser un hotel todo incluido más en sabor y en calidad ya no hay algo que los distinga de los demás, el personal de los carritos que mueven dentro del hotel son tan groseros que te llegas a sentir regañado por lo molestos que te hablan y los comentarios que hacen, otro punto que veo un tanto ilógico de parte del hotel es que prohíben contratar banda ya que Mazatlán es la capital de esta y es algo que caracteriza no solo a Sinaloa sino a México pero creo que al dueño de este hotel el Sr. Coppel le preocupa más quedar bien con los extranjeros que con su propia gente que es la que realmente lo hace fuerte ya que como mencioné antes llegan camiones todos los días llenos de mexicanos, en fin creo que por todo lo antes mencionado fue nuestra última vez en ese hotel.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

isaias garcia

Liked: Cleanliness
Muy tranquilo totalmente familiar
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, impecable.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo ya sea familiar o plan adultos
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza excelente y atencion
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Jorge

Liked: Staff & service, property conditions & facilities
No hubo dos dias agua en un Villa donde estábamos 10 personas
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Isalin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Miguel

Muy bonitos los edificios, pero los interiores ya muy antigüos y deteriorados
Stayed 3 nights in Oct 2023

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