See all properties

Pacific Palace Beach Tower Hotel

3.5 star property
Beachside hotel with outdoor pool

Choose dates to view prices

Photo gallery for Pacific Palace Beach Tower Hotel

Porch
Property video
Reception
On the beach, kayaking
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100
  • Place, Playa Brujas
    ‪1 min walk‬
  • Place, Cerritos Beach
    ‪16 min walk‬
  • Place, Witches Beach
    ‪6 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Ocean View

7.4 out of 10
Good
(14 reviews)
  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Mountain View

  • Mountain view
  • 548 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

Junior Suite (No View) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (No View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
On the beach, beach umbrellas, beach towels

DoubleTree by Hilton Mazatlan

Zona Dorada
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,545 reviews
$76 nightly
The price is $90
Mar 2 - Mar 3
Total with taxes and fees
DoubleTree by Hilton Mazatlan

About the neighborhood

Mazatlán

Located in Zona Dorada, Pacific Palace Beach Tower Hotel is next to Playa Brujas and Islands and Protected Areas of the Gulf of California. This 147-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Playa Brujas - 1 min walk - 0.1 miles
  • Cerritos Beach - 16 min walk - 0.9 miles
  • Punta Camaron Beach - 2 min drive - 1.7 miles
  • El Cid Country Club Golf Course - 5 min drive - 1.7 miles
  • Witches Beach - 6 min drive - 3.6 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Angelo's - ‬5 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Diego's Beach House - ‬2 min walk
  • ‪Las Palomas - ‬5 min walk

About this property

Pacific Palace Beach Tower Hotel

Beachside hotel with outdoor pool
Guests staying at Pacific Palace Beach Tower Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this beach hotel include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and ovens are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

On the beach, kayaking
Star Palace Hotel
  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 359 reviews
Star Palace Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Kayaking
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 300 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children
  • Rollaway bed fee: MXN 300 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

Is a free cancellation option available at Pacific Palace Beach Tower Hotel?

Pacific Palace Beach Tower Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see around Pacific Palace Beach Tower Hotel?

This hotel is situated in Zona Dorada, just steps from Playa Brujas and Islands and Protected Areas of the Gulf of California. You'll also find The Mazatlan Malecón and Cerritos Beach within a short drive.

Will I be able to park at Pacific Palace Beach Tower Hotel?

Yes, self parking is offered for free at the hotel.

Does Pacific Palace Beach Tower Hotel have a casino?

No, Pacific Palace Beach Tower Hotel doesn't have a casino.

Will I find an indoor pool at Pacific Palace Beach Tower Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Pacific Palace Beach Tower Hotel?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Pacific Palace Beach Tower Hotel?

No, this hotel doesn't have a spa tub.

Does Pacific Palace Beach Tower Hotel have a restaurant that serves breakfast?

Yes, Pacific Palace Beach Tower Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Pacific Palace Beach Tower Hotel allow pets to stay for free?

No, pets aren't allowed at Pacific Palace Beach Tower Hotel.

Are there connecting rooms at Pacific Palace Beach Tower Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Pacific Palace Beach Tower Hotel?

The closest major airport to Pacific Palace Beach Tower Hotel is General Rafael Buelna Intl. Airport (MZT), which is 16.3 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Pacific Palace Beach Tower Hotel?

No, you won't find guestrooms with balconies at Pacific Palace Beach Tower Hotel.

Pacific Palace Beach Tower Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 203 out of 559 reviews
Rating 8 - Good. 174 out of 559 reviews
Rating 6 - Okay. 91 out of 559 reviews
Rating 4 - Poor. 49 out of 559 reviews
Rating 2 - Terrible. 42 out of 559 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Aldo

Traveled with family
Liked: Cleanliness
It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daisy

Traveled with family

Excellent

Everyone was so Nice and Friendly , felt safe very clean
Stayed 4 nights in Sep 2025

6/10 Okay

PAULA, Westbank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Stayed 14 nights in Apr 2025

8/10 Good

Laura

Stayed 3 nights in Apr 2025

4/10 Poor

Jose Luis Francisco Cervantes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenya De los

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Limpio y muy seguro
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizur, Arlington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I'd definitely recommend it
Stayed 2 nights in Mar 2025

8/10 Good

Frank John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Stayed 12 nights in Feb 2025

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sarai

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
Stayed 4 nights in Feb 2025

10/10 Excellent

STEPHEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to every time I go to Mazatlan....my favorite place!!!
Stayed 10 nights in Dec 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose Luis Rodriguez

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

4/10 Poor

Douglas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024

4/10 Poor

Margret

Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024

4/10 Poor

Margret

Disliked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024

2/10 Terrible

Kevin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.

2/10 Terrible

sandra

Stayed 1 night in Nov 2023

2/10 Terrible

Claudia, San Mateo

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023

6/10 Okay

OMAR K, DALTON

Liked: Cleanliness
Area is good
Stayed 4 nights in Aug 2023

4/10 Poor

Maribel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Stayed 5 nights in Jul 2023

10/10 Excellent

Melanie Diane Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a very nice city view
Stayed 2 nights in Mar 2023

4/10 Poor

Chloe

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotels

Flights

Cars

Packages