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Pacific Palace Beach Tower Hotel

3.5 star property
Beachside hotel with outdoor pool

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Photo gallery for Pacific Palace Beach Tower Hotel

Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Reception
On the beach

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Housekeeping
  • Room service

Explore the area

Map
Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, SIN, 82100
  • Cerritos Beach
    ‪16 min walk‬
  • El Cid Country Club Golf Course
    ‪4 min drive‬
  • Mazatlan International Center
    ‪6 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

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Room options

View all photos for Junior Suite, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Ocean View

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

View from room

Junior Suite, City View

  • 548 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Mountain View

  • 548 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (No View)

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite (No View)

  • 548 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Mazatlán

Located in Zona Dorada, Pacific Palace Beach Tower Hotel is next to Playa Brujas and Islands and Protected Areas of the Gulf of California. This 147-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Cerritos Beach - 16 min walk - 0.9 miles
  • El Cid Country Club Golf Course - 4 min drive - 1.7 miles
  • Galerias Mazatlan - 5 min drive - 2.2 miles
  • Mazatlan International Center - 6 min drive - 3.1 miles
  • Mazatlán Aquarium - 9 min drive - 4.1 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬2 min walk
  • ‪Los Panchos-pueblo Bonito - ‬4 min walk
  • ‪Restaurante Cilantros - ‬7 min walk
  • ‪Diego's Beach House - ‬2 min walk

About this property

Pacific Palace Beach Tower Hotel

Beachside hotel with outdoor pool
Guests staying at Pacific Palace Beach Tower Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this beach hotel include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and ovens are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

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May 25 - May 26
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for MXN 150.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children
  • Crib (infant bed) fee: MXN 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Pacific Palace Beach Tower Hotel Mazatlan
Pacific Palace Beach Tower Mazatlan
Pacific Tower Hotel Mazatlan
Pacific Palace Beach Tower Hotel Hotel
Pacific Palace Beach Tower Hotel Mazatlán
Pacific Palace Beach Tower Hotel Hotel Mazatlán

Frequently asked questions

Is a free cancellation option available at Pacific Palace Beach Tower Hotel?

Pacific Palace Beach Tower Hotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pacific Palace Beach Tower Hotel?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Pacific Palace Beach Tower Hotel on May 25, 2025 start from $75.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Pacific Palace Beach Tower Hotel?

This hotel is situated in Zona Dorada, just steps from Playa Brujas and Islands and Protected Areas of the Gulf of California. You'll also find The Mazatlan Malecón and Mazatlán Aquarium within a short drive.

Will I be able to park at Pacific Palace Beach Tower Hotel?

Yes, self parking is offered for free at the hotel.

Does Pacific Palace Beach Tower Hotel have a casino?

No, Pacific Palace Beach Tower Hotel doesn't have a casino.

Will I find an indoor pool at Pacific Palace Beach Tower Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Pacific Palace Beach Tower Hotel good for couples?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Pacific Palace Beach Tower Hotel?

No, this hotel doesn't have a spa tub.

Does Pacific Palace Beach Tower Hotel have a restaurant that serves breakfast?

Yes, Pacific Palace Beach Tower Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Pacific Palace Beach Tower Hotel allow pets to stay for free?

No, pets aren't allowed at Pacific Palace Beach Tower Hotel.

Are there connecting rooms at Pacific Palace Beach Tower Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Pacific Palace Beach Tower Hotel?

The closest major airport to Pacific Palace Beach Tower Hotel is General Rafael Buelna Intl. Airport (MZT), which is 16.3 mi away (33 minutes by car).

Are there rooms with balconies at Pacific Palace Beach Tower Hotel?

No, there aren't any guestrooms with balconies at Pacific Palace Beach Tower Hotel.

Pacific Palace Beach Tower Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 547 reviews
Rating 8 - Good. 170 out of 547 reviews
Rating 6 - Okay. 90 out of 547 reviews
Rating 4 - Poor. 49 out of 547 reviews
Rating 2 - Terrible. 41 out of 547 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to every time I go to Mazatlan....my favorite place!!!
Stayed 10 nights in Dec 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose Luis Rodriguez

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

4/10 Poor

Douglas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great experience

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Stayed 5 nights in Apr 2024

4/10 Poor

Margret

Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Stayed 3 nights in Apr 2024

4/10 Poor

Margret

Disliked: Property conditions & facilities
Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Stayed 6 nights in Apr 2024

2/10 Terrible

Kevin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.

2/10 Terrible

sandra

Stayed 1 night in Nov 2023

2/10 Terrible

Claudia, San Mateo

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
Stayed 3 nights in Oct 2023

6/10 Okay

OMAR K, DALTON

Liked: Cleanliness
Area is good
Stayed 4 nights in Aug 2023

4/10 Poor

Maribel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Stayed 5 nights in Jul 2023

10/10 Excellent

Melanie Diane Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a very nice city view
Stayed 2 nights in Mar 2023

4/10 Poor

Chloe

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Very disappointing. Both pools were so packed we couldn’t use them. Food in cafeteria was low quality (so many dishes and salads with hotdogs??). We had a junior suite with a kitchenette but there weren’t any kitchen tools or dishes. Room had very thin walls so we could hear everything from next door. The worst part was how overcrowded it was and the lack of dining options options. We would never recommend.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Eder

Stayed 3 nights in Dec 2022

6/10 Okay

Rosa, Anaheim

Stayed 5 nights in Aug 2022

8/10 Good

Jose

Stayed 3 nights in Jul 2022

2/10 Terrible

Daisy

Traveled with family
Disliked: Staff & service, property conditions & facilities
Multiple amenities were down when we arrived. The staff members we’re not helpful or friendly. The place was clean but the customer service the place offered was nothing that made it inviting to stay over again. Would not recommend if you’re looking for a vacation to spend solely at the hotel. Luckily, I have family in the city so I used the hotel to sleep only. Otherwise, you’re probably better off finding something with better customer service.
Stayed 2 nights in Jul 2022

6/10 Okay

Celica

Traveled with family
Liked: Staff & service
room was clean, hot water
Stayed 5 nights in Jun 2022

4/10 Poor

Marisa

Traveled with family and small children
Disliked: Staff & service
It's ok, close to restaurants and others attractions, but in front of the hotel is a nightclub.. Noisy !! And the pools were dirty …
Stayed 2 nights in Apr 2022

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Staff friendly. Good food and entertainment. Pool was very full of people but it was a holiday weekend we realized later.
Stayed 3 nights in Mar 2022

8/10 Good

Kristy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and quick respond to any concerns or requests. Room was very spacious
Stayed 7 nights in Feb 2022

2/10 Terrible

JEAN-MARIE, LA COSTA

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is only the second time that I send a negative review , one for a restaurant in Seattle and this on , I’m also is the same industry everything went wrong from the smelly bathroom the the water pressure very poor service from the staff etc even the safe box breaks down several times and it needed to be completely open and replace a piece on the inside a50 minute repair, just stay away is a very bad hotel, I will call Expedia to consider removing this hotel from there page , sincerely stay away, Jhon
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and Ac in the rooms were perfect with the heat
Stayed 4 nights in Aug 2021

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