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Luna Palace Hotel and Suites

Property class: 3
VIP Access

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Photo gallery for Luna Palace Hotel and Suites

An aerial view of a resort with multiple swimming pools, palm trees, and lounge areas.
Property video
A hotel with a pool, beach, and ocean view.
A pathway surrounded by lush greenery and palm trees, leading to a building with a white facade.
A restaurant with large windows offering ocean views, tables and chairs arranged for dining, and a tropical decor with plants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100
  • Place, Playa Sábalo
    ‪2 min walk‬
  • Place, The Mazatlan Malecón
    ‪7 min drive‬
  • Place, Cerritos Beach
    ‪8 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, Kitchenette, Partial Ocean View

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Junior Suite, Kitchenette, Partial Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Family Suite, 1 Bedroom

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Family Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Kitchenette, Garden View

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Junior Suite, Kitchenette, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Kitchenette, No view

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Junior Suite, Kitchenette, No view

9.6 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Junior Studio Suite

A hotel room with a bed, a TV, a desk, and a large window with curtains.

Junior Studio Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite

A hotel room with two beds, a view of the ocean, and a wooden headboard.

Junior Studio Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Studio, Kitchenette, Ocean View

A hotel room with a bed, bedside lamps, a window with curtains, a kitchenette, and a hallway leading to another room.

Studio, Kitchenette, Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Mazatlán

Located in Zona Dorada, Luna Palace Hotel and Suites is next to Islands and Protected Areas of the Gulf of California and Playa Sábalo. This 71-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Playa Sábalo - 2 min walk - 0.1 miles
  • The Mazatlan Malecón - 7 min drive - 2.7 miles
  • Cerritos Beach - 8 min drive - 1.2 miles
  • Plaza Machado - 20 min drive - 7.0 miles
  • Olas Altas Beach - 20 min drive - 7.4 miles

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Angelo's - ‬5 min walk
  • ‪Cenaduría Chayito - ‬4 min walk
  • ‪La Fifi - ‬11 min walk
  • ‪Fat Fish - ‬8 min walk
  • ‪Costa Marinera - ‬3 min walk

About this property

Luna Palace Hotel and Suites

Luna Palace Hotel and Suites features an outdoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, meeting rooms, and express check-in.
29-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include kitchenettes, balconies, and refrigerators.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 350 for adults and MXN 170 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Kayaking
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 29-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 300.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 170 for children
  • Rollaway bed fee: MXN 300.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán

Frequently asked questions

Is free cancellation available at Luna Palace Hotel and Suites?

Luna Palace Hotel and Suites provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Luna Palace Hotel and Suites?

As of Sep 6, 2026, prices found for a 1-night stay for 2 adults at Luna Palace Hotel and Suites on Sep 7, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Luna Palace Hotel and Suites?

This hotel is situated in Zona Dorada, just steps from Islands and Protected Areas of the Gulf of California and Playa Sábalo. You'll also find The Mazatlan Malecón and El Cid Country Club Golf Course within a short drive.

Is parking available on site at Luna Palace Hotel and Suites?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Luna Palace Hotel and Suites include a casino on the premises?

No, Luna Palace Hotel and Suites doesn't have a casino.

Is there an indoor pool at Luna Palace Hotel and Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Luna Palace Hotel and Suites?

This beachfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a swim-up bar.

Does Luna Palace Hotel and Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Luna Palace Hotel and Suites have a restaurant that serves breakfast?

Yes, Luna Palace Hotel and Suites serves buffet breakfast each morning for a surcharge from its restaurant.

Does Luna Palace Hotel and Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Luna Palace Hotel and Suites.

Does Luna Palace Hotel and Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Luna Palace Hotel and Suites?

The closest major airport to Luna Palace Hotel and Suites is General Rafael Buelna Intl. Airport (MZT), which is 16.4 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Luna Palace Hotel and Suites?

Yes, every guestroom at Luna Palace Hotel and Suites comes with a balcony and some offer ocean and garden views.

Does Luna Palace Hotel and Suites have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Luna Palace Hotel and Suites.

Luna Palace Hotel and Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 329 out of 819 reviews
Rating 8 - Good. 276 out of 819 reviews
Rating 6 - Okay. 122 out of 819 reviews
Rating 4 - Poor. 38 out of 819 reviews
Rating 2 - Terrible. 54 out of 819 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Beverly

Liked: Cleanliness
Service was good and room was clean. Enjoyed our stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Frank John

Liked: Cleanliness, amenities, property conditions & facilities
Room overlooked the beach and sunset nightly
Stayed 28 nights in Feb 2026
Verified review

8/10 Good

Mark Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet place close to all you need.
Stayed 21 nights in Jan 2026
Verified review

10/10 Excellent

Raymond Allen McKee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean and pool area both visible from our room. Staff super friendly and helpful. Location conveniently located to restaurants and stores.
Stayed 21 nights in Feb 2026
Verified review

6/10 Okay

Dora

Liked: Cleanliness
Disliked: Staff & service
Wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place for us. Love the location, breakfast, and staff.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and were very friendly. The pool was heated, a nice feature after a dip in the ocean!
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Nancy R

Liked: Cleanliness, amenities, property conditions & facilities
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Danny

Liked: Cleanliness
Yes very clean! Very satisfied!! We had an AMAZING time Food was amazing
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Harley

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was good View was amazing Nice bed Pool and beach
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Cleaning staff excellent. Maintenance staff very efficient. The kitchen had all things necessary to cook if you chose to… we only used the fridge and microwave, Full size fridge was nice. Lots of great restaurants within walking distance. We chose the all inclusive option but would do European or breakfast plan on next visit,
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Cecilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food, clean facilities, easy access to the beach, great views.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Daysha Diane

Liked: Cleanliness, staff & service, property conditions & facilities
This is mine & my husbands 2nd time here ! We absolutely love Luna palace, it’s in a perfect location with many great places to eat In walking distance & stores close for your convenience. The pool & beach are spectacular. We are definitely the youngest ones here when we come (35) but love how calm & quiet it is & have made many friends while we have stayed. Rooms are always clean & everyone is so friendly. We will definitely be back in the near future to enjoy another vacation in beautiful Mazatlan.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was very friendly, and always working on something. Cleaning, pruning, doing touch up work. I was really impressed with the upkeep of the facility. The complex is small, which made everything accessible. Highly recommend. We will be back !
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, amenities
The location is perfect, the heated pool and beach are great & all the staff are great!
Stayed 26 nights in Nov 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good very family-friendly
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Dacey

Liked: Cleanliness
Room was good but we paid for junior and received a studio again so it’s always disappointing that we get down graded. Front desk staff are always amazing. The cleaning staff do such an amazing job.
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Best beach Great rooms
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Esber Noé Montés

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Excelente
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The place is amazing. The staff super welcoming and friendly
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I wanted for a relax and recharge beach vacation! Comfortable beds, kitchenette, amazing view of the ocean. Swim in the warm clean pool or walk down a few steps and swim in the Ocean. Friendly kind staff with good English skills. Clean, neat, and well maintained!
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort, with a beautiful pool.
Stayed 1 night in Sep 2023