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The Knolls

2.0 star property
Motel in Martinsburg with free parking

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Photo gallery for The Knolls

Comfort Room | Private kitchen | Fridge, microwave, coffee/tea maker, toaster
Town & Country, 1 queen bed | Premium bedding, memory foam beds, individually decorated
Exterior
Comfort Room | Private kitchen | Fridge, microwave, coffee/tea maker, toaster
Town & Country, 1 queen bed | Premium bedding, memory foam beds, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

View in a map
16 Needy Rd, Martinsburg, WV, 25405
  • Place, Hillside Lake
    ‪4 min drive‬
  • Place, Apollo Civic Theatre
    ‪8 min drive‬
  • Place, Adam Stephen House
    ‪8 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪11 min drive‬

Room options

View all photos for Boho, 1 queen bed

Boho, 1 queen bed | Premium bedding, memory foam beds, individually decorated

Boho, 1 queen bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Town & Country, 1 queen bed

Town & Country, 1 queen bed | Premium bedding, memory foam beds, individually decorated

Town & Country, 1 queen bed

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Boho, 1 queen bed

Boho, 1 queen bed | Premium bedding, memory foam beds, individually decorated

Boho, 1 queen bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Premium bedding, memory foam beds, individually decorated

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Martinsburg

The Knolls is located 2.8 mi (4.4 km) from Hillside Lake and within a 10-minute drive of Wonderment Puppet Theater. Each of the 10 rooms at this motel includes a kitchenette, a refrigerator, and a microwave.
View more Motels in MartinsburgOpens in a new window

What's nearby

  • Hillside Lake - 4 min drive - 2.9 miles
  • Apollo Civic Theatre - 8 min drive - 5.4 miles
  • Adam Stephen House - 8 min drive - 5.4 miles
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 9 min drive - 5.0 miles
  • For the Kids, By George Children's Museum - 9 min drive - 5.0 miles

Getting around

  • Martinsburg Station - 8 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 12 min drive

Restaurants

  • ‪Sheetz - ‬3 min drive
  • ‪Pizza Tonight - ‬6 min drive
  • ‪Katara’s Crosswinds Cafe - ‬12 min drive
  • ‪Burnt Bean Coffee Co. - ‬10 min drive
  • ‪Subway - ‬10 min drive

About this property

The Knolls

Motel in Martinsburg with free parking
Free parking is available if you drive.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer hair dryers. Kitchenettes, refrigerators, and microwaves are also available. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (weekly)

Accessibility

  • Area rugs in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of USD 150.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: USD 40.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Knolls Motel
The Knolls Martinsburg
The Knolls Motel Martinsburg

Frequently asked questions

Is free cancellation available at The Knolls?

The Knolls offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see close to The Knolls?

This motel is located in Martinsburg, close to Chesapeake and Ohio Canal, For the Kids, By George Children's Museum, and Apollo Civic Theatre. You'll also find Hillside Lake and Adam Stephen House within a short drive.

Is parking available on site at The Knolls?

Yes, uncovered self parking is offered for free at the motel. You'll find a max of 1 space per unit.

Does The Knolls feature a casino?

No, The Knolls doesn't have a casino.

Is there an indoor pool at The Knolls?

No, there is no indoor pool at this motel.

What do couples enjoy most about The Knolls?

Amenities that appeal to couples at this motel include a memory foam mattress, a kitchenette, and streaming services.

Are there hot tubs at The Knolls?

No, this motel doesn't have a spa tub.

Does The Knolls feature a restaurant that includes a breakfast menu?

No, The Knolls doesn't have a restaurant that serves breakfast.

Does The Knolls allow pets to stay free of charge?

No, pets aren't allowed at The Knolls.

Does The Knolls have connecting rooms?

No, this motel doesn't feature connecting guestrooms.

What is the closest airport to The Knolls?

The closest major airport to The Knolls is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is 7.5 mi away (12 minutes by car). Another top airport is Hagerstown, MD (HGR-Hagerstown Regional), which is around 22.3 mi away.

Are there rooms with balconies that I can book at The Knolls?

No, there aren't any guestrooms with balconies at The Knolls.

The Knolls Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 68 out of 80 reviews
Rating 8 - Good. 11 out of 80 reviews
Rating 6 - Okay. 0 out of 80 reviews
Rating 4 - Poor. 1 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Parthav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The state was extremely amazing. The place was completely spotless and clean. I would stay here again when I come down for my next visit absolutely love it very beautiful places to stay.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good for a very short stay

Room was nice but shower was an issue, as it was tiny and very difficult to control the temperature.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! If you are in the area and need a place to stay please stay here, you will love!!
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Stayed 21 nights in Mar 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cc
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper clean and neat !
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We needed a place to stay as we were traveling through the area and found the knolls on hotels.com. It had great reviews so we decided to give it a shot. We did not realize this when booking on hotels.com, but while this looks like a hotel or motel, it is also similar to an airbnb in the sense that there is no front desk, you communicate with the owner via text, and will need to read and agree to owners rules upon arrival. You will also need to pull the sheets off the bed and take out the trash in accordance with the checkout procedure rules. We had absolutely no problem with the rules, there weren't many and they were easy to follow, just throwing it out there in case there are guests who prefer a hotel style over the airbnb style. We were very pleased with the room, it was extremely clean and comfortable and came with complimentary snacks and waters. The owner was friendly and easy to communicate with and made us feel welcome. There was a restaurant a minute down the road that provided delicious food and drinks (ladder house bar and grill). The property was quiet and the clean and comfortable room provided us with a great stay before we continued our travels in the morning. We would definitely stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

4/10 Poor

Carl

Liked: Cleanliness
Disliked: Room comfort

Disappointing

Very poor experience. Super bright outside security flood light swamps the room in light at night. Only cheap blinds on the window so nothing can be done, requiring me to go buy an eye mask. It’s so bright it casts shadows in the room and I could read the time on the wall clock. A/C heater is very loud and cycles on and off all night so bring ear plugs. In the morning I hoped to shower but even after running the water in the shower and sink for 5 minutes there was still no hot water. Bathroom is the size of my RV’s bathroom. There is no closet, ironing board or desk. Only furniture worth mentioning is the bed and one chair. There are 10 pillows on the bed (6 are decorator pillows) and the only place to put them other than on the floor is on the only chair in the room. Guests are required to read a 3 ring binder of rules then send a text message to confirm you agree to them. If you don’t follow all of them there is a $50 fine. Before checkout guests must follow a list which includes bagging all trash then taking it to the end of the driveway and putting it in a trash can. Additionally, guests must strip the bed and put the sheets and any used towels in a hamper. Advertised price was $92 per night but additional fees and taxes take the price to about $150 per night. There is nothing of note nearby so guests must drive everywhere so I will be staying elsewhere next time. I rarely write reviews but this time I felt it was necessary.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend stay

Very comfortable room, if a little small. Service was very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay, staff was extremely helpful. Small but just enough for two people, clean. Well lit parking and right at your room so felt safer than some of the hotels I've stayed in where you are carrying your belongings across parking lots. Will definitely be back, it was just right for a beautiful weekend visiting close by Harper's Ferry and Shepherdstown. Can't wait to return
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, room comfort

Boho charm

The Knoll was a fantastic get away, the room was as expected and beyond clean, they are small rooms but believe me it was a a hidden gem and a great getaway. The owners did an amazing job revamping this place and I believe all the rooms have their own theme. Ours was Boho, I fell in love with its charm and character. It was vey quite and no stress, I would recommend this highly for a couples get away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful host & place

Let me say this. Ms.Debbie the host was super awesome. She stayed in contact with me as soon as I checked in & out.. I recommend this place anybody. Literally close to everything. I love the peace and quiet. I will stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice frig..kitchen sink..
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The Knolls was a really nice alternative to a hotel. The price was excellent and the service was top notch.
Stayed 3 nights in Jul 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at an incredible price

Great place to stay in the Martinsburg area. The rooms were tastefully decorated and comfortable. We also appreciated the complimentary snacks and bottled water available in the room. We would absolutely stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the appointment of the room, the bottles of water in the fridge, ice tray, Keurig and pods, individual size SNACKS, toiletries in tubes, a travel size deodorant, and a sealed toothbrush. Newly remodeled. The owner used the last 4 digits of my phone number for easy-to-use electronic door lock. Quiet location, near a 7-11 with gasoline and a friendly bar that serves excellent burgers. I would stay there again. Close to other towns, specifically Shepherdstown, my daytime destination.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, but nice.

The Knolls is an old motel that has been refurbished and updated. It has modern conveniences in a small space. The shower for someone of even some size is very tight. The proprietor is very solicitous and was extremely understanding when I had to cut my visit short.
Stayed 2 nights in Jul 2024