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Makati Shangri-La, Manila

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Makati Shangri-La, Manila

Relax by the serene pool surrounded by lush greenery and lounge chairs.
Relax and socialize in our elegantly designed lobby, featuring a comfortable seating area, a well-stocked bar, and a unique staircase.
Located in the heart of the city, this high-rise building offers stunning views of the surrounding greenery.
Lobby
Experience the grandeur of our lobby, featuring high ceilings, ornate columns, and ample seating areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Ayala Center
    ‪1 min walk‬
  • Greenbelt Shopping Mall
    ‪2 min walk‬
  • Glorietta Mall
    ‪3 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Deluxe Room, 2 Twin Beds

Relax in a stylish room with a large bed, coffee table, and comfortable sofa.

Horizon, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Twin Beds

  • 581 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Relax in a stylish room with a large bed, coffee table, and comfortable sofa.

Superior Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3

View all photos for Horizon Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room

  • Sleeps 3

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About the neighborhood

Makati

Located in Makati Central Business District within a 5-minute walk of Greenbelt Shopping Mall, Makati Shangri-La, Manila is within a few miles (5 km) of other popular sights like Fort Bonifacio. This 5-star hotel welcomes guests with 696 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Ayala Center - 1 min walk - 0.0 miles
  • Greenbelt Shopping Mall - 2 min walk - 0.1 miles
  • Glorietta Mall - 3 min walk - 0.2 miles
  • Fort Bonifacio - 4 min drive - 1.6 miles
  • SM Mall of Asia - 7 min drive - 4.0 miles

Getting around

  • Gil Puyat Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 28 min drive

Restaurants

  • ‪The Lobby - ‬7 min walk
  • ‪Circles Event Cafe - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Escolta - ‬7 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Makati Shangri-La, Manila

Luxury hotel with 3 restaurants and a full-service spa
Makati Shangri-La, Manila features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PHP 3900 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport pillow menus. Other standard amenities include refrigerators, minibars, and coffee makers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (15,780 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for PHP 2206.80 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

Is free cancellation available at Makati Shangri-La, Manila?

Makati Shangri-La, Manila offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Makati Shangri-La, Manila?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Makati Shangri-La, Manila on Aug 16, 2025 start from $156.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Makati Shangri-La, Manila?

This hotel is situated in Makati Central Business District, just steps from Greenbelt Shopping Mall and Ayala Museum, and within a short walk of Glorietta Mall. You'll also find SM Mall of Asia and Bonifacio High Street within a short drive.

Is there parking available at Makati Shangri-La, Manila?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Makati Shangri-La, Manila?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, and couples treatments.

Does Makati Shangri-La, Manila include a casino?

No, Makati Shangri-La, Manila doesn't have a casino.

Is there an indoor pool at Makati Shangri-La, Manila?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Makati Shangri-La, Manila?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Makati Shangri-La, Manila have a hot tub?

No, but this hotel does have a sauna.

Does Makati Shangri-La, Manila have a restaurant that serves breakfast?

Yes, Makati Shangri-La, Manila has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Makati Shangri-La, Manila allow pets to stay free of charge?

No, pets and service animals aren't allowed at Makati Shangri-La, Manila.

Does Makati Shangri-La, Manila have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Makati Shangri-La, Manila?

The closest major airport to Makati Shangri-La, Manila is Ninoy Aquino Intl. Airport (MNL), which is 7 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Makati Shangri-La, Manila?

No, there aren't any guestrooms with balconies at Makati Shangri-La, Manila.

Does Makati Shangri-La, Manila have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Makati Shangri-La, Manila.

Makati Shangri-La, Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Awesome property in an ideal location. Staff is absolutely the best in the hospitality business! Will return again soon!
Stayed 3 nights in May 2025

10/10 Excellent

Racel

Traveled with family
Liked: Amenities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect For me!
Stayed 3 nights in May 2025

10/10 Excellent

Ann

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Beautiful pool and gym, great staff and lovely and quiet and clean. Spacious and comfortable
Stayed 6 nights in Apr 2025

10/10 Excellent

Julie fe

Stayed 2 nights in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ysmael

Traveled with group
Stayed 2 nights in Apr 2025

10/10 Excellent

Nayyera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Good location. Lovely facilities, gym and spa are super good
Stayed 1 night in Apr 2025

10/10 Excellent

Rizza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Great location! Great service! Thanks Shangri-La for a wonderful stay ;)
Stayed 5 nights in Apr 2025

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was great except the check-in and check-out experience. Incorrect charges on the bill that took forever to solve when we had to get out to the airport. Other than that everything was as expected for a hotel of this standard.
Stayed 5 nights in Apr 2025

10/10 Excellent

RHODORA, GLENDALE

Traveled with partner
Liked: Amenities
Excellent all around 😊
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home.

One of the best hotels as usual. Expect nothing less from Shangri-La. Feedback from last visit on how to improve security was taken onboard and implemented. Breakfast was also great. Only thing is the choice is mostly same which over 3-4 days may get a little boring. Admittedly, breakfast is less impressive than the other Shangri-La hotels in the region. Only true negative is rooms are a little outdated. But as long as you love what you has 5-10 years ago, then expect the room to be the same. But don’t let this deter you. It’s still a lovely hotel and one that never fails to deliver, especially on service.
Stayed 1 night in Apr 2025

6/10 Okay

Wayne

Stayed 1 night in Apr 2025

10/10 Excellent

TIMOTHY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff great hotel and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Shirley L, East Amherst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very attentive staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always a pleasure to stay in. Never have any issues
Stayed 2 nights in Apr 2025

10/10 Excellent

Geraldine P

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to disabled
Stayed 1 night in Apr 2025

2/10 Terrible

Adrian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gene

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but great service and walking distance to Greenbelt shopping
Stayed 3 nights in Mar 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Truly Exceptional Stay at the Shangri-La!

The location of this hotel is absolutely perfect. Our flight from Vancouver (YVR) arrived very early—around 5:00 AM—and we headed straight to the hotel. The Shangri-La staff went above and beyond, graciously checking us into our room by 10:00 AM, which was such a blessing after a long flight. While we waited, they offered us access to the change rooms so we could freshen up and change—such a thoughtful touch. Our room featured a stunning view of the city and was spotless, beautifully decorated, and surprisingly spacious. We chose to include breakfast with our stay, and it turned out to be the best decision—no exaggeration, the breakfast buffet was expansive and filled with the most delicious options! We truly felt spoiled staying at the Shangri-La and are so glad we chose it. We’ll definitely be back one day. Bonus tip: If you’re visiting on a Sunday, the main roads close down in the morning for pedestrians—you can run, walk, or bike through the city. It’s such a unique and fun experience!
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Stayed 1 night in Apr 2025

10/10 Excellent

Reinaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple hotel with class

Excellent in every possible way.
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Amenities
We always enjoyed our stay in Shang. We particularly enjoyed the lounge music and light Dinners there.
Stayed 7 nights in Apr 2025