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Swiss-Garden Hotel Melaka

4.5 star property
Luxury hotel with free parking connected to a shopping center in Malacca City

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Photo gallery for Swiss-Garden Hotel Melaka

Aerial view
1 bedroom, minibar, in-room safe, desk
View from property
Family Suite, 3 Bedrooms | Living area | 40-inch LCD TV with satellite channels, TV
Indoor pool, outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

View in a map
T2-4 The Shore @ Melaka River, Jalan Persisiran Bunga Raya, Malacca City, Malacca, 75300
  • Jonker Street Night Market
    ‪17 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪3 min drive‬
  • A Famosa
    ‪3 min drive‬
  • Malacca Intl. Airport (MKZ)
    ‪8 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus

1 bedroom, minibar, in-room safe, desk

Deluxe Plus

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

  • 1023 sq ft
  • 3 bedrooms
  • River view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin

9.0 out of 10
Wonderful
(8 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Malacca City

Jonker Street Night Market is within a mile (2 km) of Swiss-Garden Hotel Melaka, and other popular sites like Malacca River are within a couple of miles (3 km). This 4.5-star hotel has 306 guestrooms and offers an outdoor pool, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Malacca City and also close to Dataran Pahlawan Melaka Megamall and St Paul's Church.

What's nearby

  • Jonker Street Night Market - 17 min walk - 0.9 miles
  • Malacca River - 3 min drive - 1.4 miles
  • Dataran Pahlawan Melaka Megamall - 3 min drive - 1.7 miles
  • A Famosa - 3 min drive - 1.7 miles
  • Mahkota Parade Shopping Mall - 4 min drive - 2.6 miles

Getting around

  • KB17 Pulau Sebang/Tampin Station - 31 min drive
  • Malacca Intl. Airport (MKZ) - 9 min drive

Restaurants

  • ‪Floyds Kitchen - ‬11 min walk
  • ‪KFC - ‬9 min walk
  • ‪Qbean - ‬6 min walk
  • ‪Medan Selera Gajah Berang - ‬9 min walk
  • ‪Hooked Cafe - ‬9 min walk

About this property

Swiss-Garden Hotel Melaka

Luxury hotel with free parking connected to a shopping center in Malacca City
Swiss-Garden Hotel Melaka features an indoor pool, an outdoor pool, and a children's pool. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Minibars, electric kettles, and safes are also standard.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MYR 46.40 for adults and MYR 29 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Garden Terrace

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Conference center (10,656 square feet of space)

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 46.40 for adults and MYR 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Swiss-Garden Hotel Malacca
Swiss-Garden Hotel Melaka Malacca
Swiss-Garden Malacca
Swiss-Garden Melaka Malacca
Swiss-Garden Melaka
Swiss Garden Hotel Malacca
Swiss Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel
Swiss-Garden Hotel Melaka Malacca City
Swiss-Garden Hotel Melaka Hotel Malacca City

Frequently asked questions

Is a free cancellation option available at Swiss-Garden Hotel Melaka?

Swiss-Garden Hotel Melaka offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see near Swiss-Garden Hotel Melaka?

This hotel is located in Malacca City, a short 19-minute walk from Jonker Street Night Market and also 11 minutes on foot from AEON Bandaraya Melaka Shopping Centre. You'll also find Dataran Pahlawan Melaka Megamall and A Famosa within a short drive.

Will I be able to park at Swiss-Garden Hotel Melaka?

Yes, covered self parking is offered for free at the hotel.

Does Swiss-Garden Hotel Melaka include a casino on the premises?

No, Swiss-Garden Hotel Melaka doesn't have a casino.

Is there an indoor pool at Swiss-Garden Hotel Melaka?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Swiss-Garden Hotel Melaka?

Couples will appreciate amenities at this hotel, including a minibar and slippers in each guestroom with some featuring river views.

Are there hot tubs at Swiss-Garden Hotel Melaka?

No, this hotel doesn't have a spa tub.

Does Swiss-Garden Hotel Melaka feature a restaurant that includes a breakfast menu?

Yes, Swiss-Garden Hotel Melaka serves buffet breakfast for a surcharge each morning at The Garden Terrace.

Does Swiss-Garden Hotel Melaka allow pets to stay for free?

No, pets aren't allowed at Swiss-Garden Hotel Melaka.

Are there connecting rooms at Swiss-Garden Hotel Melaka?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Swiss-Garden Hotel Melaka?

The closest major airport to Swiss-Garden Hotel Melaka is Malacca Intl. Airport (MKZ), which is 4.9 mi away (9 minutes by car).

Are there rooms with balconies at Swiss-Garden Hotel Melaka?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or pool views.

Swiss-Garden Hotel Melaka Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 184 out of 696 reviews
Rating 8 - Good. 272 out of 696 reviews
Rating 6 - Okay. 137 out of 696 reviews
Rating 4 - Poor. 64 out of 696 reviews
Rating 2 - Terrible. 39 out of 696 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jerry

Disliked: Property conditions & facilities
Bathing water is not hot at all
Stayed 2 nights in May 2025

8/10 Good

ANDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the river and key attractions. Free parking on level 7 was easy and there are ample space.
Stayed 1 night in May 2025

6/10 Okay

HP

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort

A lot to improve hotel

the cleanliness needs to improve, the floor super sticky, very uncomfortable to walk in the room, toiletries provded are low standard like those 2 3 start hotel, no quality. the 9th floor facilities need to improve and clean up, a few broken chair still leave it as it is, tennis court net :(. Please do have 24hrs Gym entrance, we business trip can have early walk out and left hotel before sun rise please
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

TECK

Stayed 1 night in Mar 2025

6/10 Okay

Mitchell

Liked: Cleanliness, staff & service
Positives were staff assistance, size of room and value relative to other similar properties. Negatives were poor plumbing in room (v. limited to no hot water), lack of information on property (no folder in room nor info' channel on TV) and noise (loud speaker from local mosque and disconcerting explosions at midnight (fireworks ?))
Stayed 4 nights in Mar 2025

8/10 Good

Kim Lai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it is good; only the room smells musty when first entering.
Stayed 1 night in Jan 2025

10/10 Excellent

Rubyni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and bed.
Stayed 2 nights in Dec 2024

8/10 Good

Azri Hanis

Traveled with family and small children
Liked: Cleanliness, staff & service
good
Stayed 2 nights in Dec 2024

10/10 Excellent

Yee Mun

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

KAORU

Stayed 1 night in Nov 2024

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Nov 2024

8/10 Good

NICK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
It is a nice hotel but the service is not I can have it I just want a small favor tell them to iron my cloth they did ask just tell me don’t have the service
Stayed 2 nights in Oct 2024

10/10 Excellent

Grace

Stayed 1 night in Oct 2024

8/10 Good

YeeVonne, Melaka Tengah

Business traveler, Traveled with partner
Liked: Cleanliness
None
Stayed 1 night in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

CHONG HOE

Stayed 2 nights in Sep 2024

8/10 Good

M M TAUHIDUR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel next to the Canal, and walkable to the restaurants and attractions nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

kim foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have stayed here many times and each time it doesn't disappoint. a good spread for breakfast also. will stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Ran, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Convenient location.
Stayed 1 night in Jun 2024

10/10 Excellent

Tissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oversell good experience

Very good hotel. Very Helpful staff, especially Iman. Others are nice too. Breakfast selection can be Improved.
Stayed 1 night in Jun 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, room comfort

Average

Staff very friendly and especially the security staff were very nice and welcoming. The rooms need revamping. They are tired, door jamming, light switches not working, mould in bathroom. No seats out on balcony. Lack of PowerPoints to plug things in. Decent location. No description of what the hotel ammenities are.
Stayed 2 nights in Jun 2024