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The Shore Hotel & Residences

3.0 star property
Riverwalk hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for The Shore Hotel & Residences

Cafe
View from property
Studio Suite, 2 Twin Beds | View from room
Coffee shop
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
GF-27, No. 193, Pinggiran Sungai Melaka, Jalan Persisiran Bunga Raya, Malacca City, Melaka, 75100
  • Jonker Street Night Market
    ‪7 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪17 min walk‬
  • A Famosa
    ‪17 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪9 min drive‬

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Room options

View all photos for 3-Bedroom Apartment

3-Bedroom Apartment | Living area | 32-inch TV with cable channels

3-Bedroom Apartment

  • 1152 sq ft
  • Sleeps 9
  • 1 King Bed and 4 Twin Beds

View all photos for Studio Suite, 2 Twin Beds

Studio Suite, 2 Twin Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 2 Twin Beds

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | 1 bedroom, desk, laptop workspace, blackout drapes

Premier Suite

  • 657 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort River View Studio ( 311 )

1 bedroom, desk, laptop workspace, blackout drapes

Comfort River View Studio ( 311 )

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Futon

View all photos for Family Room With View ( 302 )

1 bedroom, desk, laptop workspace, blackout drapes

Family Room With View ( 302 )

  • Sleeps 5
  • 1 Twin Futon, 1 Queen Bed and 2 Twin Beds

View all photos for Studio Room With River View ( 802 )

1 bedroom, desk, laptop workspace, blackout drapes

Studio Room With River View ( 802 )

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Futon

View all photos for Family Room With View （ 003 )

1 bedroom, desk, laptop workspace, blackout drapes

Family Room With View （ 003 )

  • Sleeps 5
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

View all photos for Studio With Ocean Island View（ 303 ）

1 bedroom, desk, laptop workspace, blackout drapes

Studio With Ocean Island View（ 303 ）

  • Sleeps 5
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

View all photos for Family Room With River View ( Tower )

1 bedroom, desk, laptop workspace, blackout drapes

Family Room With River View ( Tower )

  • Sleeps 5
  • 1 Queen Bed, 1 Twin Futon and 2 Twin Beds

View all photos for Family Room With River View （ 3A ）

1 bedroom, desk, laptop workspace, blackout drapes

Family Room With River View （ 3A ）

  • Sleeps 5
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

View all photos for Family Room With Balcony ( 209 )

1 bedroom, desk, laptop workspace, blackout drapes

Family Room With Balcony ( 209 )

  • Sleeps 5
  • 2 Twin Beds, 1 Queen Bed and 1 Twin Futon

View all photos for Sea View Suite ( 703 )

1 bedroom, desk, laptop workspace, blackout drapes

Sea View Suite ( 703 )

  • Sleeps 5
  • 1 Twin Futon, 1 Queen Bed and 2 Twin Beds

View all photos for Studio Room With Sea View ( 612 )

1 bedroom, desk, laptop workspace, blackout drapes

Studio Room With Sea View ( 612 )

  • Sleeps 5
  • 2 Twin Beds, 1 Queen Bed and 1 Twin Futon

View all photos for Super King Bed Room With Sea View （ 611 ）

1 bedroom, desk, laptop workspace, blackout drapes

Super King Bed Room With Sea View （ 611 ）

  • Sleeps 5
  • 1 Twin Futon, 1 King Bed and 1 Queen Bed

View all photos for Studio Room With City View - Balcony ( 605 )

1 bedroom, desk, laptop workspace, blackout drapes

Studio Room With City View - Balcony ( 605 )

  • Sleeps 5
  • 2 Twin Beds, 1 Twin Futon and 1 Queen Bed

About the neighborhood

Malacca City

The Shore Hotel & Residences places you next to The Shore Shopping Gallery and a short stroll from other popular sights like Jonker Street Night Market. This 3-star hotel has 511 guestrooms and offers an indoor pool, free self parking, and a gym.

What's nearby

  • Jonker Street Night Market - 7 min walk - 0.4 miles
  • Dataran Pahlawan Melaka Megamall - 17 min walk - 0.9 miles
  • A Famosa - 17 min walk - 0.9 miles
  • Mahkota Medical Center - 3 min drive - 1.4 miles
  • Mahkota Parade Shopping Mall - 3 min drive - 2.1 miles

Getting around

  • KB17 Pulau Sebang/Tampin Station - 32 min drive
  • Malacca Intl. Airport (MKZ) - 15 min drive

Restaurants

  • ‪Lian Pang Kopitiam 联邦茶餐室 - ‬5 min walk
  • ‪Seoul Garden - ‬2 min walk
  • ‪Mama Seafood Restaurant - ‬6 min walk
  • ‪PAMPAS Sky Dining - ‬1 min walk
  • ‪Sambal & Style - ‬5 min walk

About this property

The Shore Hotel & Residences

Riverwalk hotel with a fitness center and a rooftop terrace
The Shore Hotel & Residences features an indoor pool, a children's pool, and a gym. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a rooftop terrace, free newspapers, and laundry facilities.
32-inch TVs come with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, coffee makers, and ironing boards are also available.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MYR 30 for adults and MYR 25 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 42 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay
  • Destination fee: MYR 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 30 for adults and MYR 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 7:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Shore Residences Apartment Melaka
Shore Residences Apartment
Shore Residences Melaka
Shore Residences Aparthotel Malacca
Shore Residences Aparthotel
Shore Residences Malacca
Shore Hotel Malacca
Shore Malacca
The Shore Hotel Residences
The Shore & Residences
The Shore Hotel Residences
The Shore Hotel & Residences Hotel
The Shore Hotel & Residences Malacca City
The Shore Hotel & Residences Hotel Malacca City

Frequently asked questions

Is a free cancellation option available at The Shore Hotel & Residences?

The Shore Hotel & Residences offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of The Shore Hotel & Residences?

This hotel is located in Malacca City, just steps from The Shore Oceanarium and The Shore Shopping Gallery, and within a short walk of Bukit China. You'll also find Jonker Street Night Market and Dataran Pahlawan Melaka Megamall within a short drive.

Will I be able to park at The Shore Hotel & Residences?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does The Shore Hotel & Residences include a casino on the premises?

No, The Shore Hotel & Residences doesn't have a casino.

Is there an indoor pool at The Shore Hotel & Residences?

Yes, this hotel has an indoor pool. Guests have pool access between 7 AM and 7:00 PM.

What will couples enjoy most about a stay at The Shore Hotel & Residences?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a restaurant, and proposal/romance packages.

Does The Shore Hotel & Residences have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Shore Hotel & Residences feature a restaurant that includes a breakfast menu?

Yes, The Shore Hotel & Residences serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Shore Hotel & Residences allow pets to stay for free?

No, pets and service animals aren't allowed at The Shore Hotel & Residences.

Does The Shore Hotel & Residences have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Shore Hotel & Residences?

The closest major airport to The Shore Hotel & Residences is Malacca Intl. Airport (MKZ), which is 5.6 mi away (15 minutes by car).

Are there rooms with balconies at The Shore Hotel & Residences?

Yes, every guestroom at The Shore Hotel & Residences comes with a balcony with some featuring garden or city views.

The Shore Hotel & Residences Reviews

Reviews

6.8
Rating 10 - Excellent. 65 out of 416 reviews
Rating 8 - Good. 144 out of 416 reviews
Rating 6 - Okay. 110 out of 416 reviews
Rating 4 - Poor. 48 out of 416 reviews
Rating 2 - Terrible. 49 out of 416 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

JOHN

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
A tired and weary building, in need of renovation, filthy in parts, air con noisy and rattles. The hotel joins with a similar attached hotel, and shares a dining room, so breakfast was busy, and average. Parts of the room were very aged, around floor/wall junction there was a lot of perished jointing materials. The lifts were slow and overworked, the balcony did not have any furniture.
Stayed 4 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness
No wifi service. It’s a families vacation hotel, crowded. Breakfast hv to wait because place small to accommodate big group. Lifts service very bad, 5 & more minute waiting. Breakfast menu the same
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Linda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late as we had a long drive. One member of staff on reception so was waiting a long time to check in. 1st room allocated had not been cleaned properly, safe did not work and was turned round completely ?? Patio doors did not lock and the air conditioning units for the hotel were right outside our door so it was extremely noisy. I asked to change rooms but the lady at the reception said that she had to send maintenance up to check what I had told her was true !!!!! I couldn’t believe it - this was about 8pm and we were tired and just wanted a functioning room so we could freshen up. The staff on reception were miserable and unhelpful throughout. We eventually moved up to a higher floor but again the safe did not work !! This room could have done with a good clean too. There were stains in the bedsheets. Won’t stay here again. Needs condemning. It seems to me that the residents in the hotel are second class to the people that live in the apartments.
Stayed 2 nights in Nov 2024

6/10 Okay

Sara

Disliked: Property conditions & facilities

Wedding Anniversary Getaway

Very run down establishment. Only 1 lot of shampoo and body wash provided for a couple over two nights. The air conditioner is noisy and only operates at 18’. There is no towel attendant for The Shore Hotel patrons ( share middle pool with Swisse Gardens who pay less for rooms and get towels) and vending machine was broken, so couldn’t get water or snacks. There was always issues with the elevators. Not much in the shopping complex. Loved the Roof Top Pasma Bar. Staff there were absolutely amazing.
Stayed 2 nights in Oct 2024

4/10 Poor

THUAN CHONG, TAIPING

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long waiting time for lift. A lot of time wasted just to wait lift. Wait time up to 30mins.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kavithaa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are dusty and dirty…. Especially the bathroom is smelly. Long wait for the lifts. Very poor quality.
Stayed 3 nights in May 2024

10/10 Excellent

Muhammad Izham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my first time trip to Hatyai. Definitely will stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Poh Syiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ming Long

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence didn't have WIFI but the place was good, clean and spacious overall. The toilets were clean too, although not perfect, is well maintained. Water pressure from the shower is so-so but can do the job. The only drawback is that the cupboards seems a little dusty, so we didn't put anything in. The aircon to the gym was also not working and equipment doesn't seem to be very well maintained. However, it should be ok for the price.
Stayed 4 nights in Feb 2024

4/10 Poor

Edward

Stayed 10 nights in Dec 2023

6/10 Okay

Khai Shin

Traveled with partner
Disliked: Amenities, property conditions & facilities
Lift not working. have to wait more than 30mins to go up and down.
Stayed 1 night in Nov 2023

10/10 Excellent

Amy Teo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please upgrade the lift.
Stayed 1 night in Oct 2023

6/10 Okay

Jenny

Traveled with group
Disliked: Property conditions & facilities

Disappointed

One of the room toilet was choked, water supplied is lousy and TV remotecontrol was not given. The corridor was dirty.
Stayed 1 night in Sep 2023

6/10 Okay

Norfaraein Binti

Traveled with family and small children
Disliked: Property conditions & facilities
I’ve booked apartment and studio suite. Both units are quite spacious but the conditions are not really good..wall paper in the apartment being tore, no unifi, airconds are not well functioning. As for the studio, the bed sheet got some stains and some parts are tore and housekeeping should be improved.
Stayed 1 night in Jul 2023

4/10 Poor

Mohamad Shafiq Ali

Stayed 3 nights in Jun 2023

4/10 Poor

Srinivas

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice Place, Not Customer Centric Trained Staff

I booked 2 Rooms, me and my friend. I happened to reach early and wanted to check-in both rooms and get the keys as my friend will arrive past midnight. The Staff refused to allow me to check-in on behalf of my friend, unless he sees the ID of the person; even though i booked the room under same booking. After exchange of unhappy and unpleasant conversations, finally we got the room and it late night and miserable experience of checking-in. I parked the car next to the hotel and to find that in the morning that it was premium paid parking and hotel did not update anything about parking while checking in. The room internet wasn't working. After few years of numerous visits and even booking this place for friends and groups, this experience leaves me no choice and i have no plans to book this hotel again. Overall, it makes my last visit to this place... Nice Place, Nice View, Not Customer Centric Trained Staff.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Poor condition. I have waited almost 20 mins for the lift during check-out hour
Stayed 1 night in Oct 2022

2/10 Terrible

Zaim Luqman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA - The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner - No Wifi! Come on man.. It’s 2022 already! - Extra towell need to pay rm10. Whatttt???? First time in my life!! - Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities??? - The parking is confusing - RM1.5k for two nights with this bad condition, not worth ghe price at all Long story short, NOT RECOMMENDED AT ALL
Stayed 2 nights in Oct 2022

4/10 Poor

Low

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Room dirty, bedsheets dirty, no wifi, lift need to wait long time.
Stayed 2 nights in Sep 2022

6/10 Okay

Stanley

Stayed 1 night in Aug 2022

4/10 Poor

Boon Siong

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
car park no convenience signage to hotel confusing lifts no sufficient, 4 lifts for 42 stories hotel room maintenance is bad on floor, toilet, furniture the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
Stayed 1 night in Jul 2022

8/10 Good

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Victor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay.

Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
Stayed 2 nights in Jun 2022

10/10 Excellent

Chee Kuun

Stayed 1 night in May 2022

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