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Petit Palace Arenal

3.0 star property
Hotel with a 24-hour front desk, steps from Joy Madrid

Choose dates to view prices

Photo gallery for Petit Palace Arenal

Front of property
Quadruple Room | Minibar, in-room safe, desk, blackout drapes
View from property
View from property
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Calle del Arenal, 16, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, San Miguel Market
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(34 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

9.2 out of 10
Wonderful
(21 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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Lobby lounge

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The price is $197
Jan 26 - Jan 27, 2026
Total with taxes and fees
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About the neighborhood

Madrid

Located in Madrid Centro, Petit Palace Arenal is next to popular attractions like Joy Madrid and Plaza de las Descalzas. This 68-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free use of bicycles, and concierge services.

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • San Miguel Market - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Cafetería El Corte Inglés - ‬2 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chocolateria 1902 - ‬1 min walk

About this property

Petit Palace Arenal

Hotel with a 24-hour front desk, steps from Joy Madrid
Petit Palace Arenal features free WiFi in public areas, free use of bicycles, and laundry facilities. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include minibars, laptop-compatible safes, and phones.
Recreational amenities at the hotel include complimentary bicycles.

Similar properties

Property entrance
Petit Palace Puerta del Sol
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,000 reviews
$126 nightly
The price is $139
Jan 6 - Jan 7, 2026
Total with taxes and fees
Petit Palace Puerta del Sol

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to specific hours during certain times of the year in accordance with national or local laws.
  • No rollaway or extra beds are available.

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Petit Palace Arenal?

Petit Palace Arenal provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to do around Petit Palace Arenal?

This hotel is situated in Madrid Centro, just steps from Plaza Mayor and Puerta del Sol, and within a short walk of Gran Via. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is parking available on site at Petit Palace Arenal?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 28 per day (discounts available).

Does Petit Palace Arenal have a casino on the premises?

No, Petit Palace Arenal doesn't have a casino.

Will I find an indoor pool at Petit Palace Arenal?

No, there is no indoor pool at this hotel.

Is Petit Palace Arenal good for couples?

Amenities that appeal to couples at this hotel include a minibar, a hydromassage showerhead, and free Internet access.

Are there hot tubs at Petit Palace Arenal?

No, there isn't a spa tub at this hotel.

Does Petit Palace Arenal have a restaurant with a breakfast menu?

Petit Palace Arenal offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Petit Palace Arenal allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Petit Palace Arenal for a fee of EUR 25 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Petit Palace Arenal?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Petit Palace Arenal?

The closest major airport to Petit Palace Arenal is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Petit Palace Arenal?

Yes, some guestrooms at Petit Palace Arenal offer a balcony and may feature courtyard views.

Petit Palace Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1005 reviews
Rating 8 - Good. 328 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

SANDEEP

Traveled with family
Property is just about okay. Nothing great. Rooms are really small for 2 . However the private bathroom is nice . Property has a breakfast facility in the basement. Really expensive for the facilities on offer. The biggest advantage - you are right in the heart of the city ie Sol. Lots of dining options nearby. Very Well connected stay option. All places of visit within walkable distance
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal y el desayuno
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of Madrid, could easily walk everywhere and the staff were really nice! Also a really good size room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kishore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and affordable
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesusa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the elevator. Only 1 , small an slow. The rest perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Victor

Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people knows how to treat people
Stayed 1 night in Jul 2025

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is in a great central location, in a pedestrian only street full of shops and restaurants. It is in an old building, totally renovated. The buffet breakfast is in a cave-like basement. Really cool! Great food!
Stayed 5 nights in Jun 2025

10/10 Excellent

Lazaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación,aunque es una continuación antigua se mantiene en muy buen estado ,staff excelete
Stayed 1 night in Jun 2025

6/10 Okay

Saray Saret

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent: friendly and educated staff, breakfast was superb at the loveliest place, location is spot on, cleanliness. Good: feels safe. Very bad: elevator did not work (a secondary maintenance elevator was enabled, we preferred the stairs). Shower got clogged and the room flooded. Air conditioner worked well, but vent leaked pretty bad. Overall: nice looking hotel, right at Madrid’s heart. A vintage building which was fascinating by itself, but must keep their facilities up to date.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great! I just wish the reception staff would have been a little more helpful when it came to figuring out the parking and driving rules in Barcelona. They live there and should inform the guests since the rules are a bit unusual.
Stayed 4 nights in Apr 2025

6/10 Okay

Annette

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is located on a pedestrian street which is a plus. However, the property is run down and has little to no amenities other than a good breakfast available for a price. There is only one elevator which makes getting to your floor difficult especially if carrying larger luggage. The rooms were clean. Hotel is not worth the price and should be downgraded to a two star rating.
Stayed 1 night in Jul 2025

6/10 Okay

Annelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Its a very conveniently located hotel, that is the best part. Breakfast is good. The room for three was spacious. The only thing is, I wish the AC was colder in the guest room especially when is 100 fahrenheit outside. The staff was super friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

KARINA

Liked: Cleanliness, staff & service
Excellent location in Madrid centro, walkable, close to Plaza del Sol and Plaza Mayor. Very clean and excellent customer service from staff. A couple of things that need attention and improvement. The noise, you can hear everything from your bedroom. Personnel vacuuming woke us up almost everyday and they clean early in the morning. Not great for people on holidays. The elevator clearly says that received unfavorable score in the last inspection. We left with the impression that an accident can happen anytime.
Stayed 4 nights in Jun 2025

4/10 Poor

Ashlee

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Stayed 1 night in Jun 2025

10/10 Excellent

Yenis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location amazing staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Mayra

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities
Excellent location. Room was adequate and breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Jens, Greenville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In Perfect Location

Double Room - 8/10. Clean. Good size. Faced courtyard, so nice and quiet. A/C didn’t seem to work, but was bearable without. Would be nightmare in hot summer months. Bathroom - 8/10. Clean. Good size. Great shower, but door seal no good, so bath mat got soaked every time. Bed - 10/10. Very comfy. WiFi - 10/10. Very good. No issues. Breakfast - 10/10. Great choice and great quality. Staff - 10/10. ALL the staff were helpful, polite and professional. Hotel - 8/10. Perfect location. As well as the above niggles, the room key cards never worked first time (even after getting them replaced). And guessing this is a pet-friendly hotel, which is ok unless you’re near a yappy dog. Would still recommend though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jinwoo

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was in city center 1 min walk from the famous Chocollateria San Gines. Staff was helpful and nice, the room was cleanef
Stayed 2 nights in Apr 2025

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