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Novotel Madrid Center

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Novotel Madrid Center

A modern bar area with a city view, orange seating, and a bar counter.
An outdoor seating area with modern furniture, a bar, and a staircase.
A modern hotel room with a large bed, a desk, a chair, a small table, a bookshelf, and a bathroom with a mirror and sink.
A modern lounge with a cityscape view, seating arrangements, and a bar area.
A poolside area with a person sitting by the pool, a white curtain, and a number '105' on the pool edge.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
O'donnell 53, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪3 min walk‬
  • Place, Calle de Alcalá
    ‪6 min walk‬
  • Place, El Retiro Park
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, desk, chair, TV, and artwork.

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a TV mounted on the wall.

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Terrace

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cityscape painting on the wall.

Executive Room, 1 Queen Bed, Terrace

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cityscape painting on the wall.

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(63 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room with Sofa

A hotel room with a bed, a sofa, a desk with a chair, a television, and a cityscape painting on the wall.

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(25 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with a large bed, a separate bathroom with a mirror and sink, a small desk, and a chair.

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with one Queen bed and two child beds

A hotel room with a large bed, a bedside table with a lamp, a small table with a bowl of fruit, and a teddy bear.

Standard Room with one Queen bed and two child beds

9.2 out of 10
Wonderful
(34 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed

Room

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Madrid

Located in Salamanca, Novotel Madrid Center is within a 5-minute walk of Movistar Arena and within 15 minutes of other popular attractions like El Retiro Park. This 4-star hotel has 790 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Madrid and also close to Puerta de Alcalá and National Prado Museum.

What's nearby

  • Movistar Arena - 3 min walk - 0.2 miles
  • Calle de Alcalá - 6 min walk - 0.4 miles
  • El Retiro Park - 8 min walk - 0.5 miles
  • Puerta de Alcalá - 19 min walk - 1.0 mile
  • National Prado Museum - 5 min drive - 1.3 miles

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • Eat Bar
  • ‪El Parador del JamĂłn - ‬1 min walk
  • ‪Frank And Furt - ‬6 min walk
  • ‪HorchaterĂ­a Alboraya - ‬5 min walk
  • ‪Arquibar Goya - ‬5 min walk

About this property

Novotel Madrid Center

Guests of Novotel Madrid Center enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 27 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 37-inch LED TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, free weekday newspapers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 27 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Is free cancellation available at Novotel Madrid Center?

Novotel Madrid Center provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Novotel Madrid Center?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on Nov 1, 2026 start from $219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Novotel Madrid Center?

This hotel is situated in Salamanca within a short 11-minute walk of El Retiro Park and also 3 minutes on foot from Movistar Arena. You'll also find Paseo de la Castellana and Puerta de Alcalá less than a mile away.

Is there parking available at Novotel Madrid Center?

Yes, covered parking is offered for EUR 27 per day. An electric car charging station is also available for guests.

Does Novotel Madrid Center have a casino?

No, Novotel Madrid Center doesn't have a casino.

Will I find an indoor pool at Novotel Madrid Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

What amenities will couples enjoy at Novotel Madrid Center?

Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a minibar.

Does Novotel Madrid Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Madrid Center have a restaurant that serves breakfast?

Yes, Novotel Madrid Center serves buffet breakfast for a surcharge each morning at Eat Bar.

Does Novotel Madrid Center allow pets to stay for free?

No, pets aren't allowed at Novotel Madrid Center.

Does Novotel Madrid Center have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Novotel Madrid Center?

The closest major airport to Novotel Madrid Center is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.2 mi away (15 minutes by car).

Are there rooms with balconies at Novotel Madrid Center?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

Does Novotel Madrid Center offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Novotel Madrid Center.

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 918 out of 1339 reviews
Rating 8 - Good. 303 out of 1339 reviews
Rating 6 - Okay. 76 out of 1339 reviews
Rating 4 - Poor. 24 out of 1339 reviews
Rating 2 - Terrible. 18 out of 1339 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Good family rooms Good restaurant and bar
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and nice location
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and the restaurant staff was helpful.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast buffet
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for the price !
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and place to stay for few nights!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good neighborhood, best lobby 24 hrs , great staff , we will back
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Good installation Very efficient staff Breakfast and Bar good service Rooms clean
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and very clean, helpful staff!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay here. The breakfast is very nice with lots of choices
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff always willing to help
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for our family
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleans facilities, friendly and accommodating staff. Breakfast was highlight- big spread and four types of fresh juices made right in front of you. Highly recommend this place
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, but the staff is awesome everyone make us feel as be at home. Highly recommend.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff hospitality. Quality food, and clean room.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, two metro lines in short walking distance.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! It was close to the metro (public transportation) stations, had good amenities, pleasant and attentive staff, very comfortable and clean. The breakfast was wonderful and dinner/restaurant/bar area was nice to have after a long day of exploring Madrid/other areas of Spain. I would Highly recommend!
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful hotel has everything you need for a weekend break . Beds comfortable and decent size bathroom . Location ok just a little out of the centre
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best breakfast, the room pretty clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and rooms well maintained. Helpful and attentive staff. Well located. Just an overall pleasure. Would definitely come back!
Stayed 3 nights in Jul 2026