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Canopy by Hilton Madrid Castellana

Property class: 4

Choose dates to view prices

Photo gallery for Canopy by Hilton Madrid Castellana

A rooftop pool area with lounge chairs and a large building in the background.
An outdoor seating area with red furniture and string lights.
A buffet with a variety of fruits and meats.
A modern lobby with red decor, comfortable seating, and a patterned floor.
A modern bar area with high stools, a patterned floor, and a red seating area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Bernabéu Stadium
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds

A modern hotel room with a large mirror, a sink, a bench with towels, two beds, a small table, and a window with curtains.

Room, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(13 reviews)
  • City view
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, a small table with a plant, and red chairs.

Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A modern bathroom with a white sink, a mirror with a built-in light, and a toilet paper holder.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a small table, and a red ottoman.

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Corner

A hotel room with a bed, desk, chair, and a wardrobe.

Premium Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, City View, Corner

A hotel room with a bed, desk, chair, and a wardrobe.

Premium Room, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a red armchair, a bench, a flat-screen TV, and a view of the cityscape through the window.

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, City View

A hotel room with two beds, a desk with a chair, a TV, and a wardrobe.

Family Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a dining area, a red sofa, and a view of the city.

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a desk with a chair, a TV, and a wardrobe.

Family Room, Multiple Beds

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible

A modern hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a walk-in closet with shelves and a mirror.

Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, red armchair, bedside table with lamp, and a framed picture on the wall.

Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Madrid

Located in Cuatro Caminos, Canopy by Hilton Madrid Castellana is adjacent to Paseo de la Castellana and within a 10-minute walk of other popular attractions like Bernabéu Stadium. This 313-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Azca Financial District - 1 min walk - 0.0 miles
  • Torre Picasso - 2 min walk - 0.1 miles
  • Bernabéu Stadium - 6 min walk - 0.4 miles
  • Plaza de Castilla - 2 min drive - 1.2 miles

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Köln - ‬8 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Circolo Popolare - ‬5 min walk
  • ‪Faborit - ‬2 min walk
  • ‪La Mar by Gastón Acurio - ‬5 min walk

About this property

Canopy by Hilton Madrid Castellana

At Canopy by Hilton Madrid Castellana, guests have access to a gym, free WiFi in public areas, and conference space. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a seasonal outdoor pool, and express check-in.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and bidets. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 38 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (138 inch wide door)
  • Handrails in stairways (47 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 25 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 38 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Canopy by Hilton Madrid Castellana?

Canopy by Hilton Madrid Castellana offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Canopy by Hilton Madrid Castellana?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Madrid Castellana on Nov 15, 2026 start from $207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Canopy by Hilton Madrid Castellana?

This hotel is situated in Cuatro Caminos within a 10-minute walk of Bernabéu Stadium and Paseo de la Castellana. You'll also find El Retiro Park and Gran Via within a short drive.

Will I be able to park at Canopy by Hilton Madrid Castellana?

Yes, there is wheelchair-accessible van parking available.

Does Canopy by Hilton Madrid Castellana have a casino on the premises?

No, Canopy by Hilton Madrid Castellana doesn't have a casino.

Will I find an indoor pool at Canopy by Hilton Madrid Castellana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 7:00 PM and the seasonal pool is normally open from April until September.

What amenities will couples enjoy at Canopy by Hilton Madrid Castellana?

Couples staying at this hotel will appreciate amenities like a minibar and free wired internet as well as a poolside bar.

Are there hot tubs at Canopy by Hilton Madrid Castellana?

No, this hotel doesn't have a spa tub.

Does Canopy by Hilton Madrid Castellana have a restaurant that serves breakfast?

Yes, Canopy by Hilton Madrid Castellana serves buffet breakfast for a surcharge each morning at Planta Z.

Will Canopy by Hilton Madrid Castellana allow pets to stay for free?

Although they can't stay for free, pets are welcome at Canopy by Hilton Madrid Castellana for a fee of EUR 40 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Canopy by Hilton Madrid Castellana?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Canopy by Hilton Madrid Castellana?

The closest major airport to Canopy by Hilton Madrid Castellana is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.2 mi away (19 minutes by car).

Can I book a room with a balcony at Canopy by Hilton Madrid Castellana?

No, you won't find guestrooms with balconies at Canopy by Hilton Madrid Castellana.

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 428 out of 614 reviews
Rating 8 - Good. 120 out of 614 reviews
Rating 6 - Okay. 37 out of 614 reviews
Rating 4 - Poor. 11 out of 614 reviews
Rating 2 - Terrible. 18 out of 614 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very convenient for shopping and really close to Bernabéu stadium . Restaurant and bar are a plus .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in the heart of Madrid. Also perfect for match days
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sylvia and Sebastian were so helpful honestly they helped with directions and any questions we had We had an amazing stay here I highly recommend this hotel to others
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and close to transit to get to downtown! Breakfast was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location out of the touristy area but close enough .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for attending Real Madrid match. Hotel was clean, beds were comfortable. Elevators are a tad slow but everything else during the stay was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best located hotels in Madrid where everything is at hand. I will return
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredibly accommodating and even helped me get a ticket to see Real Madrid playing the day I arrived.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and breakfast buffet was really good.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Check-in was lovely, the staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room 100% staff 100% friendly and nice.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, small rooms but good location
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. Staff are helpful and nice.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was very rude both in lobby and on the terrese/pool, very rude and bad extremely baf service, this was our vacation and it was a little ruined by personal, they seemed more interested in speaking with each other and seemed annoyed to help visitors , only good service was the bag guy, super nice and helpful!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located hotel, friendly staff, clean rooms, everything was wonderful!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION FOR A BUSINESS TRIP
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning didn’t work, light on the room didn’t turn off and elevators took over 10 minutes to arrive. Definitely want my money back
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
everything was great. the service, beautiful place and nice location
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff was friendly.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Real Madrid ground. Good transport links. Shopping and restaurants nearby Friendly helpful staff
Stayed 2 nights in Dec 2025