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Canopy by Hilton Madrid Castellana

4.0 star property

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Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, sun loungers
Lunch, dinner, brunch served; Spanish cuisine
Lobby
Reception
Daily buffet breakfast (EUR 25 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Bernabéu Stadium
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Family Guaranteed Connecting Room W/City View

Minibar, in-room safe, desk, iron/ironing board

Family Guaranteed Connecting Room W/City View

  • Sleeps 4

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4

View all photos for Room, 2 Queen Beds, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View

  • Sleeps 4

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • Sleeps 2

View all photos for Junior King Suite

Minibar, in-room safe, desk, iron/ironing board

Junior King Suite

  • Sleeps 3

View all photos for One-Bedroom King Suite

Minibar, in-room safe, desk, iron/ironing board

One-Bedroom King Suite

  • Sleeps 3

View all photos for One-Bedroom King Suite with City View

Minibar, in-room safe, desk, iron/ironing board

One-Bedroom King Suite with City View

  • Sleeps 3

View all photos for Premium Junior King Suite

Minibar, in-room safe, desk, iron/ironing board

Premium Junior King Suite

  • Sleeps 3

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

City view

Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.8 out of 10
Exceptional
(35 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Junior Premium, 1 King Bed

Suite Junior Premium, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Suite Junior Premium, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

Family Guaranteed Connecting Room

  • Sleeps 4

Family Guaranteed Connecting Room W/City View

  • Sleeps 4

Premium Corner King Room

  • Sleeps 2

View all photos for Premium Corner King Room With City View

Shower, eco-friendly toiletries, hair dryer, bidet

Premium Corner King Room With City View

  • Sleeps 2

Junior King Suite

  • Sleeps 3

One-Bedroom King Suite

  • Sleeps 3

One-Bedroom King Suite with City View

  • Sleeps 3

Premium Junior King Suite

  • Sleeps 3

King Room

  • Sleeps 2

King Room with City View

  • Sleeps 2

View all photos for Queen Room-Accessible

Minibar, in-room safe, desk, iron/ironing board

Queen Room-Accessible

  • Sleeps 2

View all photos for Room with Two Double Beds

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds

  • Sleeps 2

View all photos for Room with Two Double Beds with City View

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds with City View

  • Sleeps 3

View all photos for Family Connecting Rm W/Vw

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Rm W/Vw

  • Sleeps 4

View all photos for Family Connecting Room

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room

  • Sleeps 4

View all photos for King Room with City View

Minibar, in-room safe, desk, iron/ironing board

King Room with City View

  • Sleeps 2

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About the neighborhood

Madrid

Located in Tetuán within a short walk of Bernabéu Stadium, Canopy by Hilton Madrid Castellana is within a mile (2 km) of other popular sights such as Plaza de Castilla. This 313-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Azca Financial District - 1 min walk - 0.0 miles
  • Torre Picasso - 2 min walk - 0.1 miles
  • Bernabéu Stadium - 5 min walk - 0.3 miles
  • Plaza de Castilla - 3 min drive - 1.2 miles

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Circolo Popolare - ‬5 min walk
  • ‪Köln - ‬8 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Toppings & Salads - ‬2 min walk
  • ‪Escandalo - ‬1 min walk

About this property

Canopy by Hilton Madrid Castellana

At Canopy by Hilton Madrid Castellana, guests have access to a gym, free WiFi in public areas, and conference space. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a seasonal outdoor pool, and express check-in.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and bidets. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 27 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (138 inch wide door)
  • Handrails in stairways (47 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Canopy by Hilton Madrid Castellana?

Canopy by Hilton Madrid Castellana offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Canopy by Hilton Madrid Castellana?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Madrid Castellana on Apr 5, 2026 start from $173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Canopy by Hilton Madrid Castellana?

This hotel is situated in Tetuán, just steps from Paseo de la Castellana. You'll also find Bernabéu Stadium and Gran Via within a short drive.

Will I be able to park at Canopy by Hilton Madrid Castellana?

Yes, there is wheelchair-accessible van parking available.

Does Canopy by Hilton Madrid Castellana have a casino on the premises?

No, Canopy by Hilton Madrid Castellana doesn't have a casino.

Will I find an indoor pool at Canopy by Hilton Madrid Castellana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 7:00 PM and the seasonal pool is normally open from June until September.

What amenities will couples enjoy at Canopy by Hilton Madrid Castellana?

Couples staying at this hotel will appreciate amenities like a minibar and free wired internet as well as a poolside bar.

Are there hot tubs at Canopy by Hilton Madrid Castellana?

No, this hotel doesn't have a spa tub.

Does Canopy by Hilton Madrid Castellana have a restaurant that serves breakfast?

Yes, Canopy by Hilton Madrid Castellana serves buffet breakfast for a surcharge each morning at Planta Z.

Will Canopy by Hilton Madrid Castellana allow pets to stay for free?

Although they can't stay for free, pets are welcome at Canopy by Hilton Madrid Castellana for a fee of EUR 40 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Canopy by Hilton Madrid Castellana?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Canopy by Hilton Madrid Castellana?

The closest major airport to Canopy by Hilton Madrid Castellana is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.2 mi away (19 minutes by car).

Can I book a room with a balcony at Canopy by Hilton Madrid Castellana?

No, you won't find guestrooms with balconies at Canopy by Hilton Madrid Castellana.

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 504 reviews
Rating 8 - Good. 97 out of 504 reviews
Rating 6 - Okay. 28 out of 504 reviews
Rating 4 - Poor. 7 out of 504 reviews
Rating 2 - Terrible. 13 out of 504 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Hye Won

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 5 nights in Dec 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Real Madrid ground. Good transport links. Shopping and restaurants nearby Friendly helpful staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Yuri

Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Check-in was lovely, the staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Stayed 5 nights in Dec 2025

10/10 Excellent

Michellee Francesca

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

jorge L

Stayed 10 nights in Nov 2025

10/10 Excellent

Jose Gregorio

A
Stayed 1 night in Dec 2024

10/10 Excellent

Christie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a super friendly and helpful team. I LOVED the toiletries, woul have appreciated a bathrobe and fresh milk - really minor things though. Would stay again.
Stayed 1 night in Nov 2025

8/10 Good

Mohammad

Liked: Amenities
Staff was a bit not friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 4 nights in Nov 2025

8/10 Good

Marcos, The Woodlands

Business traveler
Liked: Cleanliness
Clean rooms
Stayed 2 nights in Oct 2025

2/10 Terrible

Freek

Business traveler
Disliked: Amenities
The staff did not find my booking in the system and took them 35 minutes to sort it out. Quite annoying as if I had booked directly this would not have happened
Stayed 2 nights in Nov 2025

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Andres

Stayed 2 nights in Oct 2025

10/10 Excellent

Juan, Panama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and breakfast buffet was really good.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION FOR A BUSINESS TRIP
Stayed 2 nights in Sep 2025

10/10 Excellent

KAREM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great for my one night stay
Stayed 1 night in Sep 2025

10/10 Excellent

Starr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located hotel, friendly staff, clean rooms, everything was wonderful!
Stayed 4 nights in Sep 2025

10/10 Excellent

Luis

Stayed 6 nights in Sep 2025

10/10 Excellent

Xiomara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, small rooms but good location
Stayed 7 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in all areas...
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The price is a little over the top since I stayed in a suit, because they don’t allow more than 3 people in a room, but for two nights it was worth it. The location was perfect and the breakfast was the best, and let’s not forget about the rooftop. The drinks at the bar were so good and the food too.
Stayed 2 nights in Aug 2025