2/10 Terrible
Colleen
Traveled with family
Apr 18, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Djorff Palace was one of the WORST experiences I've ever had. The website makes it look very nice but underneath the fairy tale Islamic castle appearance there is poison.
Arriving at night by boat, we found a dock in very poor condition, no lights, no railing and the dirt pathway leading up to the hotel was unlit..cell phone lights saved us.
Our bed, described as being a king was really a double and was rock hard (imagine sleeping on a yoga mat on concrete). My daughter and I were up all night in pain....she's much younger but still was miserable.
The lighting, or lack thereof, was disconcerting, especially at night...in the room and outside on the grounds.
Our Egyptian male friend was traveling around with us and showing us his country. He made a reservation at this hotel when I told him we had a room there. Shortly after this, the hotel cancelled his reservation because he was Egyptian and this British woman owner did not want "that" influence in her hotel!
After our first night we decided that we couldn't stay there...not only due to the bed but the Racist owner of this establishment.....absolutely unpalatable.
I went to the deck to check out and said we were leaving. We had a 3 night stay but couldn't do it. The owner knew who we were and lied to me and said all the rooms were booked which is why our friend couldn't stay.....with no apology about the bed either....her comment was "most people really like our hard beds!" DO NOT STAY HERE!
Colleen
Stayed 3 nights in Feb 2025
