I travel a lot and I STRONGLY recommend anyone traveling to Luxor to stay at this resort. I have nothing bad to say. Everything was wonderful, the staff, the amenities, the picturesque view of the Valley of the Kings, especially at night; the service we received; the pool and outdoor area; the spa--you name it. It was magnificent.
Utterly disorganized and disappointing. We paid for an extra day after our flight was changed from the night before to the morning after and communicated this with the hotel so we could check in upon arrival and not wait until 2pm. Nonetheless they somehow lost our pre-paid reservation because they printed it instead of having digital records at a 5-star Hilton. No welcome drink offered once they found our paperwork (as advertised) and they first put us in a double-double instead of the king we had booked (they offer specific choices and not ‘as available’ online, so this was indeed part of our reservation), but eventually ‘upgraded’ us to a king room. The halls and rooms were dirty appearing not to be vacuumed for some time and the food in their one open restaurant (Olives, after the breakfast buffet) was mediocre to unpleasant. That said the views of the Nile were unmatched and the Valley of the Kings was directly across from us and lit up at night. The staff after check-in were polite (although unhelpful and evasive they did so with a smile), the beds are comfortable, the showers work, and the security was top-notch. Overall, there are better, less expensive options available locally and we cannot subjectively recommend or refuse the Hilton Luxor.
Beautiful hotel right on the Nile River. I highly recommend it.
It was on the Nile , very quiet, excellent service. They had some renovation going on but not disruptive. Signage for services could be better.
Exceptional resort! The facility, friendliness, and professionalism of staff is unparalleled. Love the location and the view of the river Nile from the entire facility.
My wife and I were treated like royalty. Great job folks, we are so happy with our stay!
Long wait for check in, room had issues, told garden view got garbage view, not happy with check in at all
Overall stay was good. Great and beautiful location. The service in the restaurants on site were not good - they were understaffed and not able to be attentive.
We had an amazing one-night stay, and were sad we hadn’t extended our trip to enjoy the hotel longer. In Egypt, not all 5 Star hotels are created equal, but this hotel is definitely at the top. The facilities are clean and beautiful, with the pool facing the Nile. We even sat on the chairs along the river and stargazed at night—the views are unparalled. From the moment we checked in, the level of service was top notch. They gave us a welcome drink and surprised us with a room upgrade and a cake for my wife’s birthday. Everyone was so happy to help. I wish I remember the associate at the front desk who checked us in, but he was so nice and had the best smile. We can’t wait to come back to Luxor and stay at the Hilton again.
Beautiful hotel on the banks of the Nile with a phenomenal staff.
Quality and comfort is the same as any 5 star Hotel in the United States. I have no complaints.
Nice hotel in great condition and facilities, pool area on nile. A little out if of town center.
Loved everything in this hotel. Strongly recommended.
Excelent hotel, beautifull views, wonderfull staff restaurants and bar
Karnak is within 2 miles (3 km) of Hilton Luxor Resort & Spa while other popular attractions such as Luxor Temple are within 3 miles (5 km). This 236-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants.
Relish the Asian cuisine at Silk Road, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
All 236 air-conditioned accommodations feature sitting areas. 49-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Minibars, free bottled water, and laptop-compatible safes are also standard. Housekeeping is available on request.
Guests of Hilton Luxor Resort & Spa have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking, and an airport shuttle (available 24 hours) for EGP 240.00 per person one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
I travel a lot and I STRONGLY recommend anyone traveling to Luxor to stay at this resort. I have nothing bad to say. Everything was wonderful, the staff, the amenities, the picturesque view of the Valley of the Kings, especially at night; the service we received; the pool and outdoor area; the spa--you name it. It was magnificent.
Utterly disorganized and disappointing. We paid for an extra day after our flight was changed from the night before to the morning after and communicated this with the hotel so we could check in upon arrival and not wait until 2pm. Nonetheless they somehow lost our pre-paid reservation because they printed it instead of having digital records at a 5-star Hilton. No welcome drink offered once they found our paperwork (as advertised) and they first put us in a double-double instead of the king we had booked (they offer specific choices and not ‘as available’ online, so this was indeed part of our reservation), but eventually ‘upgraded’ us to a king room. The halls and rooms were dirty appearing not to be vacuumed for some time and the food in their one open restaurant (Olives, after the breakfast buffet) was mediocre to unpleasant. That said the views of the Nile were unmatched and the Valley of the Kings was directly across from us and lit up at night. The staff after check-in were polite (although unhelpful and evasive they did so with a smile), the beds are comfortable, the showers work, and the security was top-notch. Overall, there are better, less expensive options available locally and we cannot subjectively recommend or refuse the Hilton Luxor.
Dear Valued Guest, Wish you a great day from Hilton Luxor Resort & Spa, We are really sorry to know that you didn't enjoy you stay with us. appreciate receiving more details about your stay (Check-in Date, Check-out Date, and your room number) to make sure to do the needed investigation and take the proper actions. we hope that what happened will not prevent you to give us another chance to make it right with you and next time. Regards, Florian Gruhl General Manager
Dear Valued Guest, Thank you very much for having chosen to stay at the Hilton Luxor Resort & Spa and for taking the time to post your comments on Expedia website. I was delighted to know that you have enjoyed your stay with us and our staff efforts exceeded your expectations. We are really looking forward to seeing and welcoming you soon back again in Luxor. Kind regards, Florian Gruhl General Manager Hilton Luxor Resort & Spa
Beautiful hotel right on the Nile River. I highly recommend it.
Dear Valued Guest, Thank you very much for having chosen to stay at the Hilton Luxor Resort & Spa and for taking the time to post your comments on Expedia website. I was delighted to know that you have enjoyed your stay with us and our staff efforts exceeded your expectations. We are really looking forward to seeing and welcoming you soon back again in Luxor. Kind regards, Florian Gruhl General Manager Hilton Luxor Resort & Spa
Dear Valued Guest, Thank you very much for having chosen to stay at the Hilton Luxor Resort & Spa and for taking the time to post your comments on Orbitz website. I was delighted to know that you have enjoyed your stay with us and our staff efforts exceeded your expectations. We are really looking forward to seeing and welcoming you soon back again in Luxor. Kind regards, Florian Gruhl General Manager Hilton Luxor Resort & Spa
It was on the Nile , very quiet, excellent service. They had some renovation going on but not disruptive. Signage for services could be better.
Dear Valued Guest, Greetings from Hilton Luxor Resort & Spa Thank you very much for choosing to stay at Hilton Luxor Resort & Spa and for taking the time to write down your comments on Orbitz Site. We are happy to see that in general you were happy with our service, and please accept our apology for any inconvenience caused to you during your stay with us. We really are looking forward to seeing and welcoming you back again to your second home. Sincerely, Florian Gruhl General Manager
Exceptional resort! The facility, friendliness, and professionalism of staff is unparalleled. Love the location and the view of the river Nile from the entire facility.
Dear our valued guest, Greetings from Hilton Luxor Resort & Spa……… It is with great pleasure that we have read your comments regarding your recent stay with us at Hilton Luxor Resort & Spa. It is to our utmost pleasure to know that you have enjoyed your stay with us.
Dear Valued Guest, Thank you very much for your comments. I am so happy to read that you had an enjoyable holiday with your wife at our sunny resort and you will not hesitate to come back again. We hope to see you again soon at Hilton Luxor Resort & Spa. Kind regards, Florian Gruhl General Manager