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Walter au Lac

3.0 star property
Boardwalk/promenade hotel with free breakfast and a rooftop terrace

Choose dates to view prices

Photo gallery for Walter au Lac

Free daily full breakfast
Interior
Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View | 1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Piazza Rezzonico 7, Lugano, TI, 6900
  • LAC Lugano Arte e Cultura
    ‪5 min walk‬
  • Monte San Salvatore
  • Funicolare Monte Brè - Cassarate Station
    ‪2 min drive‬
  • Lugano (LUG-Agno)
    ‪6 min drive‬

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Room options

View all photos for Premium Room, Lake View

1 bedroom, premium bedding, down comforters, minibar

Premium Room, Lake View

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Double Room, Lake View

1 bedroom, premium bedding, down comforters, minibar

Basic Double Room, Lake View

8.4 out of 10
Very good
(13 reviews)
  • 193 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, Balcony, Lake View

1 bedroom, premium bedding, down comforters, minibar

Premium Room, Balcony, Lake View

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room, Lake View

1 bedroom, premium bedding, down comforters, minibar

Basic Single Room, Lake View

8.0 out of 10
Very good
(6 reviews)
  • 150 sq ft
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, Lake View

1 bedroom, premium bedding, down comforters, minibar

Single Room, Balcony, Lake View

9.6 out of 10
Exceptional
(5 reviews)
  • 150 sq ft
  • Lake view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Double Room, Balcony

1 bedroom, premium bedding, down comforters, minibar

Executive Double Room, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | 1 bedroom, premium bedding, down comforters, minibar

Apartment, 2 Bedrooms, Balcony

  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

1 bedroom, premium bedding, down comforters, minibar

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

8.0 out of 10
Very good
(3 reviews)
  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

About the neighborhood

Lugano

Located in Lugano City-Centre, Walter au Lac is within a 5-minute walk of LAC Lugano Arte e Cultura and within 15 minutes of other popular attractions like Villa Ciani. This 38-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Via Nassa - 1 min walk - 0.0 miles
  • LAC Lugano Arte e Cultura - 5 min walk - 0.3 miles
  • Palazzo dei Congressi - 8 min walk - 0.5 miles
  • Lake Lugano - 16 min walk - 0.9 miles
  • Funicolare Monte Brè - Cassarate Station - 2 min drive - 1.1 miles

Getting around

  • Lugano Funicular Station - 8 min walk
  • Lugano (QDL-Lugano Rail Station) - 9 min walk
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪Spaghetti Store - ‬1 min walk
  • ‪Ristorante-pizzeria Mary - ‬1 min walk
  • ‪Agua Lugano - ‬1 min walk
  • ‪Argentino - ‬3 min walk
  • ‪Ristorante Burger-King - ‬2 min walk

About this property

Walter au Lac

Boardwalk/promenade hotel with free breakfast and a rooftop terrace
At Walter au Lac, guests have access to a rooftop terrace, free WiFi in public areas, and a library. There's discounted offsite parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can enjoy LCD TVs and stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 28 per night); discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CHF 50.0 per night
  • Cribs/infant beds are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 28 per night (984 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Frequently asked questions

Is a free cancellation option available at Walter au Lac?

Walter au Lac provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Walter au Lac?

This hotel is situated in Lugano City-Centre, just steps from Via Nassa and Piazza della Riforma, and within a short walk of LAC Lugano Arte e Cultura. You'll also find Lake Lugano and Parco Ciani less than a mile away.

Is there parking available at Walter au Lac?

No, there isn't parking at the hotel but you'll find nearby parking for CHF 28 per night (discounts available).

Does Walter au Lac feature a casino?

No, Walter au Lac doesn't have a casino.

Is there an indoor pool at Walter au Lac?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Walter au Lac?

Amenities that appeal to couples at this lakeside hotel include a minibar and premium bedding in each guestroom with some featuring lake views.

Does Walter au Lac have a hot tub?

No, this hotel doesn't have a spa tub.

Does Walter au Lac feature a restaurant that includes a breakfast menu?

Walter au Lac offers free full breakfasts each morning though there is no restaurant.

Does Walter au Lac allow pets to stay free of charge?

No, pets and service animals aren't allowed at Walter au Lac.

Does Walter au Lac have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Walter au Lac?

The closest major airport to Walter au Lac is Lugano (LUG-Agno), which is 3.8 mi away (16 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 28.3 mi away.

Are there rooms with balconies at Walter au Lac?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy lake views.

Walter au Lac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 631 reviews
Rating 8 - Good. 208 out of 631 reviews
Rating 6 - Okay. 48 out of 631 reviews
Rating 4 - Poor. 11 out of 631 reviews
Rating 2 - Terrible. 8 out of 631 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quirkiness of this old building is fantastic and although it was a very small room it served its purpose. The only reason for just four stars is the AC will not go lower than 22 Celsius which is not suitable for sleeping. Luckily you can open a window but then you have noise and smoking scent from outside. My room had neighboring balconies very close to the window (which could not be locked in a non-entry position).
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

jennifer, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Joe

Stayed 1 night in Sep 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world elegance

This hotel was a one night stay for us between Switzerland and Lake Como after a day on the panoramic train. What a treat!!
Stayed 1 night in Sep 2024

10/10 Excellent

Mahir

Disliked: Property conditions & facilities
Good hotel on the lake
Stayed 1 night in Dec 2024

10/10 Excellent

Patrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location for our family. The boat that the transport around the lake was in front of hotel. Winter market and restaurants close by and varied. The hotel itself and our room was well designed for our family vacation. The hotel breakfast was great. I suggest that you stay at this hotel on your holiday. Thank you Walter au Lac
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of water out our deck! Wish we could’ve stayed longer! We loved Lugano and this hotel-very walkable to restaurants.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, excellent location with easy access to shopping, restaurants, and transit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

USMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The front Desk is very very helpful !

Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel but the only thing I didn’t like was no valet parking and the lots were not nearby
Stayed 1 night in Nov 2024

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, think of getting taxi from train station when you arrive
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, great walkable location, wonderful views. Grab this if u can!
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Not so Premium

Premium room with Balcony. Great location and views, but that’s about all. Nice enough B&B (not really a hotel). £250 per night would be £80 if not for view. 2 sleepless nights due to basic bedding…. slatted bed frame with a 10cm mattress which was harder than the floor. Style but no substance sadly. Other than a coffee machine in room, I could see no Premium additions?
Stayed 2 nights in Oct 2024

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, not far from train station and within main Lugano attractions. Historic hotel, size of rooms convenient and high ceilings, great views of Lake Lugano. Generally clean room apart from cobweb/dust on ceiling light - not entirely soundproofed: can hear bathrooms from rooms next door and sounds from kitchen via air vents in bathroom. Good breakfast selection - no restaurant onsite but within area offering many options for meals. Helpful and friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Daehong

Disliked: Cleanliness, amenities, property conditions & facilities
Condition of this hotel is terrible. Don’t stay there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mingqi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got lake view room and the view is beautiful. lots of restaurants nearby. Boat dock is just cross the street. Shopping area and cable list to train station is also very close. Room is clean and in good size.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location with even greater views from the room. Very friendly staff, room is clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Valeriya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, family run hotel that really understands customer service. Everything was perfect: the hotel is very charming, the location is amazing, the rooms are clean, airy, comfy, the breakfast is varied, delicious, the staff (concierges Laura, Elizabetta) is nice, polite, and accomodating. We had a great stay at Walter Au Lac and would recommend it to other travelers, Lugano guests! 😊
Stayed 2 nights in Sep 2024

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great view
Stayed 3 nights in Sep 2024

8/10 Good

Paul, Dover

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was ok, eggs were always luke warm at best. The bed was okay, pillow’s were not good. Woke up each morning with a crick in my neck. Public transportation was excellent and the hotel will give you a pass for the day if you want.
Stayed 2 nights in Sep 2024

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