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B5 Boutique Hotel Lugano

3.5 star property

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Photo gallery for B5 Boutique Hotel Lugano

Daily buffet breakfast for a fee
Junior Double Room | Premium bedding, in-room safe, individually decorated
A modern kitchen with a central island, bar stools, and a large abstract painting on the wall.
Junior Double Room | Premium bedding, in-room safe, individually decorated
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
Via Francesco Borromini 5, Lugano, TI, 6900
  • Place, Via Nassa
    ‪8 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪11 min walk‬
  • Place, Parco Ciani
    ‪12 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪9 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room | Premium bedding, in-room safe, individually decorated

Junior Double Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a nightstand, a lamp, and a wall with a painting.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, City View

Standard Double Room, City View | Premium bedding, in-room safe, individually decorated

Standard Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Premium bedding, in-room safe, individually decorated

Comfort Double Room, City View

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Lugano

Located in Besso within a short walk of Parco Ciani, B5 Boutique Hotel Lugano is within a mile (2 km) of other popular sights such as LAC Lugano Arte e Cultura. This 20-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area. It's connected to the convention center in central Lugano and also close to Funicolare Monte Brè - Cassarate Station and Lake Lugano.

What's nearby

  • Via Nassa - 8 min walk - 0.4 miles
  • Piazza della Riforma - 8 min walk - 0.5 miles
  • LAC Lugano Arte e Cultura - 11 min walk - 0.6 miles
  • Parco Ciani - 12 min walk - 0.6 miles
  • Lake Lugano - 6 min drive - 3.5 miles

Getting around

  • Lugano Station - 4 min walk
  • Lugano Funicular Station - 4 min walk
  • Lugano (LUG-Agno) - 13 min drive

Restaurants

  • ‪Anacapri - ‬5 min walk
  • ‪Casa Libanese - ‬1 min walk
  • ‪Grand Café Al Porto - ‬9 min walk
  • ‪Ristorante Pizzeria Gardenia - ‬9 min walk
  • ‪Mary Pizzeria - ‬11 min walk

About this property

B5 Boutique Hotel Lugano

Guests of B5 Boutique Hotel Lugano enjoy access to free WiFi in public areas, coffee in a common area, and refrigerator in a common area. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby. Additional amenities include local meal delivery service, a picnic area, and a water dispenser.
Guests can expect free WiFi and 50-inch flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include laptop-compatible safes, desks, and local meal delivery service.

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Exterior
Walter au Lac
Lugano City-Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 750 reviews
$268 nightly
The price is $289
Jul 30 - Jul 31
Total with taxes and fees
Walter au Lac

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; CHF 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (45 inch wide door)
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Renovated entire property - May 2024
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This property doesn't allow children 14 and younger (only guests older than 14 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Albergo Stella Hotel Lugano
Albergo Stella Hotel
Albergo Stella Lugano
Albergo Stella
Albergo Stella
Hotel Stella Lugano
B5 Boutique Hotel Lugano Hotel
B5 Boutique Hotel Lugano Lugano
Hotel Stella Lugano Cosy Charming
B5 Boutique Hotel Lugano Hotel Lugano

Frequently asked questions

Is a free cancellation option available at B5 Boutique Hotel Lugano?

B5 Boutique Hotel Lugano offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at B5 Boutique Hotel Lugano?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at B5 Boutique Hotel Lugano on Jul 24, 2026 start from $225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of B5 Boutique Hotel Lugano?

This hotel is situated in Besso within a short 10-minute walk of Piazza della Riforma and also 11 minutes on foot from Via Nassa. You'll also find Parco Ciani and MASILugano Museum of Art of Italian Switzerland less than a mile away.

Is parking available on site at B5 Boutique Hotel Lugano?

No, this hotel doesn't offer parking.

Does B5 Boutique Hotel Lugano have a casino at the property?

No, B5 Boutique Hotel Lugano doesn't have a casino.

Is there an indoor pool at B5 Boutique Hotel Lugano?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at B5 Boutique Hotel Lugano?

Couples staying at this hotel will appreciate amenities like premium bedding and meal delivery service as well as a bar/lounge.

Are there hot tubs at B5 Boutique Hotel Lugano?

No, there isn't a spa tub at this hotel.

Does B5 Boutique Hotel Lugano have a restaurant that serves breakfast?

B5 Boutique Hotel Lugano offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does B5 Boutique Hotel Lugano allow pets to stay free of charge?

No, pets and service animals aren't allowed at B5 Boutique Hotel Lugano.

Are there connecting rooms at B5 Boutique Hotel Lugano?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from B5 Boutique Hotel Lugano?

The closest major airport to B5 Boutique Hotel Lugano is Lugano (LUG-Agno), which is 3.2 mi away (13 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 28.4 mi away.

Are there rooms with balconies that I can book at B5 Boutique Hotel Lugano?

No, you won't find guestrooms with balconies at B5 Boutique Hotel Lugano.

B5 Boutique Hotel Lugano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 222 reviews
Rating 8 - Good. 95 out of 222 reviews
Rating 6 - Okay. 15 out of 222 reviews
Rating 4 - Poor. 8 out of 222 reviews
Rating 2 - Terrible. 1 out of 222 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location, is nicely 'different and quirky' and is comfortable and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was very modern and very nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel itself. Easily accessible to train station also bus transportation.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Reasons to stay here: Close to train station & funicular that lowers you to old town & lake. Clean property & rooms Friendly, attentive staff Unique aesthetic & decor Adequate breakfast selection Quiet hotel
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an amazing place
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Arica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a quick trip

Very nice place and very easy to access!! Easy to access the train which was very nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

KATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room Water service was helpful. Staff were showing high quality hospitality
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Will definitely return.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Kenzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was a bit confusing, but once I got it working, it was amazing!! Haha best shower I’ve had.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is conveniently located near the train station as well as the funicular to go to the lake promenade. They are between 5 to 10 minutes walk from the hotel respectively. Daniel was very prompt in responding with whatever we need figured out in the room besides being nice and helpful. Thank you, Daniel; you made our stay wonderful!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conpletely renovated, very modern interieur. The short walk from the trainstation (5 min) was very conveniant for us arriving with the train with lugguage. The city centre was easy to reach taking the funicular from the train station. The hosts were very pleasant and helpful. The free water (also sparling) was absolutely great. Great customer service, we would always go there again when going to Lugano!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

jasmine

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was fine and very modern . There was no one at the front desk to answer questions I have a major complaint. During our stay, there was a breakfast buffet arranged in the lobby. There was no price on it. And there was no one at the desk for us to confirm whether breakfast was included or not. I assumed that this was for the guest and and I took the breakfast. My husband who was staying with me also got coffee for one or two days. Again, no one told us that breakfast was not included in our service and they did not tell us the actual price of the breakfast. Afterwards, I have been charged $199 for taking breakfast at the hotel for four days. This is unacceptable if I had known that the breakfast was expensive I would not have had anything. They were cheaper pay places to get coffee and a croissant outside the hotel.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, amenities
Spezielles Ambiente, sehr zuvorkommendes Personal, sehr vielseitiges Frühstück; rundum Wohlfühlpaket.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Arwed

Liked: Cleanliness, staff & service, amenities
Sauberes Zimmer, sehr gutes Frühstück und direkt beim Bahnhof. Die Ticino Card wird nach online checkin per whatsapp zugestellt was enorm hilfreich war. Checkin ohne Personal
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zentral, sehr nette Eigentümer und Personal, stylische Zimmer, gute Betten, alles tipp topp !
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Praktische Lage, stilvolle Zimmer und super Service. Wir hatten ein Problem mit der Heizung im Zimmer, was sofort gelöst wurde. Das Hotel ist währschaft und kreativ saniert. Kommen wieder.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut gelegen in der Nähe des Bahnhofs, für ein 2-Sterne Hotel sehr guter Service. Frühstück draussrn im Garten.
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

OK, aber trotzdem enttäuscht

Aufgrund der Lage zum Bahnhof und dem Preisangebot habe ich dieses Hotel gebucht. Bei der Ankunft war alles sehr freundlich und der Empfang war sehr angenehm. Das Zimmer ist kleiner als erwartet und auch schon älter. Jedoch mehrheitlich sauber und das grosse Bett aufwertend. Das Bad ebenfalls älter, aber bis auf geringen Wasserdruck auch ohne weitere Beanstandungen. Was mich aber dann sehr störte, waren die Belagserneuerungen, welche bis um 03.30 Uhr dauerten und von meinem Zimmer aus in 50m Distanz stattfanden. Zuerst den alten Belag rausgefräst (ab 21.00 Uhr) und dann mit Maschinen ab Mitternacht eingebaut. Die Hotelleitung kann hier nichts dafür, aber einen Hinweis oder eine Preisreduktion wären sicher wünschenswert gewesen. Das Frühstück war corona konform bereits auf einem Tablett pro Zimmer bereit und reichte aus.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé. Belle chambre avec balcon.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Marcel

Liked: Staff & service, property conditions & facilities, room comfort
Sehr netter Empfang, schönes, sauberes Zimmer. Gutes Frühstück.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Les personnes étaient très accueillantes et aidantes : arrivée avant le Check-in et nous avons eu directement accès à la chambre; et avant le départ, ils nous ont laissé une clef de la porte d’entrée pour aller rechercher nos bagages. Une terrasse superbe, à 2 pas de la gare : top !
Stayed 1 night in May 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Sehr hilfsbereites nettes freundliches Personal. Haben uns wertvolle Ausflugtipps gegeben, merci Leider war das Zimmer im UG/ EG nicht optimal, = nur ein Fenster mit Aussicht auf Kellerwand. Kein Kühlschrank im Zimmer. Dieses Zimmer Nr4 kann ich nicht weiterempfehlen
Stayed 4 nights in May 2021
Verified

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Enttäuschendes Zimmer in kleinem Hotel

Gleich hinter dem Bahnhof Lugano befindet sich das kleine Hotel Stella. Wir hatten das Pech ein Zimmer im Erdgeschoss zugewiesen zu bekommen, Fenster auf die Strasse, unattraktive Einrichtung. Die Lüftungen der Plastikmodulbäder vermutlich aus den 80er Jahren waren so laut, dass die Benutzung des Badzimmers durch unserer Zimmernachbarn uns am Abend und noch bis morgens um 2 Uhr so laut vorkamen wie Staubsauger. Service ansonsten nett, Frühstück ok, Kaffee gut, schönes Gärtchen.
Stayed 2 nights in May 2021
Verified

8/10 Good

HAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel vicino al centro e stazione. Cortese e perfetta l accoglienza. Stanza pulita , forse un po' piccola . Molte scale.
Stayed 1 night in Feb 2021