Hyatt Ziva Los Cabos- All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
Property video
4 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas
40-inch LCD TV with satellite channels, TV, iPod dock
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405
  • Place, Plaza Mega Comercial Mexicana
    ‪5 min walk‬
  • Place, San Jose's Estuary and Bird Sanctuary
    ‪5 min walk‬
  • Place, Costa Azul Beach
    ‪16 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Ocean View Master King

9.2 out of 10
Wonderful
(52 reviews)
  • Ocean view
  • 569 sq ft
  • Sleeps 4
  • 1 King Bed

Ocean View Master Double

8.8 out of 10
Excellent
(64 reviews)
  • Ocean view
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Ocean View One Bedroom Master Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

Resort View Master King

9.0 out of 10
Wonderful
(31 reviews)
  • Resort view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

Resort View Master Double

8.6 out of 10
Excellent
(51 reviews)
  • Resort view
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Deluxe Ocean Front Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

Club Ocean Front One Bedroom Master Suite

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 1174 sq ft
  • Sleeps 4
  • 1 King Bed

Club Deluxe Ocean Front One Bedroom Suite

7.4 out of 10
Good
(8 reviews)
  • Ocean view
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Swim Up Master King

9.4 out of 10
Exceptional
(26 reviews)
  • 747 sq ft
  • Sleeps 3
  • 1 King Bed

Club Swim Up Master Double

8.8 out of 10
Excellent
(17 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Two Bedroom Grand Master Suite

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 2336 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Club One Bedroom Master Suite

  • Resort view
  • 1139 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite

  • Sleeps 3

Deluxe Room, Resort View (Double)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, Ocean View (Master Club One Bedroom)

  • Ocean view
  • 1270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, Ocean View (Master Club One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Ocean View (Double)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room (Ocean Front Double)

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed (Ocean Front)

  • Resort view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Master Ocean Front)

  • Resort view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Front)

  • Resort view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Ocean view
  • 2110 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Ziva Suite Non smoking

  • Sleeps 3

Master King Room Non smoking

  • Sleeps 3

Master Two Double Room with Pool View Non smoking

  • Sleeps 4

Master Two Double Room Non smoking

  • Sleeps 4

Club King Room with Ocean VIew Non smoking

  • Sleeps 2

Ocean View Master King

  • Sleeps 3

Club Oceanfront King

  • Sleeps 2

Club Ocean Front Two Double Room Non smoking

  • Sleeps 3

Club Master Two Double Room with Sea View Non smoking

  • Sleeps 4

Swim Up Master King Room Non smoking

  • Sleeps 3

Swim Up Master Two Double Room Non smoking

  • Sleeps 4

Club One Bedroom Master Suite

  • Sleeps 3

Club Ocean View One Bedroom Master Suite

  • Sleeps 3

Club Ocean Front One Bedroom Master Suite

  • Sleeps 3

Two Bedroom Master Suite with Sea View Non smoking

  • Sleeps 6

Ocean Front Two Bedroom Grand Master Suite B Non smoking

  • Sleeps 6

Club Swim Up Master King

  • Sleeps 3

Master Double Room

  • Sleeps 4

Resort View Master King

  • Sleeps 3

Ocean View Master Double

  • Sleeps 4

Deluxe Ocean Front Master King

  • Sleeps 2

Deluxe Double Room With Ocean View

  • Sleeps 4

Deluxe King Room-Oceanfront

  • Sleeps 3

Ocean Front Double Room

  • Sleeps 3

Deluxe Double Room With Resort View

  • Sleeps 4

Deluxe King Room With Ocean View

  • Sleeps 3

Club Deluxe Ocean View One Bedroom Master Suite

  • Sleeps 4

Deluxe King Room With Resort View

  • Sleeps 4

Club Premium Ocean View One Bedroom Master Suite

  • Sleeps 3

Oceanfront King Room

  • Sleeps 2

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About the neighborhood

San José del Cabo

Located in Zona Hotelera within a short walk of Costa Azul Beach, Hyatt Ziva Los Cabos- All Inclusive is within a few miles (5 km) of other popular sights such as Puerto Los Cabos. This 591-room, 4.5-star property has 4 outdoor pools along with a full-service spa and a free water park. It's connected to the convention center in central San José del Cabo and also close to Palmilla Beach.

What's nearby

  • Plaza Mega Comercial Mexicana - 5 min walk - 0.3 miles
  • San Jose's Estuary and Bird Sanctuary - 5 min walk - 0.3 miles
  • Punta Sur Golf Course - 10 min walk - 0.6 miles
  • Playa Hotelera - 12 min walk - 0.7 miles
  • Costa Azul Beach - 16 min walk - 0.9 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Cortez Restaurant - ‬3 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Zafiro - ‬4 min walk
  • ‪Coffee House - ‬1 min walk
  • ‪La Hacienda - ‬3 min walk

About this property

Hyatt Ziva Los Cabos- All Inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Los Cabos- All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 250 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include karaoke, a gym, and 4 hot tubs.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, iPod docks, and coffee makers.
4 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bon Vivant
  • Dozo
  • Farina & Olio
  • Hacienda Baja Grill
  • La Plaza Buffet

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Karaoke
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Computer station
  • Conference center (35,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
Hyatt Ziva Los Cabos is currently undergoing renovations.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.70 per accommodation, per night, up to 28 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 250 per vehicle (roundtrip, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Frequently asked questions

Can I book all-inclusive rate plans at Hyatt Ziva Los Cabos- All Inclusive?

Hyatt Ziva Los Cabos- All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hyatt Ziva Los Cabos- All Inclusive?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Hyatt Ziva Los Cabos- All Inclusive on Feb 17, 2026 start from $493.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hyatt Ziva Los Cabos- All Inclusive?

Hyatt Ziva Los Cabos- All Inclusive offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to Hyatt Ziva Los Cabos- All Inclusive?

This property is situated in Zona Hotelera within a short 14-minute walk of Costa Azul Beach and also 11 minutes on foot from Playa Hotelera. You'll also find San Jose del Cabo Art District and Puerto Los Cabos within a short drive.

Will I be able to park at Hyatt Ziva Los Cabos- All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Hyatt Ziva Los Cabos- All Inclusive?

Zen Spa is the property's spa and services include prenatal massages, sports massages, reflexology, and aromatherapy.

Does Hyatt Ziva Los Cabos- All Inclusive include a casino?

No, Hyatt Ziva Los Cabos- All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Ziva Los Cabos- All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and 4 hot tubs. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Hyatt Ziva Los Cabos- All Inclusive?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as 4 outdoor pools and a poolside bar.

Does Hyatt Ziva Los Cabos- All Inclusive have a hot tub?

Yes, guests can enjoy 4 spa tubs at this all-inclusive property.

Does Hyatt Ziva Los Cabos- All Inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Los Cabos- All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Hyatt Ziva Los Cabos- All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hyatt Ziva Los Cabos- All Inclusive though service animals are welcome.

Does Hyatt Ziva Los Cabos- All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Hyatt Ziva Los Cabos- All Inclusive?

The closest major airport to Hyatt Ziva Los Cabos- All Inclusive is Los Cabos Intl. Airport (SJD), which is 12.5 mi away (17 minutes by car).

Can I book a room with a balcony at Hyatt Ziva Los Cabos- All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Does Hyatt Ziva Los Cabos- All Inclusive have a wedding venue?

Take advantage of the wedding venue at Hyatt Ziva Los Cabos- All Inclusive if you plan to say "I do" during your trip.

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1881 out of 2774 reviews
Rating 8 - Good. 486 out of 2774 reviews
Rating 6 - Okay. 202 out of 2774 reviews
Rating 4 - Poor. 93 out of 2774 reviews
Rating 2 - Terrible. 112 out of 2774 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 4 nights in Nov 2025

8/10 Good

Wojciech Ferdynand

Stayed 7 nights in Dec 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, amenities
Staff was great, loved all the events the events they did for the kids along with the family's
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Stayed 3 nights in Nov 2025

10/10 Excellent

Kazoua

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience. From the beginning to the very end, the staff was very informative and courteous. Room was very spacious for us four and the ocean view from our private balcony was spectacular! Alberto, our bellman was outstanding. He made us laugh and feel comfortable from the beginning of arrival to the very end of our stay. I did get food poisoning the last day which was terrible because everything was going great so far! We also did have to request room cleaning a few times throughout our stay due to incomplete restocking of things like toilet paper and hand towels. Those were minor issues we had. It overall, we loved it here. The pictures online match exactly what the resort looks like so we appreciated that too. Some places do that nowadays, unfortunately. We will definitely recommend this place to others and would come back to Hyatt Ziva!
Stayed 3 nights in Oct 2025

4/10 Poor

MIN XING

Disliked: Cleanliness
My husband and I got food poisoning from one of the restaurants in this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shaheed

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay. Stuffs are amazing and foods had many varieties. I am definitely live to come back here again…
Stayed 5 nights in Nov 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, excellent service, clean resort with people who think of every detail. Also a great location to either relax or go on an excursion
Stayed 5 nights in Nov 2025

10/10 Excellent

Marcus

Awesome experience!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lydia

Stayed 1 night in Oct 2025

6/10 Okay

Michael, Highland Village

Traveled with family
Liked: Cleanliness
First time ever we had a bell man point our way to our room from the lobby after our private check in. Thought that was very weird. Hotel is nice. Room was good other than the fact we were on the 6th floor and the elevator couldnt have been farther away due to the blocked off access right by our room. Heard workers from midnight on out in the hallway.
Stayed 4 nights in Nov 2025

10/10 Excellent

luis sirahuen

Stayed 3 nights in Nov 2025

10/10 Excellent

Iva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond friendly. Everyone was so nice, it was very welcoming.
Stayed 5 nights in Oct 2025

10/10 Excellent

allen

Stayed 6 nights in Oct 2025

10/10 Excellent

Angela

Stayed 4 nights in Nov 2025

10/10 Excellent

Danny

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Very friendly staff, the room was nice and clean with a beautiful view of the ocean. The restaurants and buffet were just great! Only thing i wished they had was a gift shop within the resort.
Stayed 3 nights in Oct 2025

2/10 Terrible

Krystelle Boulanger

Stayed 4 nights in Oct 2025

10/10 Excellent

Donald Kenneth Caruso

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience at the Hyatt ziva the room was clean the staff was excellent and always went out of there way to help you
Stayed 4 nights in Oct 2025

10/10 Excellent

Julie, Gretna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and well maintained resort. Good amount of activities and the customer service was great. Enjoyed the water exercise classes also.
Stayed 1 night in Oct 2025

10/10 Excellent

Wanda, Ventura

Stayed 3 nights in Nov 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went there for 5 days, and stayed at another resort at diamante area. Definitely would go back to ziva, good resort and food options, bigger pools, and good renovated rooms
Stayed 5 nights in Oct 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly, Friendly staff, beautiful amenities, entertainment for kids and adults! The food ranged from great to okay- depending on where we ate.
Stayed 5 nights in Oct 2025

10/10 Excellent

Harish

Yes
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2nd time at this location. Excellent service!!! Would most definitely go back again. Bartenders Alfredo & Antonio “el jimador” were absolutely wonderful. Met them first year there.
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly. Very clean. The pools are perfect.
Stayed 5 nights in Oct 2025