Hyatt Ziva Los Cabos- All Inclusive

4.5 star property
Luxury property with 8 restaurants connected to the convention center in San José del Cabo
VIP Access

Choose dates to view prices

Photo gallery for Hyatt Ziva Los Cabos- All Inclusive

Aerial view
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
Balcony view
40-inch LCD TV with satellite channels, TV, iPod dock
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Paseo del Malecón l-5 D, San José del Cabo, BCS, 23405
  • Place, Costa Azul Beach
    ‪16 min walk‬
  • Place, Palmilla Beach
    ‪4 min drive‬
  • Place, Puerto Los Cabos
    ‪14 min drive‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Ocean View Master King

9.2 out of 10
Wonderful
(52 reviews)
  • 569 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Master Double

8.8 out of 10
Excellent
(64 reviews)
  • 569 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Ocean View One Bedroom Master Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 1130 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Resort View Master King

9.0 out of 10
Wonderful
(31 reviews)
  • 581 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Master Double

8.6 out of 10
Excellent
(51 reviews)
  • 569 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Club Deluxe Ocean Front Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 689 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Ocean Front One Bedroom Master Suite

7.2 out of 10
Good
(5 reviews)
  • 1174 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Deluxe Ocean Front One Bedroom Suite

7.4 out of 10
Good
(8 reviews)
  • 818 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Club Swim Up Master King

9.2 out of 10
Wonderful
(25 reviews)
  • 747 sq ft
  • Sleeps 3
  • 1 King Bed

Club Swim Up Master Double

8.8 out of 10
Excellent
(17 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Two Bedroom Grand Master Suite

8.0 out of 10
Very good
(2 reviews)
  • 2336 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Club One Bedroom Master Suite

  • 1139 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Resort View (Double)

  • 624 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 635 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, Ocean View (Master Club One Bedroom)

  • 1270 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, Ocean View (Master Club One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Ocean View (Double)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room (Ocean Front Double)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed (Ocean Front)

  • 344 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Master Ocean Front)

  • 829 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Front)

  • 517 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • 2110 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

San José del Cabo

Located in Zona Hotelera within a short walk of Costa Azul Beach, Hyatt Ziva Los Cabos- All Inclusive is within a few miles (5 km) of other popular sights such as Puerto Los Cabos. This 591-room, 4.5-star property has 4 outdoor pools along with a full-service spa and a free water park. It's connected to the convention center in central San José del Cabo and also close to Palmilla Beach.

What's nearby

  • Playa Hotelera - 12 min walk - 0.7 miles
  • Costa Azul Beach - 16 min walk - 0.9 miles
  • Palmilla Beach - 4 min drive - 2.4 miles
  • San Jose del Cabo Art District - 9 min drive - 2.0 miles
  • Puerto Los Cabos - 14 min drive - 3.4 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 17 min drive

Restaurants

  • ‪Cortez Restaurant - ‬3 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Pool Bar Decameron - ‬7 min walk
  • ‪Claro Fish Jr - ‬6 min walk
  • ‪Lateral Crudo Asado - ‬5 min walk

About this property

Hyatt Ziva Los Cabos- All Inclusive

Luxury property with 8 restaurants connected to the convention center in San José del Cabo
Hyatt Ziva Los Cabos- All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 140 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach property include karaoke, a gym, and 4 hot tubs.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, iPod docks, and coffee makers.
4 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bon Vivant
  • Dozo
  • Farina & Olio
  • Hacienda Baja Grill
  • La Plaza Buffet

Things to do

  • 4 hot tubs
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Karaoke
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18 meeting rooms
  • Computer station
  • Conference center (35,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 buildings
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 140 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 140 (one-way), (from 4 to 8 years old)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hyatt Cabos
Hyatt Los Cabos
Hyatt Los Cabos Ziva
Hyatt Ziva Los
Hyatt Ziva Los All Inclusive
Hyatt Ziva Los Cabos
Los Cabos Ziva
Ziva Hyatt
Ziva Los Cabos
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
San Jose del Cabo Hyatt Ziva Los Cabos- All Inclusive Hotel
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
Hotel Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive Hotel
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive All-inclusive property
Hyatt Ziva Los Cabos All Inclusive San Jose del Cabo
Hyatt Ziva Los Cabos- All Inclusive San Jose del Cabo
All-inclusive property Hyatt Ziva Los Cabos- All Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos Inclusive
Hyatt Ziva Los Cabos All Inclusive
Hyatt Ziva Los Cabos- All Inclusive San José del Cabo

Frequently asked questions

Can I book all-inclusive rate plans at Hyatt Ziva Los Cabos- All Inclusive?

Hyatt Ziva Los Cabos- All Inclusive has all inclusive rates that come with all meals included.

How much does it cost to stay at Hyatt Ziva Los Cabos- All Inclusive?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Los Cabos- All Inclusive on Dec 1, 2025 start from $459.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hyatt Ziva Los Cabos- All Inclusive?

Hyatt Ziva Los Cabos- All Inclusive offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see close to Hyatt Ziva Los Cabos- All Inclusive?

This property is situated in Zona Hotelera within a short 14-minute walk of Costa Azul Beach and also 11 minutes on foot from Playa Hotelera. You'll also find San Jose del Cabo Art District and Puerto Los Cabos within a short drive.

Is parking available on site at Hyatt Ziva Los Cabos- All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Hyatt Ziva Los Cabos- All Inclusive?

Zen Spa is the property's spa and services include sports massages, prenatal massages, couples treatments, and body wraps.

Does Hyatt Ziva Los Cabos- All Inclusive include a casino?

No, Hyatt Ziva Los Cabos- All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Ziva Los Cabos- All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and 4 hot tubs. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Hyatt Ziva Los Cabos- All Inclusive?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as 4 outdoor pools and a poolside bar.

Are there hot tubs at Hyatt Ziva Los Cabos- All Inclusive?

Yes, guests can enjoy 4 spa tubs at this all-inclusive property.

Does Hyatt Ziva Los Cabos- All Inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Los Cabos- All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Hyatt Ziva Los Cabos- All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hyatt Ziva Los Cabos- All Inclusive though service animals are welcome.

Does Hyatt Ziva Los Cabos- All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Hyatt Ziva Los Cabos- All Inclusive?

The closest major airport to Hyatt Ziva Los Cabos- All Inclusive is Los Cabos Intl. Airport (SJD), which is 12.5 mi away (17 minutes by car).

Can I book a room with a balcony at Hyatt Ziva Los Cabos- All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a furnished balcony where guests can enjoy ocean or garden views.

Does Hyatt Ziva Los Cabos- All Inclusive have a wedding venue?

Take advantage of the wedding venue at Hyatt Ziva Los Cabos- All Inclusive if you plan to say "I do" during your trip.

Hyatt Ziva Los Cabos- All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1840 out of 2751 reviews
Rating 8 - Good. 488 out of 2751 reviews
Rating 6 - Okay. 213 out of 2751 reviews
Rating 4 - Poor. 94 out of 2751 reviews
Rating 2 - Terrible. 116 out of 2751 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carol

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hyatt Ziva for a wedding and it is a nice property. A few minor vices: The pools were a bit chilly. Also, at night when nobody is in them, the water sits still and you can see the film of sunscreen on top. The biggest thing that threw me off was at check-in, we had to pay a $250 deposit + the environmental tax fee. I knew about the environmental tax fee, but there was no mention of a $250 deposit in any of my confirmation emails. However, the staff was very attentive and patient at check-in, as well as throughout the trip. Everyone we encountered greeted us and seemed genuinely interested in our wellbeing during our stay. Also, the wedding we attended was very well executed. There were several staff members making sure everything went perfect, and it honestly did. It was the most fun wedding we have attended in a while! I would definitely recommend this property to host an event.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasraj Singh

Stayed 4 nights in Aug 2025

6/10 Okay

Jose

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Didn’t not like that you have to pay for the day beds by the pool like $150 a day the food was alright the drinks in the pool bar were bad the restaurants were good overall
Stayed 5 nights in Aug 2025

8/10 Good

Nikita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 4 nights in Aug 2025

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Samir

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Property conditions & facilities
I thought the beds were comfortable, and the food was decent in terms of variety. However, dietary restrictions were difficult to meet. Serving staff was limited, so there would often be long wait for any sort of order or to get drinks or to get anything. Worst part was, at an all inclusive resort, if you run out of food, defeats the purpose. Multiple times they ran out of food even in the kids activities. Mahika restaurant chef was good.
Stayed 4 nights in Aug 2025

10/10 Excellent

JOYCE MIKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Barrett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great all-inclusive with eight restaurants or so they’re all very good views are incredible. The pool and entertainment is great but most importantly the staff at the hotel makes this hotel what it is they cater to you with great hospitality and they do it all from the heart make sure to bring cash and tip them at the pool because it’s only fair with the service that you are getting.
Stayed 6 nights in Aug 2025

10/10 Excellent

Thomasinna O'

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good internet. asian restaurant is not to be recommended. the mexican restos are all good. great service from staff. very accommodating
Stayed 3 nights in Aug 2025

10/10 Excellent

Terence

Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff!!! When we come back next year we most likely will stay again. No reason to leave unless you have an activity planned.
Stayed 1 night in Aug 2025

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Butler Trinidad was excellent. He was very helpful and went above and beyond to make sure our stay was enjoyable. The room was beautiful and the bed was very comfortable. I did like all of the restaurants that they had on site and all the cool events. They had a foam party, wine and art, tequila testings and a lot of other events to make sure you are having fun on your vacation. This is also a family friendly hotel. Great place to bring your kids, they have a lot of events, waterpark and a kids club for the kids. The only downside is that you cannot enter the beach. Even though the beach is onsite, the waves were too dangerous. You would have to take a cab to go to a beach. Overall, excellent place to stay for families or a couple that was a baecation.
Stayed 6 nights in Aug 2025

6/10 Okay

Nathaly Dolores

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Fenix Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
The service here is excellent, employees are courteous and very helpful. Specially Cinthia T. At the sports bar. She made sure we had a great time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an unexpectedly delightful stay! Every moment was filled with charm, warmth, and little surprises that made the experience truly special. The atmosphere, service, and overall vibe made it one of the most enjoyable hotel visits I’ve ever had. I left with a big smile and great memories.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jie, Papillion

Stayed 4 nights in Aug 2025

2/10 Terrible

Samantha

Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the safety of the property is fantastic. The food was very good. Some phenomenal and some was very good overall very pleased. The service was amazing. I would definitely upgrade to the club level that gives you access to the club for breakfast lunch and dinner and it gives you a concierge of your own. We had Gustavo he was amazing highly recommend he was just a text away at all times for anything we needed. We will definitely be back.
Stayed 4 nights in Jul 2025

6/10 Okay

Amita

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The only place we enjoyed food was the Italian restaurant. Rooms were okay we had issues with the AC leaking all over our luggage. The elevators never seem to work.
Stayed 5 nights in Jul 2025

10/10 Excellent

Josh

Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and pretty ❤️
Stayed 4 nights in Aug 2025

6/10 Okay

Jorge, sylmar

Stayed 7 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and very clean. Actually the whole resort was spotless. The people were amazing and the food was good.
Stayed 5 nights in Aug 2025