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Hillcrest Liverpool Central

2.0 star property
Hotel in Liverpool, steps from Liverpool ONE

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Photo gallery for Hillcrest Liverpool Central

Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Deluxe Double Room, City View | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12 Gradwell St, Liverpool, England, L1 5AQ
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪3 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Double Room

  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room, City View

  • City view
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

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About the neighborhood

Liverpool

Located in Ropewalks, Hillcrest Liverpool Central is adjacent to Liverpool ONE and within a 10-minute walk of other popular attractions like Royal Albert Dock. This 54-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 miles
  • Concert Square - 3 min walk - 0.2 miles
  • Cavern Club - 6 min walk - 0.4 miles
  • Royal Albert Dock - 7 min walk - 0.4 miles
  • The Beatles Story Museum - 9 min walk - 0.5 miles

Getting around

  • Liverpool Central Station - 7 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪Bean Coffee Roasters - ‬4 min walk
  • ‪Thoughtfully Cafe - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Clockworks - ‬1 min walk
  • ‪Côte - ‬3 min walk

About this property

Hillcrest Liverpool Central

Hotel in Liverpool, steps from Liverpool ONE
Guests of Hillcrest Liverpool Central enjoy features like free WiFi in public areas. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find TVs and stay connected with free WiFi. Desks and free toiletries are other standard amenities. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Frequently asked questions

What's there to see around Hillcrest Liverpool Central?

This hotel is situated in Ropewalks within a 10-minute walk of Liverpool ONE and Royal Albert Dock. You'll also find The Beatles Story Museum and Liverpool Pier Head Ferry Terminal less than a mile away.

Will I be able to park at Hillcrest Liverpool Central?

No, this hotel doesn't offer parking.

Does Hillcrest Liverpool Central include a casino on the premises?

No, Hillcrest Liverpool Central doesn't have a casino.

Is there an indoor pool at Hillcrest Liverpool Central?

No, there is no indoor pool at this hotel.

Does Hillcrest Liverpool Central have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hillcrest Liverpool Central have a restaurant with a breakfast menu?

No, Hillcrest Liverpool Central doesn't have a restaurant that serves breakfast.

Does Hillcrest Liverpool Central allow pets to stay for free?

No, pets aren't allowed at Hillcrest Liverpool Central.

Does Hillcrest Liverpool Central have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hillcrest Liverpool Central?

The closest major airport to Hillcrest Liverpool Central is John Lennon Airport (LPL), which is 7.9 mi away (31 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 15.9 mi away.

Can I book a room with a balcony at Hillcrest Liverpool Central?

No, there aren't any guestrooms with balconies at Hillcrest Liverpool Central.

Hillcrest Liverpool Central Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 123 reviews
Rating 8 - Good. 29 out of 123 reviews
Rating 6 - Okay. 20 out of 123 reviews
Rating 4 - Poor. 22 out of 123 reviews
Rating 2 - Terrible. 26 out of 123 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Jaspinder

Stayed 1 night in Oct 2025

2/10 Terrible

Shea

Stayed 1 night in Nov 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
I was upgraded to one of there flats around Bold Street & didn't get any sleep on Friday night due to Halloween people out till 5/6am plus local council clearing up around 7am NO DOUBLE GLAZZING ON WINDOWS. Saturday got sleep due to being out at the Rugby & out in Liverpool till late Evening but once again due to street noise lack of sleep Sunday night. not on my list to stay again if ever in Liverpool again.
My flat in Bold Street Liverpool top floor on the corner.
Stayed 3 nights in Oct 2025

10/10 Excellent

PETER

Traveled with group
Liked: Cleanliness, staff & service
The room was clean and the bathroom was spotless
Stayed 1 night in Oct 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ideal location in the heart of Liverpool city centre will definitely be staying again 5starts
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

AVOID AT ALL COSTS!

Clean room, near to the shops. The only redeeming factor. Bed was a 4ft. NOT a double bed as advertised. My wife and i were crammed together on a very poor quality bed, thin, cheap mattress literally sitting on a chipboard box. I never slept a wink. The TV didn't work, not able to access live TV. The window looked out onto steelwork and green mildewed rendered walls, zero view. £102 , and possibly the worst place i have ever stayed, and i stay in Manchester every week. The lift hasn't worked for weeks, so we were forced to trapse up and down four floors (8 flights) of steep horrible steps. When we checked out, no one asked how the room was... AVOID! THEY DONT CARE!
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right near the city centre, clean comfy room
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon, Wilmslow

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget rooms in a convenient location to shopping and siteseeing. The room and hotel itself were very clean. The staff were friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Anastasios

Stayed 1 night in Sep 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location for pubs etc
Stayed 1 night in Oct 2025

6/10 Okay

Kevin C

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location. Unfortunately the lift wasn't working so had to walk up 6 floors.
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely shocking hotel rude staff and full of junkys
Stayed 1 night in Oct 2025

6/10 Okay

Sandr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for us!

Staff helpful. Room was very small, very basic, bed was tiny. No view. Stairway was grubby and intimidating, was worried about fire risk too. even though we had already paid, we didn’t stay. Location was good but the price did not match the room or hotel standards.
Stayed 1 night in Sep 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got this as let down from another accommodation lift wasn’t working but wasn’t to fussed as the room I got for the reduced priced was excellent
Stayed 1 night in Sep 2025

2/10 Terrible

Terry

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like about this property . We were.5 floors up with no lift no email to let me know .it was broken I would have cancelled. If informed. Rooms tiny smelly stuck of weed..got moved to lower floor but that room was worse . The place is a wreck look elsewhere
Stayed 3 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service
Lifts not working and stairs a bit taxing.
Stayed 1 night in Sep 2025

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very central was clean on arrival unfortunately the lift was broken but would stay again.
Stayed 3 nights in Sep 2025

2/10 Terrible

Gunther

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift has not been working for over 6 months, no attempt to repair. Accommodation was no the 5th floor. Reception on lower ground floor. Despite being informed after my booking I had no reply to state which floor my accommodation would be. Impossible scenario at check in.
Stayed 2 nights in Sep 2025

4/10 Poor

Lin

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very basic but serviceable. Good location.

Unfortunately, the lift was not working whuch meant a rather gruelling climb up uneven and narrow steps to the 6th floor. 8 floors in total as reception is UG. Not brilliant. The bedroom was fine, but the mattress almost flat with overuse. No springs left. The en suite very shabby with the basin hanging at an angle. On the positive the wayer was hot. Nice touch with a clean kettle and hot drinks in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

C

Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Stayed 1 night in Sep 2025