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Aurea Museum by Eurostars Hotel Company

5.0 star property
VIP Access

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Photo gallery for Aurea Museum by Eurostars Hotel Company

Exterior
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Lobby
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪7 min walk‬
  • Place, Castle of São Jorge
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

9.4 out of 10
Exceptional
(74 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use

10.0 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

7.0 out of 10
Good
(4 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Terrace

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Studio Suite (Single Use)

Minibar, in-room safe, individually decorated, individually furnished

Junior Studio Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room (with Sofa Bed for Child)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room (with Sofa Bed for Child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room Single Use, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room Single Use, Terrace

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Lisbon

Located in Lisbon City Center, Aurea Museum by Eurostars Hotel Company is a leisurely stroll from popular sights such as Rossio Square and Commerce Square. This 91-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Lisbon Cathedral - 2 min walk - 0.1 miles
  • Commerce Square - 7 min walk - 0.4 miles
  • Castle of São Jorge - 7 min walk - 0.4 miles
  • Rua Augusta Arch - 8 min walk - 0.5 miles
  • Rossio Square - 12 min walk - 0.6 miles

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 11 min walk
  • Humberto Delgado Airport (LIS) - 26 min drive

Restaurants

  • ‪Taylor's Port - Wine Shop & Tasting Room - ‬2 min walk
  • ‪Break Se - ‬5 min walk
  • ‪Menina Sardinha - ‬1 min walk
  • ‪Noca's Café - ‬1 min walk
  • ‪Alpendre - ‬4 min walk

About this property

Aurea Museum by Eurostars Hotel Company

Aurea Museum by Eurostars Hotel Company features a full-service spa, an indoor pool, and a gym. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On the bay

Full-service spa

  • Spa open daily
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 15 2026 to March 20 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 7670

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Frequently asked questions

Is free cancellation available at Aurea Museum by Eurostars Hotel Company?

Aurea Museum by Eurostars Hotel Company offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Aurea Museum by Eurostars Hotel Company?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Aurea Museum by Eurostars Hotel Company on Mar 30, 2026 start from $214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Aurea Museum by Eurostars Hotel Company?

This hotel is situated in Lisbon City Center within a short 13-minute walk of Rossio Square and also 8 minutes on foot from Commerce Square. You'll also find Castle of São Jorge and Santa Justa Elevator less than a mile away.

Is there parking available at Aurea Museum by Eurostars Hotel Company?

No, this hotel doesn't offer parking.

Is there a spa available at Aurea Museum by Eurostars Hotel Company?

There is a full-service spa at this available for guests to enjoy at this hotel. Note that spa services and facilities will be unavailable from March 15 2026 until March 20 2026 (subject to change).

Does Aurea Museum by Eurostars Hotel Company have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a full-service spa at this hotel.

Does Aurea Museum by Eurostars Hotel Company feature a casino on the premises?

No, Aurea Museum by Eurostars Hotel Company doesn't have a casino.

Will I find an indoor pool at Aurea Museum by Eurostars Hotel Company?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Aurea Museum by Eurostars Hotel Company a good place to stay for couples?

This riverfront hotel offers plenty of amenities for couples including a restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Aurea Museum by Eurostars Hotel Company?

No, but guests can enjoy a steam room at this hotel.

Does Aurea Museum by Eurostars Hotel Company have a restaurant that serves breakfast?

Yes, Aurea Museum by Eurostars Hotel Company serves buffet breakfast each morning for a surcharge from its restaurant.

Will Aurea Museum by Eurostars Hotel Company allow pets to stay free of charge?

No, pets aren't allowed at Aurea Museum by Eurostars Hotel Company.

Are there connecting rooms at Aurea Museum by Eurostars Hotel Company?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Aurea Museum by Eurostars Hotel Company?

The closest major airport to Aurea Museum by Eurostars Hotel Company is Humberto Delgado Airport (LIS), which is 5.6 mi away (26 minutes by car). Another top airport is Cascais (CAT), which is located 14.5 mi away (43-minute drive).

Are there rooms with balconies at Aurea Museum by Eurostars Hotel Company?

No, you won't find guestrooms with balconies at Aurea Museum by Eurostars Hotel Company.

Aurea Museum by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1002 reviews
Rating 8 - Good. 163 out of 1002 reviews
Rating 6 - Okay. 30 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel!!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda M

Liked: Cleanliness, staff & service, amenities
Everything lovely, and the tour of the ruins beneath the hotel was excellent
Stayed 1 night in Dec 2025

4/10 Poor

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
We arrived Friday morning & reserved a room for Thursday night due to early morning arrival on Friday . Upon arrival, Catarina, who worked at the front desk, asked for our info which we gave. Due to getting off a long flight & time of morning, I said we’re checking in today. She claim she couldn’t find our reservation so I showed her the res. from my phone. It went all downhill from there! She blew up stating I gave her the wrong info & how she can’t properly do her job if given the wrong date. She had a nasty attitude to which I let her know! She asked for our passports & credit card which we gave. She then slapped the passports on the desk instead of handing them back to me. She then tried swiping our Amex and told us it was declined - we were like seriously, it’s a platinum card! We then gave her another card to which she also said declined! By this time, we were highly upset bc this woman was either racist or having a bad day! She then tried explaining that a pin # was needed to use any card in Lisbon. Then she asked for $100 dep. in order for us to use one of our credit cards which she said was declined! We ended up using a debit card w/a PIN just to get in the room. We also called Amex who never heard of such nonsense. My spouse went down & spoke w/Soraya (sp?) mgr, who stated everything done earlier wasn’t hotel policy! She apologized which made us feel better. Stay away from Catarina as she’s rude & may have a disdain for Americans! Thx to Sara for anniv wine!
Stayed 4 nights in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Hamid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good service except smart tv
Stayed 5 nights in Nov 2025

10/10 Excellent

SOYOUNG

Liked: Cleanliness, amenities, property conditions & facilities
The staff is nice and friendly. I really like how clean and spacious room is, I love the location as well.
Stayed 4 nights in Nov 2025

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La empleada en recepción no fue muy agradable al efectuar el checkinn, entendemos que al llegar en horas tempranas las habitaciones no estan listas, pero no vimos interes en acelerar la entrega de la habitación, ni informar acerca de visitas o tours en la ciudad, horas y lugar del desayuno incluido en la reserva, los demas empleados fueron muy correctos y atentos al solicitar ayuda o información,
Stayed 4 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Wonderful staff, clean room, spa amenities and hotel location. It was very nice hotel to stay.
Stayed 1 night in Nov 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely facility. Helpful staff. Clean rooms. Good location. Good breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional Hotel very clean and comfortable
Stayed 4 nights in Nov 2025

2/10 Terrible

M, Merritt Island

No hot water
Stayed 2 nights in Nov 2025

10/10 Excellent

Danielle

Stayed 2 nights in Nov 2025

6/10 Okay

Marsel

Stayed 2 nights in Nov 2025

10/10 Excellent

Jason, St Petersburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay for our first time in Lisbon. The Aurea hotel is located close to the cruise port so it’s in a very safe location. Although this means it is also very “touristy”! This is fine however as there’s plenty of great restaurants in walking distance as well as the historic Alfama district literally right behind the hotel! Just be ready to climb a lot of steep hills & staircases. The hotel itself is very clean and the staff were very friendly and helpful! The room we had was a basic king - which in Europe means two full beds pushed together. The room was decent sized nothing special however. The bathroom was very nice with two basins and even a bidet. My only complaint was our toilet seat was broken a bit and kept sliding which they did their best to try to fix. I Suspect it needs to be fully replaced however. The breakfast was very good. We only did it on one day but it blew away what you get in the US at most upper scale restaurants, no real surprise as Lisbon has a phenomenal food culture! Unfortunately the dinner we did not do as the sene took us quite small surprisingly and the one night we did want to try it they were out of the steak, so we went elsewhere. For shopping, It’s only a few blocks from the Main Shopping districts as well of Chiado/ Baixa. Just avoid the obvious tourist traps right next door. You Definitely need to walk a bit further to get to the good stuff. Overall an excellent stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ghada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Check-inn was quick and breakfast was average, room is pleasant
Stayed 1 night in Nov 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm historic property with access to the spa being a nice way to spend a Sunday afternoon.
Stayed 4 nights in Nov 2025

10/10 Excellent

Larry

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have traveled around the world for work and stayed at many 5 star hotels. I would rate the AUREA Museum hotel right up there with them but at half the price! Beautifully appointed, clean, modern! If you are in Lisbon stay there!
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin, Fullerton

Stayed 2 nights in Nov 2025

10/10 Excellent

Satomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in a double room with terrace for two nights. Our room was clean and well appointed. We liked the world map during the Age of Discovery on the wall. The view of the Tejo River from the terrace was gorgeous. We happened to see one of the cruise ships leaving the port of Lisbon. Also, we enjoyed the hotel’s free archaeological remains tour after breakfast. What a historic hotel! The hotel is within walking distance to many attractions, restaurants and train/subway stations.
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Wonderful gem of a hotel. 5 star experience and ideal location. Ideal for the cruisers or a short walk to the centre. Spar was a nice bonus.
Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

4/10 Poor

Pinakin

Traveled with partner
Great location. But the hotel service and room condition are not worth the price.
Stayed 3 nights in Nov 2025

10/10 Excellent

joe

Traveled with group
excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

10/10 Excellent

Philip Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean and helpful staff!
Stayed 1 night in Nov 2025

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