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Hotel Carlton

4.0 star property
Hotel with a full-service spa, steps from Lille Grand Square
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Photo gallery for Hotel Carlton

View from property
Reception hall
Interior entrance
1 bedroom, premium bedding, in-room safe, individually decorated
chambre Suite Coupole | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym

Explore the area

Map
3 rue Pierre Mauroy, Lille, Nord, 59026
  • Lille Grand Square
    ‪1 min walk‬
  • Euralille
    ‪7 min walk‬
  • Zenith Arena Concert Hall
    ‪12 min walk‬
  • Lille (LIL-Lesquin)
    ‪11 min drive‬
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Room options

View all photos for chambre Suite Coupole

chambre Suite Coupole | 1 bedroom, premium bedding, in-room safe, individually decorated

chambre Suite Coupole

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Double Room

Privilege Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Privilege Double Room

  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Twin Room, 2 Twin Beds

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 Bedroom

  • 375 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Classic twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Classic twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Privilege Room

Bathroom amenities | Combined shower/tub, free toiletries, hair dryer, towels

Privilege Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Lille

Located in Lille Centre Ville, Hotel Carlton is next to popular attractions like Lille Grand Square and La Grande Braderie de Lille. This 59-room, 4-star hotel has a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • Lille Grand Square - 1 min walk - 0.0 miles
  • Euralille - 7 min walk - 0.4 miles
  • Casino Barriere Lille - 12 min walk - 0.6 miles
  • Zenith Arena Concert Hall - 12 min walk - 0.7 miles
  • Lille Grand Palais - 16 min walk - 0.9 miles

Getting around

  • Lille (XFA-Lille Flandres Train Station) - 4 min walk
  • Rihour Station - 5 min walk
  • Lille (LIL-Lesquin) - 21 min drive

Restaurants

  • ‪Restaurant au Moulin d'or - ‬3 min walk
  • ‪Hippopotamus - ‬4 min walk
  • ‪We Are Ara - ‬1 min walk
  • ‪Le Beffroi - ‬2 min walk
  • ‪Café Society - ‬2 min walk

About this property

Hotel Carlton

Hotel with a full-service spa, steps from Lille Grand Square
Guests staying at Hotel Carlton enjoy access to a full-service spa, a 24-hour gym, and a sauna. If you drive, self parking is EUR 30 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 60 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 38-inch LCD TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Espresso makers, free newspapers, and safes are also available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • THE VIEW

Things to do

  • 24-hour gym
  • Full-service spa
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (8,396 square feet of space)

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1920
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per day
  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 60 per vehicle (roundtrip)
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lille
Hotel Carlton Lille
Hotel Carlton Hotel
Hotel Carlton Lille
Hotel Carlton Hotel Lille
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton

Frequently asked questions

Are free cancellation options available at Hotel Carlton?

Hotel Carlton offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see near Hotel Carlton?

This hotel is situated in Lille Centre Ville, just steps from Opera House and Lille Grand Square, and within a short walk of Old Stock Exchange. You'll also find La Grande Braderie de Lille and Rihour Square less than a mile away.

Is parking available on site at Hotel Carlton?

Yes, parking is offered for EUR 30 per night.

Is a spa located at Hotel Carlton?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Carlton feature a casino at the property?

No, Hotel Carlton doesn't have a casino.

Is there an indoor pool at Hotel Carlton?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Carlton?

There are many amenities for couples at this hotel, including in-room massages as well as 2 bars and a restaurant.

Does Hotel Carlton have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Carlton feature a restaurant that includes a breakfast menu?

Yes, Hotel Carlton serves buffet breakfast for a surcharge each morning at THE VIEW.

Does Hotel Carlton allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Carlton for a fee of EUR 15 per pet, per night.

Does Hotel Carlton have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Carlton?

The closest major airport to Hotel Carlton is Lille (LIL-Lesquin), which is 8.6 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Hotel Carlton?

Yes, some guestrooms at Hotel Carlton offer a balcony and may feature city views.

Hotel Carlton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 397 out of 911 reviews
Rating 8 - Good. 335 out of 911 reviews
Rating 6 - Okay. 121 out of 911 reviews
Rating 4 - Poor. 47 out of 911 reviews
Rating 2 - Terrible. 11 out of 911 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Nice location, tired room

Fantastic location, nice hotel. Stayed in a privilege room but multiple lights, power sockets and bathroom extractor fan not working. Small shower with no curtain or guard which meant the bathroom floor flooded every time the shower was used.
Stayed 2 nights in Feb 2025

8/10 Good

Philippa

Comfortable and great location

Shabby chic! Comfortable stay with the use of the sauna a highlight.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une petite soiree pour decouvrir lille, avec une nuit tres agreable au carlton et un tres bon petit déjeuner avec beaucoup de choix.
Stayed 1 night in Feb 2025

10/10 Excellent

Maravillas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ery nice and comfortable, excellent situation and breakfast very good! I wil recommend this hotel to my friends
Stayed 1 night in Jan 2025

6/10 Okay

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the middle of town so convenient for work - had an issue with the shower and the telephone didn’t work.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

Martyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect location. Staff friendly and efficient. Would recommend
Stayed 3 nights in Nov 2024

6/10 Okay

Bastian

Liked: Staff & service, room comfort
The hotel is quite nice and the location is top notch. Yet, there were quite a few disappointing things about our stay. First and foremost, we were looking forward to keeping our workout routine with the fitness room inside the hotel. In fact, you can’t do really much in that “fitness room”. There is one real machine inside for targeting the pectoral area. Outside of that, there is basically nothing. Not a single free weight. The sauna is in the same room with no real cover. So - if you decide to use the sauna, there could be people working out in front of the sauna’s glass door. The second thing we were looking forward to was the panorama bar. Unfortunately, the chairs and our table were pretty dirty and the waiter didn’t even bother cleaning it. Plus, the drinks weren’t that good. Lastly, we needed to open the water faucet in our room completely in order for it to work. Otherwise it would just shut down immediately. We needed a lot of force to close the bathroom door. And sorry for that information but still: The toilet is too small for a normally grown man. Your “best friend” is touching the inner verge of the toilet which is quite disgusting….
Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Liked: Cleanliness

Good Location, interiors ok

The location of the hotel was perfect for restaurants and winter walking aroind the old town. The hotel was clean and we had a good sized room and nice view but the interiors were tired and limited information for tv etc. The breakfasts were excellent but average service.This hotel would be great with a general refurb.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old fashion hotel perfectly located

Very well located as right at the center of the old town
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in the middle of Lille ideal for Christmas shopping.
Stayed 2 nights in Dec 2024

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Réveillon de Noël

Bon séjour
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely room. Great staff. The hotel is right in the center of town so access is easy to everywhere, but I recommend walking because traffic is a little crazy. The room itself was very clean and well decorated, but in the toilet room (which was separate from the sink/shower room) there is a slight sewer odor. However, I stayed in other places in Lille, and I have found the same thing to be true in those places as well. So I think it is a common problem for the city of Lille, and not necessarily something that the hotel has control of. With the door to the toilet room closed, there was no smell in the rest of the room.
Stayed 2 nights in Nov 2024

8/10 Good

Ruth

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Great location in the centre of Lille. Rooms were lovely. Breakfast was expensive so we ate out - there are many lovely cafes nearby. Parking was a problem. We didn’t realise until we arrived that the hotel has a car park which, as it turned out, was fully booked. We were directed to the car park on the Grand Place. We managed to get a space there on Thursday when we arrived but on Saturday we discovered the whole area was pedestrianised, possibly due to the Christmas market. We spent 3 hours in traffic (not an exaggeration) looking for a car park within walking distance of the hotel with an available space. I feel the hotel staff should have made us aware that streets would be closed off.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mario

Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Traveled with group, Traveled with family

Lovely stay indeed

It was very good stay . location is amazing all walking distance in a heart of Lille ( city centre ) breakfast wasn’t too bad !!! nice indeed !! Room clean and spacious but shower not that great !!! at arrival wasn’t any offer of drink or even a glass of water so welcoming was ok ca va !!! at the reception they were all very good & helpful especially Miss DUNIA she was so nice helpful and amazing what i didn’t like that they charged my card €200 extra deposit on the top of my room rate ) and it was no bar in my room i believe it was too much !!!! And I didn’t like Over all was a nice and pleasant stay i will stay again in hotel Carlton if am in Lille
Stayed 1 night in Dec 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. We had a junior suite, it was comfortable. There wasn’t a shower though just a tub and a hand held wand.
Stayed 1 night in Dec 2024

8/10 Good

Aline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, classic hotel in ideal location. Great bar/restaurant overlooking central area of city. Would definitely return here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Henny, Port Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay, convenient to all attractions and lots of lovely shopping and eating options:
Stayed 2 nights in Dec 2024

6/10 Okay

Jatin

Stayed 1 night in Dec 2024

8/10 Good

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

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