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Lao Cai Star Hotel

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Lao Cai Star Hotel

Interior
Front of property
Sundeck
Karaoke room
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
003 Hoang Lien street, Coc Leu ward, 03, Lao Cai, Lao Cai, 330000
  • Place, Thuy Hoa Park
    ‪7 min walk‬
  • Place, Hekou Customs Site
    ‪7 min walk‬
  • Place, China-Vietnam Border Crossing
    ‪17 min walk‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

  • 377 sq ft
  • City view
  • Sleeps 4
  • 3 Large Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, desk, laptop workspace

Luxury Room

  • 646 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds

About the neighborhood

Lao Cai

Lao Cai Star Hotel places you 0.8 mi (1.3 km) from China-Vietnam Border Crossing. This 4.5-star hotel has 141 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Thuy Hoa Park - 7 min walk - 0.4 miles
  • Hekou Customs Site - 7 min walk - 0.4 miles
  • China-Vietnam Border Crossing - 17 min walk - 0.9 miles
  • Den Mau Temple - 17 min walk - 0.9 miles
  • Quảng trường Tp. Lào Cai - 3 min drive - 1.4 miles

Getting around

  • Lao Cai Train Station - 6 min drive

Restaurants

  • ‪Phiin Cafe house - ‬2 min drive
  • ‪Le Bordeaux - ‬2 min drive
  • ‪Vietemotion Cafe & Restaurant Lao Cai - ‬2 min drive
  • ‪Hai Nhi Restaurant - ‬2 min drive
  • ‪Terminus Restaurant - ‬2 min drive

About this property

Lao Cai Star Hotel

Luxury hotel with a 24-hour fitness center and a 24-hour business center
Guests of Lao Cai Star Hotel have access to a children's pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, electric kettles, and safes.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for VND 400000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a negative COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in.

Additional information about polices, regulations, and more:

  • Lao Cai Star Hotel caters to LGBTQ+ guests.
  • The seasonal pool is open from April to October.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lao Cai Star Hotel Hotel
Lao Cai Star Hotel Lao Cai
Lao Cai Star Hotel Hotel Lao Cai

Frequently asked questions

Are free cancellation options available at Lao Cai Star Hotel?

Lao Cai Star Hotel provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do around Lao Cai Star Hotel?

This hotel in Lao Cai is within a 10-minute walk of Hekou Customs Site and Thuy Hoa Park. You'll also find China-Vietnam Border Crossing and Quảng trường Tp. Lào Cai within a short drive.

Is there parking available at Lao Cai Star Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Lao Cai Star Hotel?

Spa services at the hotel include massages.

Does Lao Cai Star Hotel have a casino on the premises?

No, Lao Cai Star Hotel doesn't have a casino.

Is there an indoor pool at Lao Cai Star Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until October.

Is Lao Cai Star Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Lao Cai Star Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Lao Cai Star Hotel have a restaurant with a breakfast menu?

Yes, Lao Cai Star Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does Lao Cai Star Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Lao Cai Star Hotel.

Are there connecting rooms at Lao Cai Star Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Lao Cai Star Hotel?

No, there aren't any guestrooms with balconies at Lao Cai Star Hotel.

Lao Cai Star Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Linh

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語を話せる女性が一人います。みんなとても親切です。大きなホテルで７０人くらいの結婚式をしていました。清潔です。熱いお湯も出るし、水圧も申し分ないです。ハノイ、空港などへ行くバスをホテルまで呼んでくれます。朝食はビュッフェで、中華、洋食、いろんな種類のものを食べられます。道の向かいにドンキホーテのようなスーパーがあります。駅、国境、祠、歩いて行けます。Thank You!!
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
スタッフが親切で気持ちが良かった。
Stayed 1 night in Nov 2019

10/10 Excellent

NAOYA

Liked: Staff & service, property conditions & facilities, room comfort

街のランドマーク的ホテルです

他のニャギなどよりは確実に高いが、それだけの価値があります。街のランドマークとして誰でも知っていますし、サパ行きの乗り合いバス停もすぐ近く。付近は繁華街だし立地は最高。ちょっとお湯がぬるいですが、毎日ちゃんと部屋もきれいにしてくれるし、他に不満点はありません。
Stayed 2 nights in Sep 2019