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Pistachio Hotel Sapa

4.0 star property

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Photo gallery for Pistachio Hotel Sapa

Exterior
Breakfast, lunch, dinner served; local and international cuisine
Reception
Exterior
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Thac Bac Street, Group 10, Sa Pa, Lao Cai
  • Place, Sa Pa Square
    ‪7 min walk‬
  • Place, Cable Car Station Sapa
    ‪7 min walk‬
  • Place, Sapa Catholic Church
    ‪8 min walk‬

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double or Twin Room

  • 407 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room, Valley View

Deluxe Double or Twin Room, Valley View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room, Valley View

  • Valley view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room, City View

Family Room, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room, City View

  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Presidential Suite, Mountain View

Presidential Suite, Mountain View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite, Mountain View

  • 1367 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Balcony, Valley View

Executive Suite, Balcony, Valley View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, Balcony, Valley View

  • Valley view
  • 556 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Room, Valley View

Premium Deluxe Room, Valley View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Deluxe Room, Valley View

  • Valley view
  • 409 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

About the neighborhood

Sa Pa

Pistachio Hotel Sapa places you within a 10-minute stroll of Sapa Museum and Cable Car Station Sapa. This 95-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Sapa Museum - 5 min walk - 0.3 miles
  • Sa Pa Square - 7 min walk - 0.4 miles
  • Cable Car Station Sapa - 7 min walk - 0.4 miles
  • Sapa Catholic Church - 8 min walk - 0.5 miles
  • Sapa Lake - 12 min walk - 0.6 miles

Getting around

  • Sapa Station - 9 min walk

Restaurants

  • ‪Viettrekking Coffee & Restaurant - ‬13 min walk
  • ‪SAMU Restaurant - ‬6 min walk
  • ‪Starbucks Sapa Sun Plaza - ‬8 min walk
  • ‪Hajah Hawa Halal Food - ‬3 min walk
  • ‪Banana Leaf - ‬4 min walk

About this property

Pistachio Hotel Sapa

Guests of Pistachio Hotel Sapa enjoy a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for VND 300000. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, access to locker space, and securing valuables. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
49-inch Smart TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, electric kettles, and safes.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 24 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Reception
KK Sapa Hotel
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 366 reviews
$54 nightly
The price is $59
Apr 8 - Apr 9
Total with taxes and fees
KK Sapa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 24 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for VND 700000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 300000
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 9:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Pistachio Hotel Sapa Sa Pa
Pistachio Sapa Sa Pa
Pistachio Hotel Sapa Hotel
Pistachio Hotel Sapa Sa Pa
Pistachio Hotel Sapa Hotel Sa Pa

Frequently asked questions

What's there to see close to Pistachio Hotel Sapa?

Located steps from Sapa Museum, this hotel is in Sa Pa, and within a 10-minute walk of Cable Car Station Sapa and Sa Pa Square. You'll also find Sapa Lake and Ham Rong Mountain less than a mile away.

Is there parking available at Pistachio Hotel Sapa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Pistachio Hotel Sapa?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, and massages.

Does Pistachio Hotel Sapa include a casino on the premises?

No, Pistachio Hotel Sapa doesn't have a casino.

Is there an indoor pool at Pistachio Hotel Sapa?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 9:30 PM.

What amenities will couples enjoy at Pistachio Hotel Sapa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Pistachio Hotel Sapa?

No, but guests can enjoy a steam room at this hotel.

Does Pistachio Hotel Sapa have a restaurant that serves breakfast?

Yes, Pistachio Hotel Sapa serves breakfast for a surcharge from its restaurant.

Does Pistachio Hotel Sapa allow pets to stay for free?

No, pets aren't allowed at Pistachio Hotel Sapa.

Are there connecting rooms at Pistachio Hotel Sapa?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Pistachio Hotel Sapa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy valley or mountain views.

Pistachio Hotel Sapa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CB

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Very comfortable room, location 400m away from town square. Quiet & Shielded away from city noise. Breakfast is also very good.
Stayed 2 nights in Dec 2019

10/10 Excellent

Mee Kah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlights - The highlight was our upgrade to an executive room with a balcony that overlooks the mountain. The view was awesome. The staff spoke very good English, they were attentive each time we made a request eg extra pillows, extended check outs,immediately made our room when we returned after we forgot to turn off the dnd switch The small touches also counts, each time we sat at the lobby we were served tea, the concierge was quick to pick up our luggage even without asking and not expecting anything in return. Another highlight would be the free drinks and tapas to celebrate new year's eve. We thoroughly enjoyed our stay here. Suggestions - Breakfast has a sufficient spread but the tidiness and selection can be improved as they cooked exactly the the same food for the four days stayed. Coffee was a small pot and always empty. It is probably not a good idea for another hotel supervisor to also be eating and chatting with the service staff while the other guests tables needed some attention to clear up.
View from my room
Stayed 4 nights in Dec 2019

10/10 Excellent

Jann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view from the room, execllent service from staff and convenient location to Fansipan train station, breakfast was delightful. Couldn't ask for more!
View from room
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay in Sapa

Hotel is in a great location just away from the main hustle and bustle of town, but close enough to walk to (such as the Fansipan cable car). Upon check in they were extremely helpful and welcoming. We booked a room with a balcony and it did not disappoint, beautiful views over the mountains to wake up to - would recommend upgrading. Room amenities were great, kettle, hairdryer, safe, fridge and stocked toiletries. Breakfast was great with all sorts of Asian choices, just seemed cold if you got there later. Evening meal was so-so, reminded us of what we could have got for breakfast. Had a slight issue with the service at the spa when getting a massage, however when this was raised with hotel management they were extremely apologetic and stated they had spoken to the spa staff so hopefully the next customers that go will have a better experience. Overall would recommend choosing this hotel for your stay in Sapa!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Pistacchio is 4 stars hotel, I expected good service but I little upset. When I came, I was tired because of the fight and long drive, but no welcome drink, and when I finished check in, the guy told me that I could go to the room now, no bellman to help me to carry my luggage, I had to did it by myself, I and my mom had to carry 3 luggage to the room. So upset about it, the staff, some is friendly, some not
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were fantastic...highly recommended
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I came for a 4 day get away and we absolutely loved the Pistachio Hotel. We will definitely stay there again on our next visit.
Stayed 4 nights in Aug 2019

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager helped us so much because she was very knowledgeable about the tourist attractions we wanted to do.
Stayed 2 nights in Jul 2019

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff Good location great view from room
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was nice... staff hotel condition... food... buffet... bathroom clean... nice living room... jus the water it was so hard to get it to warm so we can shower... sometimes its hot sometime its cold... we couldnt get it to warm....
Stayed 2 nights in Dec 2018

10/10 Excellent

MINHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown
Stayed 1 night in Nov 2023

8/10 Good

ATSUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Insub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아주 훌륭합니다.

적극 추천합니다. 호텔 1층 후문을 통하면 사파광장으로의 접근도 편합니다. 전반적인 룸컨디션이나 뷰 도 매운 좋습니다. 특히 조식에 제대로된 "김치"가 나옵니다. ^^ 직원들도 친절하고, 얼리체크인도 가능한 범위내에서 친절하게 도와줍니다.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
El edificio muy bien pero el servicio no muy organizado
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーの温度調整が難しく、排水が中々流れない。
Stayed 3 nights in Aug 2019

10/10 Excellent

Yong Hwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 숙박

관광지와 가깝고 적당히 거리가 있어 조용하며, 깨끗하고 분위기있고 넓은 실내 . 적극 추천드립니다. 가성비도 좋음. 방음도 어느 정도 됩니다 저는 항상 여행가면 새벽까지 음악틀고 술한잔 하는데 문틀 바닥을 직접 막은 다음 체크 해보니 소리도 새어나가지 안더군요
Stayed 1 night in Aug 2019

10/10 Excellent

LesParisiens, Paris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement d'une excellente propreté, chambre très grande et bien agencée avec une magnifique vue sur la montagne. Quartier calme où il est facile de trouver de très bons restaurants. Personnel toujours à l'écoute Petit déjeuner excellent avec beaucoup de choix Restaurant de l'hôtel très bon. Equipements parfaits (piscine, SPA,etc.) C'est le meilleur hôtel où j'ai logé au Vietnam et qui m'a fait un excellent cadeau de départ. Si vous allez à Sapa, allez à Pistachio Hotel Sapa : c'est le meilleur choix.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔식당은 마치 비싼 레쓰토랑에 있을정도의 착칵이 들정도 직원들의 서비스태도에 대단히 만족합니더. 추천을 해주고싶은 호텔입나다.
Stayed 2 nights in Feb 2019

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