Checkin was fine. Got to room, no remote. Went to call down to lobby, phone didn’t work. Went back down to lobby and after 5 minutes, clerk dug up a remote. Went back up stairs, remote didn’t work. Gave up, went to grab a shower, body wash empty. Room was clean and bed comfortable but disappointing experience overall. When we checked out, communicated issues in which the clerk could have cared less and didn’t even apologize for inconvenience.