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Holiday Inn Express Hotel & Suites Lafayette

2.5 out of 5.0

Recent guest reviews

When we arrived it was around 9pm. We checked in, got our keys and when we walked into the room, it was not cleaned and still had an unmade bed, coffee cups and towels laying around. We went back down and informed the front desk. We received a new key for a new room and it was laughable that we encountered the same thing in the new room. Third time is a charm I guess as the third room was finally clean and ready for a guest to stay in. I will say the front desk made sure we got into a room, but would have liked if He would have been a little bit more apologetic about the while situation. Nevertheless, the room was very clean and bed was great. The breakfast was also great in the morning, especially the pancake machine. I would stay again.

The king suite is quite roomy. Good breakfast and no problems with the complementary wifi access.

The experience was just what we were looking for. Not too fancy, but everything was in good order. Staff was friendly and helpful. The breakfast was better than our expectations. We were sorry to leave so quickly.

Can't complain about anything at all. Was welcomed upon arrival, had my keys waiting. Room was very clean. Breakfast was included in rate (complimentary to all guests) and better than most "paid" buffets!

It was an enjoyable experience, but for a suite could have been better.

Was in town for the Louisiana Showcase of Bands at ULL. Stay was great, suite very accomodating for a family...

After a long day of flying from the North West, and hassling with other aspects of the trip... It was extremely refreshing to have the check in process go so smoothly with little effort at all. Christian was extremely helpful and courteous (as was the rest of the staff). I will definitely be staying in the same spot for my next trip.

Was staying there 6 nights had to change room 2 times. First room toilet did not work. second room celling was leaking. Third was ok but but the whole floor smelled. Staff was indifferent. Room keys would not work. Breakfeast was unapealing. And to top it off I was doubled billed. I paid through Orbitz and they billed me again at even a higher rate. When I called for help with the bill the staff was indifferent and told me the manager would call back in a couple of days. This is unacceptible. I would subjest no one ever stays there again!!!!!!!!!!! What a nightmare.

Outright rude. When called the front desk for an inquiry as well as to ask for toiletries, said to come down and pick it up ourselves. Also, ran out of shampoo.

Very nice, friendly staff. Clean room, good bed, & tasty breakfast. Overnight stay on our way to Florida.

I was happy with the hotel until I overheard someone who paid half of what I was pas paying per night. Orbitz, you let me down.

3903 Ambassador Caffery Pkwy Lafayette LA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a mile (2 km) of The Mall of Acadiana, Holiday Inn Express Hotel & Suites Lafayette is within 3 miles (5 km) of Acadian Village. This 84-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Blackham Coliseum is also a short drive from this Lafayette hotel.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All of Holiday Inn Express Hotel & Suites Lafayette's 84 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Free newspapers, free local calls, and hair dryers are also standard.


Property features

Guests staying at Holiday Inn Express Hotel & Suites Lafayette enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations. Additional amenities include conference space and a business center.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room

Twin 1 | Twin 2 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Lafayette

Couples (2) Business (3) Family (4) Other (1) Friends (1)
3

great short couple getaway

Couples

When we arrived it was around 9pm. We checked in, got our keys and when we walked into the room, it was not cleaned and still had an unmade bed, coffee cups and towels laying around. We went back down and informed the front desk. We received a new key for a new room and it was laughable that we encountered the same thing in the new room. Third time is a charm I guess as the third room was finally clean and ready for a guest to stay in. I will say the front desk made sure we got into a room, but would have liked if He would have been a little bit more apologetic about the while situation. Nevertheless, the room was very clean and bed was great. The breakfast was also great in the morning, especially the pancake machine. I would stay again.

By on Dec 8, 2014

5

thanksgiving stay

Couples

The king suite is quite roomy. Good breakfast and no problems with the complementary wifi access.

By on Nov 30, 2014

4

just what we needed.

Families

The experience was just what we were looking for. Not too fancy, but everything was in good order. Staff was friendly and helpful. The breakfast was better than our expectations. We were sorry to leave so quickly.

By on Nov 17, 2014

4

very clean, great location

BusinessTravelers

Can't complain about anything at all. Was welcomed upon arrival, had my keys waiting. Room was very clean. Breakfast was included in rate (complimentary to all guests) and better than most "paid" buffets!

By on Jan 21, 2014

3

great for price!

Singles

It was an enjoyable experience, but for a suite could have been better.

By on Oct 8, 2013

4

great experience!

Families

Was in town for the Louisiana Showcase of Bands at ULL. Stay was great, suite very accomodating for a family...

By on Nov 29, 2012

4

thank you

Families

After a long day of flying from the North West, and hassling with other aspects of the trip... It was extremely refreshing to have the check in process go so smoothly with little effort at all. Christian was extremely helpful and courteous (as was the rest of the staff). I will definitely be staying in the same spot for my next trip.

By on May 21, 2012

1

worst place i've every stayed

BusinessTravelers

Was staying there 6 nights had to change room 2 times. First room toilet did not work. second room celling was leaking. Third was ok but but the whole floor smelled. Staff was indifferent. Room keys would not work. Breakfeast was unapealing. And to top it off I was doubled billed. I paid through Orbitz and they billed me again at even a higher rate. When I called for help with the bill the staff was indifferent and told me the manager would call back in a couple of days. This is unacceptible. I would subjest no one ever stays there again!!!!!!!!!!! What a nightmare.

By on Aug 13, 2011

2

rude staff

GetawayWithFriends

Outright rude. When called the front desk for an inquiry as well as to ask for toiletries, said to come down and pick it up ourselves. Also, ran out of shampoo.

By on Mar 7, 2011

4

great overnight stay + breakfast

Families

Very nice, friendly staff. Clean room, good bed, & tasty breakfast. Overnight stay on our way to Florida.

By on Jun 28, 2010