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Rocana Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Rocana Hotel

A Rocana Hotel reception area with a modern design, featuring a reception desk, a waiting area with tables, and a large window providing a view of the street.
A hotel room with a bed, a desk, a chair, a television, and a window with curtains.
A buffet with various food items and a large window with a view of trees.
Rocana Hotel with a modern design, multiple floors, and a parking area in front.
A chef preparing food at an outdoor buffet with a view of the cityscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000
  • Place, Kuantan City Mall
    ‪1 min walk‬
  • Place, East Coast Mall
    ‪2 min walk‬
  • Place, Darul Makmur Stadium
    ‪10 min walk‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a bed, a desk with a television, a chair, and a window with curtains.

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior King Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Superior King Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 333 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Deluxe Room, 1 King Bed

  • City view
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Twin Room

  • City view
  • 333 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Hollywood Twin Room - Non-Smoking

Minibar, in-room safe, desk, WiFi (free)

Superior Hollywood Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kuantan

Located in Pekan Melayu, Rocana Hotel is adjacent to Kuantan City Mall and within a 5-minute walk of East Coast Mall. This 3-star hotel has 87 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Kuantan City Mall - 1 min walk - 0.1 miles
  • East Coast Mall - 2 min walk - 0.1 miles
  • Darul Makmur Stadium - 10 min walk - 0.6 miles
  • Masjid Negeri - 14 min walk - 0.8 miles
  • Heroes Museum - 17 min walk - 0.9 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

Restaurants

  • ‪Sushi King - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Sara Thai Kitchen - ‬7 min walk
  • ‪The Chicken Rice Shop - ‬5 min walk
  • ‪Music Star Karaoke - ‬5 min walk

About this property

Rocana Hotel

Rocana Hotel features free WiFi in public areas, a business center, and a meeting room. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a TV in a common area and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs. Minibars, coffee makers, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 12 for children
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 12 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan
Rocana
Rocana Hotel Hotel
Rocana Hotel Kuantan
Rocana Hotel Hotel Kuantan

Frequently asked questions

Is a free cancellation option available at Rocana Hotel?

Rocana Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Rocana Hotel?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Rocana Hotel on Aug 22, 2026 start from $53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Rocana Hotel?

This hotel is situated in Pekan Melayu, just steps from Kuantan City Mall and East Coast Mall. You'll also find Darul Makmur Stadium and Heroes Museum less than a mile away.

Will I be able to park at Rocana Hotel?

Yes, covered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Rocana Hotel have a casino?

No, Rocana Hotel doesn't have a casino.

Will I find an indoor pool at Rocana Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Rocana Hotel?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and concierge services.

Are there hot tubs at Rocana Hotel?

No, there isn't a spa tub at this hotel.

Does Rocana Hotel have a restaurant with a breakfast menu?

Yes, Rocana Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Rocana Hotel allow pets to stay free of charge?

No, pets aren't allowed at Rocana Hotel.

Are there connecting rooms at Rocana Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Rocana Hotel?

The closest major airport to Rocana Hotel is Kuantan (KUA-Sultan Haji Ahmad Shah), which is 11.8 mi away (19 minutes by car).

Can I book a room with a balcony at Rocana Hotel?

No, there aren't any guestrooms at Rocana Hotel that offer a balcony.

Rocana Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 62 out of 185 reviews
Rating 8 - Good. 91 out of 185 reviews
Rating 6 - Okay. 24 out of 185 reviews
Rating 4 - Poor. 5 out of 185 reviews
Rating 2 - Terrible. 3 out of 185 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nurul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Walkable to megamall
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

Great location with all needed for a night stay. May be can provide toothbrush/paste, and a hand soup at tiolet will improve the experience. Hotel locate near 3 shopping mall and eaties and massage shop
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Muhd Sazle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful.. room is spacious and importantly toilet is clean.. location is near to mall and it’s walking distant..
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Worth of money

Clean room, comfy bed, fantastic pillow, adequate space for rilex and strategic location
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Sammuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i will stay back if i come here to work again..
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Sai Hoh

Liked: Cleanliness, staff & service, amenities
Overall okay, just the WiFi signal is weak and the speed is slow.
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Cee Yeong

Disliked: Cleanliness, amenities, property conditions & facilities
Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get up early in the morning to move the car before parking enforcement hours began, which was far from ideal. The room itself was a good size, however it felt very tired and in desperate need of remedial work and redecoration. This was also true of many of the common areas beyond the reception area, which appeared worn and poorly maintained. There were several cleanliness and maintenance issues that should not really be present in a hotel of this standard, including stained bed linen, towels that were supposed to be white but are now shades of grey/cream, cracks in the walls, a rotten bathroom door frame, mould in the bathroom, and an ill-fitting toilet seat. Overall, the property feels neglected and in need of significant refurbishment and better upkeep. With investment and more consistent customer service, the hotel could have potential, but sadly the current condition did not meet expectations.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Peng Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

WEICHYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐選擇較少
Stayed 1 night in Apr 2026
Verified review

8/10 Good

WEICHYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐選擇非常少，相當可惜
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Eng Hock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and quiet. This location is very convenient as well!
Stayed 2 nights in Jun 2022
Verified review

6/10 Okay

David

Liked: Staff & service, amenities
-
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Hafiz Mursyidi Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Tuan nurul sabiqah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed short getaway. Selected this hotel due to reasonable price and walking distance to malls. Indeed no regret. Clean room. Comfy bed. Nice breakfast.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Zulqarnain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for Two Nights. The first night at Even numbers room n the view is an adjecent building. The odd numbers room with better city view. Avoid also connecting room as u can hear very clear ur neighbours whisper.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Zaidin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel near EC Mall & Kuantan City Mall

Excellence services by Rocana Hotel staff
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel very comfortable to stay for short period and business matter. The room was clean, nice, neat and tidy. Will stay here if come to kuantan again.
Stayed 1 night in Feb 2021
Verified review

8/10 Good

Siti Nor Suzana

Liked: Cleanliness, staff & service, room comfort

Great Value, Excellent Hotel

Excellent hotel for the 3 star rating. Room was clean although 1 corner in the room was a bit dusty. Breakfast buffet was included with our room package. The spread was typical Malaysian food along with some continental breakfast items including egg dishes. Overall taste is good, though everything seems to be a bit too sweet for my palate. Ample parking was available around the hotel. It is a mix of public parking lot and hotel basement parking. Basement parking entry was badly constructed. The downward ramp was too steep to be coupled with the bump at the entry. My MPV that was a bit laden with luggage and passengers gets it's underbody scraped each time we drive into the basement parking.
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Chee Meng

Liked: Cleanliness, staff & service
Well maintained room except for the air condition unit which froze and ice droplets falling down.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited parking space.
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly during check-in. The room is spacious and bed is big and comfort. Aircond is very cool. Water pressure is strong
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Zohrab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Value for money at a convenient location. The room is spacious with adequate amenities. Breakfast spread was lovely too.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Skoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war ziemlich gut das Frühstück ist eigentlich gut aber für Europäer dann doch schwierig. Das einzige was mich gestört hat und das sehr war das die Fenster sich nicht öffnen lassen.
Stayed 5 nights in Feb 2020
Verified review

6/10 Okay

Vn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in an ideal location - walking distance to mall and shops, pretty clean. Only disappointment was that we could hear conversation/noise from next rooms. It can be quite scary if you wake up middle of night to the loo and hear these voices.
Stayed 1 night in Dec 2019