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Swiss Garden Resort Residences Kuantan

4.0 star property

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Photo gallery for Swiss Garden Resort Residences Kuantan

Water park
Exterior
On the beach
In-room safe, desk, soundproofing, iron/ironing board
Children's play area - outdoor

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jalan Kuantan-Kemaman, Mukim Sungai Karang, Kuantan, Pahang, 26100
  • Place, Bukit Jelutung
    ‪7 min walk‬
  • Place, Natural Batik Factory
    ‪19 min walk‬
  • Place, Teluk Cempedak Beach
    ‪19 min drive‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪36 min drive‬

Room options

View all photos for 2 Bedroom Pool & Seaview 10-20

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Pool & Seaview 10-20

  • Sleeps 6

View all photos for 2 Bedroom Lake & Seaview 8-6

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 8-6

  • Sleeps 6

View all photos for 2 Bedroom Seaview 5-7

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Seaview 5-7

  • Sleeps 6

View all photos for 2 Bedroom Lake & Seaview 10-5

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 10-5

  • Sleeps 6

View all photos for 2 Bedroom Pool & Seaview 3-12

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Pool & Seaview 3-12

  • Sleeps 6

View all photos for 2 Bedroom Pool & Seaview 10-19

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Pool & Seaview 10-19

  • Sleeps 6

View all photos for 2 Bedroom G-3

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom G-3

  • Sleeps 6

View all photos for 2 Bedroom Lake & Seaview 5-3

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 5-3

  • Sleeps 6

View all photos for 2 Bedroom Pool View G-13A

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Pool View G-13A

  • Sleeps 6

View all photos for 2 Bedroom Lake & Seaview 3-6

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 3-6

  • Sleeps 6

View all photos for 2 Bedroom 3a-2

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom 3a-2

  • Sleeps 6

View all photos for 2 Bedroom Lake & Seaview 10-6

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Lake & Seaview 10-6

  • Sleeps 6

View all photos for 1 Bedroom 7-28

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom 7-28

  • Sleeps 4

View all photos for 1 Bedroom 9-23a

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom 9-23a

  • Sleeps 4

View all photos for 1 Bedroom Pool & Seaview 6-15

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom Pool & Seaview 6-15

  • Sleeps 4

View all photos for 1 Bedroom Pool & Seaview 10-15

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom Pool & Seaview 10-15

  • Sleeps 4

View all photos for 1 Bedroom Poolview 1-11

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom Poolview 1-11

  • Sleeps 4

View all photos for 1 Bedroom 9-23

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom 9-23

  • Sleeps 4

View all photos for 2 Bedroom 2-5

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom 2-5

  • Sleeps 6

View all photos for 2 Bedroom 2-6

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom 2-6

  • Sleeps 6

View all photos for 2 Bedroom 2-7

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom 2-7

  • Sleeps 6

View all photos for Deluxe Apartment 2-9

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Apartment 2-9

  • Sleeps 6

View all photos for 1 Bedroom 7-1

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom 7-1

  • Sleeps 4

About the neighborhood

Kuantan

Located 0.9 mi (1.5 km) from Natural Batik Factory, Swiss Garden Resort Residences Kuantan is within a 15-minute drive of other popular attractions like Taman Teruntum Mini Zoo. This 4-star hotel has 105 guestrooms and offers a free water park, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bukit Jelutung - 7 min walk - 0.4 miles
  • Natural Batik Factory - 19 min walk - 1.0 mile
  • Teluk Cempedak Beach - 19 min drive - 9.1 miles
  • Gua Charas - 23 min drive - 16.9 miles
  • Sungai Pandan Waterfall - 44 min drive - 31.1 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 39 min drive

Restaurants

  • ‪Restoran De' Alif - ‬11 min walk
  • ‪Hejōmatcha - ‬13 min walk
  • ‪Restoran Patana - ‬12 min walk
  • ‪Sechawan - ‬13 min walk
  • ‪Medan Selera Oh Fatimah - ‬1 min walk

About this property

Swiss Garden Resort Residences Kuantan

Swiss Garden Resort Residences Kuantan features a free water park, an outdoor pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MYR 120 per vehicle one way. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and express check-in.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include kitchens, refrigerators, and microwaves.
Recreational amenities at the hotel include a water park, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Free water park
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MYR 120 per vehicle (one way)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Swiss Garden Resort Residences Kuantan
Swiss Garden Resort Residences
Swiss Garden Residences Kuantan
Swiss Garn Resort Resinces
Swiss Residences Kuantan
Swiss Garden Resort Residences Kuantan Hotel
Swiss Garden Resort Residences Kuantan Kuantan
Swiss Garden Resort Residences Kuantan Hotel Kuantan

Frequently asked questions

What is there to do around Swiss Garden Resort Residences Kuantan?

This hotel is located in Kuantan, a short 18-minute walk from Natural Batik Factory and also 10 minutes on foot from Bukit Jelutung. You'll also find Natural Batik Factory and Bukit Cerung Kelubi nearby.

Is there parking available at Swiss Garden Resort Residences Kuantan?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Swiss Garden Resort Residences Kuantan have a casino at the property?

No, Swiss Garden Resort Residences Kuantan doesn't have a casino.

Will I find an indoor pool at Swiss Garden Resort Residences Kuantan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Swiss Garden Resort Residences Kuantan a good place to stay for couples?

Amenities that appeal to couples at this beachfront hotel include a kitchen as well as an outdoor pool and a restaurant.

Are there hot tubs at Swiss Garden Resort Residences Kuantan?

No, but guests can enjoy a sauna at this hotel.

Does Swiss Garden Resort Residences Kuantan have a restaurant with a breakfast menu?

No, Swiss Garden Resort Residences Kuantan doesn't have a restaurant that serves breakfast.

Will Swiss Garden Resort Residences Kuantan allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swiss Garden Resort Residences Kuantan.

Does Swiss Garden Resort Residences Kuantan have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Swiss Garden Resort Residences Kuantan?

The closest major airport to Swiss Garden Resort Residences Kuantan is Kuantan (KUA-Sultan Haji Ahmad Shah), which is 19.3 mi away (39 minutes by car).

Are there rooms with balconies that I can book at Swiss Garden Resort Residences Kuantan?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Swiss Garden Resort Residences Kuantan Reviews

Reviews

6.8
Rating 10 - Excellent. 12 out of 86 reviews
Rating 8 - Good. 30 out of 86 reviews
Rating 6 - Okay. 25 out of 86 reviews
Rating 4 - Poor. 13 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Very comfy. Suitable for family. Very popular seafront. Enjoyed the stay.
Stayed 1 night in Nov 2020

6/10 Okay

idris

Stayed 1 night in Oct 2020

10/10 Excellent

NORZID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Wan nurin adlina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The swimming pool awesome ! My family enjoyed at the swimming pool..i gave 5 star .. But the corridor too dirty ...had many cigarettes at corridor.. toilet also smelly . The room so comfortable n large for family with 4 person stayed...i like the room..the refrigerator also huge... I think i will come again to swiss garden residence for next holidays...
Stayed 1 night in Sep 2020

6/10 Okay

ina, KL

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
no turn down service to replace towel and amenities
Stayed 2 nights in Sep 2020

6/10 Okay

Aminul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My room not at the beach... So i cannot see the beach from my room... Dissapointed
Stayed 1 night in Aug 2020

8/10 Good

Janet, Kuala Lumpur

Traveled with family
Overall it’s ok. Basic, clean n tidy. Nice view with water park. Adjacent to beach. For this price can’t ask for more.
Stayed 1 night in Aug 2020

6/10 Okay

Azmidi

Stayed 1 night in Jul 2020

8/10 Good

Al-Adawiyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the best

Stayed 1 night in Jul 2020

8/10 Good

ANDREW

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with superb beach view.

stay was superb , Quiet and peaceful and near to the beach.
Stayed 2 nights in Feb 2020

8/10 Good

roz haniza

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

NICOLE

Traveled with partner
Disliked: Property conditions & facilities
the sofa in the residence seems dirty, the toilet light are too dark. Bowls have dirty stain on it.
Stayed 1 night in Nov 2019

6/10 Okay

M., Kelantan

Traveled with family and small children
Liked: Cleanliness
To add more facility
Stayed 1 night in Nov 2019

4/10 Poor

Tengku

Good stay but inaccurate address

Stay was ok, but Hotels.com was plain wrong on its location. Its 1 km off from the map shown!
Stayed 2 nights in Jun 2019

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Dinesh Kumar

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Khairunisah Mohd

Disliked: Cleanliness, staff & service

Disappointed

Facility is new. Pool was good, beach clean. Room was not cleaned on second day, just gv new towels. Dust was visible at TV cabinet.
Stayed 2 nights in Apr 2019

8/10 Good

Mohd

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene and peaceful environment and this hotel have their own beachside.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it. Filthy water park.

I personally wouldn’t come here again. I went there as the mini theme park looks amazing in the picture. But the pool actually very poorly maintained. It was dirty even in the morning. You can see and feel all the black moss floating around esp in the kids pool. Super disgusting. There are some pool tiles that already broken, and the surface was slimy like they have not clean it since they first build it. Breakfast is another story. I paid the room with breakfast but ended up walking across the street instead. Immediately after opening the breakfast lounge door, the smell of dirty kitchen piercing my nose. We were the 1st to arrive as the girl there still setting the buffet up. No greeting, no smile, poor service. The turkey ham were yellowish in color and the counter top, where the juices sits was slimey with leftover juice from last night I think. The smell in the restaurant itself just kills my appetite totally. So we left. I am glad I didn’t stay over 1 night. It was unbearable. Room was small with 2 bar wifi connection. Please do not over advertise the room by saying “Premier Family Suites”. Nothing premier about the room and it is definitely not a suite. Please change the room category to just 2 bedroom apartment. Overall the hotel is just filthy. Poorly maintained, poor service and this is the 1st hotel that I regretted staying this year.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean & tidy.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Apr 2019

10/10 Excellent

Rafidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

nurhidayah

Disliked: Cleanliness, staff & service, property conditions & facilities
the food was bad
Stayed 2 nights in Mar 2019

6/10 Okay

Vinceton

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2019

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