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Resorts World Genting - Resort Hotel

3.5 star property
Hotel connected to a shopping center in Genting Highlands with a casino

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Photo gallery for Resorts World Genting - Resort Hotel

Lobby
Dining
Shopping mall
Exterior
Deluxe Room | City view

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
Genting Highlands,Genting Highlands, Genting Highlands, Pahang, 69000
  • First World Plaza
    ‪3 min walk‬
  • Genting SkyWorlds Theme Park
    ‪5 min walk‬
  • Genting Highlands Premium Outlets
    ‪7 min drive‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪61 min drive‬

Room options

About the neighborhood

Genting Highlands

Resorts World Genting - Resort Hotel places you next to Genting Casino and within a 10-minute walk of Skytropolis Indoor Theme Park. This 835-room, 3.5-star hotel has a restaurant and a bar/lounge, along with a casino. It's connected to a shopping center in central Genting Highlands and also close to Genting SkyWorlds Theme Park and Genting Highlands Premium Outlets.

What's nearby

  • SkyAvenue - 2 min walk - 0.1 miles
  • Arena of Stars - 3 min walk - 0.2 miles
  • First World Plaza - 3 min walk - 0.2 miles
  • Genting SkyWorlds Theme Park - 5 min walk - 0.3 miles
  • Genting Highlands Premium Outlets - 7 min drive - 2.4 miles

Getting around

  • Kuala Lumpur Gombak Station - 46 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 84 min drive

Restaurants

  • ‪McDonald's & McCafé - ‬8 min walk
  • ‪Tealive - ‬2 min walk
  • ‪Munakata Ramen - ‬8 min walk
  • ‪Richdad Cafe - ‬8 min walk
  • ‪Chicken Claypot House 鸡煲之家 Genting Highlands - ‬6 min walk

About this property

Resorts World Genting - Resort Hotel

Hotel connected to a shopping center in Genting Highlands with a casino
Guests of Resorts World Genting - Resort Hotel enjoy features like a casino, free WiFi in public areas, and a business center. Onsite parking is offered for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. This hotel also has a garden.
Guests can expect WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Refrigerators, electric kettles, and ceiling fans are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Restaurant

Resorts World Genting - Genting Skyworlds Hotel

  • Restaurant
  • Business services
  • Laundry
  • Room service
7.4 out of 10, Good, 118 reviews
Resorts World Genting - Genting Skyworlds Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Bowling alley
  • Casino

Family friendly

  • Bowling alley
  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 85 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 85 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Resort Hotel Genting Highlands
Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel
Resorts World Genting Genting Highlands
Resorts World Genting
Resorts World Genting Resort
Resorts World Genting Resort Hotel
Resorts World Genting - Resort Hotel Hotel
Resorts World Genting - Resort Hotel Genting Highlands
Resorts World Genting - Resort Hotel Hotel Genting Highlands

Frequently asked questions

What can I see close to Resorts World Genting - Resort Hotel?

This hotel is located in Genting Highlands, just steps from Genting Casino and Arena of Stars, and within a short walk of Skytropolis Indoor Theme Park. You'll also find Genting SkyWorlds Theme Park and First World Plaza less than a mile away.

Is parking available on site at Resorts World Genting - Resort Hotel?

Yes, self parking is available for a surcharge. Accessible parking is also available for guests.

Does Resorts World Genting - Resort Hotel have a casino on the premises?

Yes, Resorts World Genting - Resort Hotel has a casino.

Will I find an indoor pool at Resorts World Genting - Resort Hotel?

No, there is no indoor pool at this hotel.

Is Resorts World Genting - Resort Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a casino.

Are there hot tubs at Resorts World Genting - Resort Hotel?

No, this hotel doesn't have a spa tub.

Does Resorts World Genting - Resort Hotel have a restaurant with a breakfast menu?

No, Resorts World Genting - Resort Hotel doesn't have a restaurant that serves breakfast.

Will Resorts World Genting - Resort Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Resorts World Genting - Resort Hotel.

Does Resorts World Genting - Resort Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Resorts World Genting - Resort Hotel?

The closest major airport to Resorts World Genting - Resort Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is about 25.9 mi away.

Are there rooms with balconies at Resorts World Genting - Resort Hotel?

No, there aren't any guestrooms with balconies at Resorts World Genting - Resort Hotel.

Resorts World Genting - Resort Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 243 reviews
Rating 8 - Good. 110 out of 243 reviews
Rating 6 - Okay. 49 out of 243 reviews
Rating 4 - Poor. 24 out of 243 reviews
Rating 2 - Terrible. 6 out of 243 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

MUI EE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

4/10 Poor

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Highland Surprise.

We were overwhelmed by the lenghths to which the staff accommodated our needs to be in different parts of the overall resort at different times. Because most of the major hotels and attractions are interconnected with undercover links and escalators, walking from one to another was relatively easy on such a steep location.
Stayed 3 nights in Oct 2023

10/10 Excellent

SOH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Khoo Koh

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good

Lian peng

Stayed 2 nights in Dec 2022

8/10 Good

ELIANA, PUNGGO CENTRALL

Stayed 2 nights in Mar 2023

2/10 Terrible

Xun Jie

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Poor customer service with sometimes rude behaving receptionist. Room is not clean.
Stayed 3 nights in Feb 2023

8/10 Good

Gek Choo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room

10/10 Excellent

Jashveerdeep Singh

6/10 Okay

Verified traveler

Traveled with family
A basic hotel with high price. No wifi in the room. Only available at the hotel lobby.
Stayed 1 night in Dec 2022

8/10 Good

Lim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay with a view with the family.

Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend
Stayed 3 nights in Dec 2022

6/10 Okay

Eng Keen

Stayed 1 night in Dec 2022

8/10 Good

WEI RE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great. Too noisy no sounds proofing

4/10 Poor

Looi

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

no wifi in room.

Such grand hotel there is no wifi in the room. No provide toothbrush & toothpaste. End up we have to buy our own.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad check-in experience

The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
Stayed 2 nights in Mar 2020

8/10 Good

Rebecca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

4/10 Poor

TWTYK

Traveled with partner
Liked: Amenities
Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Jen

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very basic room, tv limited Channels (no suitable kids channel), no wifi provided. Situated next to stars avenue so music was blasting non stop in the afternoon and in the evening till 11pm. I can’t believe we paid $600plus RM for this. Carpark was $21rm and not included as well. Got our room at 2pm and later they call us to inform early check in applied and I need to pay. It was $5rm and the staff paid it in the end since it was his mistake but I felt it was overall poor hotel management and actually management should have waived instead of making staff pay. The only plus point is that it is linked to carpark and shopping mall. Will avoid staying again
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Absence of signage and info counter

When we got out of Awana cable car station, there was no signage at all to give directions to the Hotel, nor information counter to provide assistance. The visitors had to manage by themselves alone.Very frustrated...
Stayed 1 night in Nov 2019