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Hotel Santi

4.0 star property
Hotel with a restaurant, a short walk to Main Market Square

Choose dates to view prices

Photo gallery for Hotel Santi

Deluxe Suite | 1 bedroom, minibar, in-room safe, desk
Free toiletries, hair dryer, slippers, towels
Lobby sitting area
Daily buffet breakfast (PLN 79 per person)
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Laundry

Explore the area

View in a map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Royal Road
    ‪1 min walk‬
  • Main Market Square
    ‪3 min walk‬
  • Wawel Castle
    ‪9 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, minibar, in-room safe, desk

Standard Triple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Standard Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Kraków

Located in Kraków Old Town, Hotel Santi is within a 5-minute walk of Main Market Square and within 15 minutes of other popular attractions like Wawel Castle. This 20-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Cloth Hall - 5 min walk - 0.3 miles
  • Wawel Castle - 9 min walk - 0.5 miles

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karmello Chocolatier - ‬1 min walk
  • ‪Pijana Wiśnia - ‬2 min walk
  • ‪Smak Ukraiński - ‬2 min walk
  • ‪Lajkonik - ‬1 min walk

About this property

Hotel Santi

Hotel with a restaurant, a short walk to Main Market Square
Guests staying at Hotel Santi enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. If you drive, self parking is PLN 100 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 113 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and LCD TVs. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include refrigerators, minibars, and electric kettles.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Polish

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9.6 out of 10, Exceptional, 180 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 79 for adults and PLN 79 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per day
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PLN 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 79 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Frequently asked questions

Is a free cancellation option available at Hotel Santi?

Hotel Santi provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santi?

As of Aug 12, 2025, prices found for a 1-night stay for 2 adults at Hotel Santi on Aug 22, 2025 start from $130.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Santi?

This hotel is situated in Kraków Old Town within a 10-minute walk of Main Market Square and Wawel Castle. You'll also find Royal Road and Planty Park less than a mile away.

Will I be able to park at Hotel Santi?

Yes, parking is offered for PLN 100 per day. Though parking is limited, electric car charging is also available.

Does Hotel Santi have a casino on the premises?

No, Hotel Santi doesn't have a casino.

Will I find an indoor pool at Hotel Santi?

No, there is no indoor pool at this hotel.

Is Hotel Santi a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include a minibar, a turndown service, and slippers.

Does Hotel Santi have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Santi feature a restaurant that includes a breakfast menu?

Yes, Hotel Santi serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Santi allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Santi for a fee of PLN 50 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Santi?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Santi?

The closest major airport to Hotel Santi is John Paul II - Balice Airport (KRK), which is 10.2 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Hotel Santi?

No, there aren't any guestrooms with balconies at Hotel Santi.

Hotel Santi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 522 out of 949 reviews
Rating 8 - Good. 358 out of 949 reviews
Rating 6 - Okay. 50 out of 949 reviews
Rating 4 - Poor. 12 out of 949 reviews
Rating 2 - Terrible. 7 out of 949 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking old town hotel

Cracking hotel in old town Krakow. Short walk to old town square, castle wawel and river. We actually just walked everywhere from here ie Ghetto heroes square, along the river, Jewish quarter etc Breakfast options were very good and the hotel also offers take away breakfast if leaving early which was superb for the day we had booked a tour to Auschwitz and Salt Mines as tour pick up was 6:10. Reception staff were great with any queries and we could leave luggage when arrived early or after check out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so central. Lovely spacious room, spotlessly clean. Staff very friendly. Also allowed early check in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Revital

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location. I had a great stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay close to the Town Square

Great location, good rooms and service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Amazing hotel in old town Krakow with amazing service and secure parking.
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large rooms and friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

Luisa

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Staff very helpful and friendly. Good breakfast served flexibly. Room large and bed very comfortable. Easy walking distance to most areas
Stayed 4 nights in Sep 2024

10/10 Excellent

Jakub Michal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Would stay here again
Stayed 6 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayleigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, just a few minutes walk from the main square. Had air con which was brilliant, room was really spacious. Would stay here again
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Magdalena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood at this hotel for 1 night with my husband and daughter. The hotel was 1 block away from the main square. The front desk staff was welcoming and helpful. The room was very cozy and clean. We will definitely be back next time we visit Krakow.
Stayed 1 night in Aug 2024

10/10 Excellent

Coree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and wonderful staff

Hotel Santi was wonderful. Great location and easy to access via the old town and Jewish quarter. The staff was wonderful, the beds were comfortable, and everything was very clean. We had a room facing the street and therefore could hear people and trams as they went by. It didn't bother us as we live in the city and are used to the noise but if noise bothers you, request a room off the street. It was a beautiful stay in a beautiful city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elzbieta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location- right by Rynek Główny.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend
Stayed 1 night in Jul 2024

6/10 Okay

Agnieszka

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bardzo dobra lokalizacja
Stayed 1 night in Jul 2024

10/10 Excellent

Fredrik

Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Stayed 5 nights in Jul 2024

8/10 Good

Pablo

Stayed 3 nights in Jul 2024

8/10 Good

Nathan

Stayed 5 nights in Jun 2024

4/10 Poor

Paula

Traveled with partner
Disliked: Staff & service
Disappointed. Stayed here in 2023 so I thought it would be nice to return to the same hotel even though things like AC aren’t available and parking is a pain. Unfortunately i messed up and made reservations on the incorrect date and noticed it only when I received an email stating I need to check in. Long story short I simply wanted for the hotel to move my date to when I actually would arrive.. hotel staff not helpful .. and would not accommodate… even tried Expedia to assist and got nothing. …so needless to say I am out 2 nights stay but on the plus side I am still going to Krakow but not returning to this hotel ever again .. and I go every year …
Stayed 2 nights in Jun 2024

6/10 Okay

Anna

Liked: Staff & service
Stayed 1 night in Jun 2024

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