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The LUMA Hotel - A Member of Design Hotels

3.5 star property
Hotel with 3 restaurants, near Imago Shopping Mall

Choose dates to view prices

Photo gallery for The LUMA Hotel - A Member of Design Hotels

Cafe
Reception
Lobby lounge
Reception
Emerald Original (Hollywood Twin) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100
  • Place, Sutera Harbour
    ‪3 min walk‬
  • Place, Imago Shopping Mall
    ‪16 min walk‬
  • Place, Suria Sabah Shopping Mall
    ‪5 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

Room options

View all photos for Emerald Original (Hollywood Twin)

View from room

Emerald Original (Hollywood Twin)

  • 398 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Fern Cosy Hollywood Bedroom

Fern Cosy Hollywood Bedroom | Game room

Fern Cosy Hollywood Bedroom

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Grass Standard Hollywood Bedroom

Grass Standard Hollywood Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Grass Standard Hollywood Bedroom

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Palm Marvellous Hollywood Bedroom

Palm Marvellous Hollywood Bedroom | Game room

Palm Marvellous Hollywood Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Eden Deluxe Bedroom

Eden Deluxe Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Eden Deluxe Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emerald Original Double Bedroom

View from room

Emerald Original Double Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Extraordinary (Family Suite)

1 bedroom, premium bedding, minibar, in-room safe

Family Extraordinary (Family Suite)

  • 549 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for Fern Cosy Double Bedroom

Fern Cosy Double Bedroom | Game room

Fern Cosy Double Bedroom

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grass Standard Double Bedroom

Grass Standard Double Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Grass Standard Double Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Green Luxury Family (Suite)

1 bedroom, premium bedding, minibar, in-room safe

Green Luxury Family (Suite)

8.0 out of 10
Very good
(1 review)
  • 506 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for Palm Marvellous Double Bedroom

Palm Marvellous Double Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Palm Marvellous Double Bedroom

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Eden Deluxe Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Eden Deluxe Bedroom

  • Sleeps 4

View all photos for Emerald Original Bedroom Double

1 bedroom, premium bedding, minibar, in-room safe

Emerald Original Bedroom Double

  • Sleeps 2

View all photos for Emerald Original Bedroom Hollywood

1 bedroom, premium bedding, minibar, in-room safe

Emerald Original Bedroom Hollywood

  • Sleeps 2

View all photos for Fern Cosy Bedroom Hollywood

1 bedroom, premium bedding, minibar, in-room safe

Fern Cosy Bedroom Hollywood

  • Sleeps 2

View all photos for Fern Cosy Bedroom King

1 bedroom, premium bedding, minibar, in-room safe

Fern Cosy Bedroom King

  • Sleeps 2

View all photos for Grass Standard Bedroom Double

1 bedroom, premium bedding, minibar, in-room safe

Grass Standard Bedroom Double

  • Sleeps 2

View all photos for Grass Standard Bedroom Hollywood

1 bedroom, premium bedding, minibar, in-room safe

Grass Standard Bedroom Hollywood

  • Sleeps 2

View all photos for Green Luxury Family Room

1 bedroom, premium bedding, minibar, in-room safe

Green Luxury Family Room

  • Sleeps 4

View all photos for Palm Marvellous Bedroom Double

1 bedroom, premium bedding, minibar, in-room safe

Palm Marvellous Bedroom Double

  • Sleeps 2

View all photos for Palm Marvellous Bedroom Hollywood

1 bedroom, premium bedding, minibar, in-room safe

Palm Marvellous Bedroom Hollywood

  • Sleeps 2

View all photos for Family Extraordinary Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Family Extraordinary Bedroom

  • Sleeps 4

10-Green Luxury Family Room (Mi-Dlux)

  • Sleeps 4

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About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, The LUMA Hotel - A Member of Design Hotels is adjacent to Sutera Harbour and a short stroll from Gleneagles Hospital. The 115 rooms at this 3.5-star hotel include minibars, coffee makers, and flat-screen TVs.

What's nearby

  • Sutera Harbour - 3 min walk - 0.2 miles
  • Imago Shopping Mall - 16 min walk - 0.9 miles
  • Gaya Street Sunday Market - 5 min drive - 2.5 miles
  • Suria Sabah Shopping Mall - 5 min drive - 2.7 miles
  • Jesselton Point Ferry Terminal - 5 min drive - 2.9 miles

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 12 min drive

Restaurants

  • ‪Restoran Grill Fish - ‬10 min walk
  • ‪D' Lengkuas - ‬18 min walk
  • ‪Grace Point (Food Court) - ‬16 min walk
  • ‪Sutera Harbour Resort - ‬1 min walk
  • ‪Grill Fish - ‬15 min walk

About this property

The LUMA Hotel - A Member of Design Hotels

Hotel with 3 restaurants, near Imago Shopping Mall
Guests staying at The LUMA Hotel - A Member of Design Hotels enjoy free WiFi in public areas, express check-in, and a water dispenser. Limited parking is available. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a banquet hall and a convenience store.
Flat-screen TVs come with digital channels. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are other standard amenities.

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Hilton Kota Kinabalu
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 973 reviews
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The price is $86
Nov 29 - Nov 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 38 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fish Market Restaurant
  • Flow Coffee @ Luma
  • Hinode Restaurant
  • JOJO Restaurant

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 116 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 150.0 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 38 for adults and MYR 38 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

Frequently asked questions

Is a free cancellation option available at The LUMA Hotel - A Member of Design Hotels?

The LUMA Hotel - A Member of Design Hotels offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do around The LUMA Hotel - A Member of Design Hotels?

This hotel is situated in Downtown Kota Kinabalu, just steps from Sutera Harbour. You'll also find Imago Shopping Mall and Kota Kinabalu Esplanade within a short drive.

Is there parking available at The LUMA Hotel - A Member of Design Hotels?

Yes, though parking is limited.

Does The LUMA Hotel - A Member of Design Hotels have a casino?

No, The LUMA Hotel - A Member of Design Hotels doesn't have a casino.

Is there an indoor pool at The LUMA Hotel - A Member of Design Hotels?

No, there is no indoor pool at this hotel.

Is The LUMA Hotel - A Member of Design Hotels a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and bathrobes.

Does The LUMA Hotel - A Member of Design Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does The LUMA Hotel - A Member of Design Hotels feature a restaurant that includes a breakfast menu?

Yes, The LUMA Hotel - A Member of Design Hotels has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Does The LUMA Hotel - A Member of Design Hotels allow pets to stay for free?

No, pets and service animals aren't allowed at The LUMA Hotel - A Member of Design Hotels.

Are there connecting rooms at The LUMA Hotel - A Member of Design Hotels?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The LUMA Hotel - A Member of Design Hotels?

The closest major airport to The LUMA Hotel - A Member of Design Hotels is Kota Kinabalu Intl. Airport (BKI), which is 4.2 mi away (12 minutes by car).

Are there rooms with balconies at The LUMA Hotel - A Member of Design Hotels?

No, there aren't any guestrooms with balconies at The LUMA Hotel - A Member of Design Hotels.

The LUMA Hotel - A Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 142 reviews
Rating 8 - Good. 33 out of 142 reviews
Rating 6 - Okay. 4 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, Tunbridge Wells

Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back
Stayed 3 nights in Jun 2025

2/10 Terrible

Stewart

False advertising- Hotel not located as advertised

The hotel was not in the location advertised. On the Hotels.com map it shows it between the Marina and the golf course. The hotel is in fact outside the Marnia resort area, on the other side of a major road. Not in walking distance. I booked it to be at the Marnia resort complex. False advertising and extremely disappointing.
Stayed 1 night in Jun 2025

10/10 Excellent

Aazon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Gym is insane for a hotel. Super clean and chic in design.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Yong Hong

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food location

Clean, next to the Imago mall just acoress the bridge
Stayed 2 nights in Mar 2025

6/10 Okay

CHEE PENG

Stayed 2 nights in Mar 2025

8/10 Good

Elson

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful treat

Lovely reception on arrival, clean and well maintained hotel with nice touches. It was a treat to stay.
Stayed 2 nights in Jan 2025

6/10 Okay

Donald, Winnipeg

Traveled with partner
A hotel forced into a former warehouse or something... Twisting, winding bizarre hallway system... Two sets of elevators which don't all go to the same floors and doors... Generally weird overall... Would not stay there again...
Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay this time. My go to hotel every time I visit KK.
Stayed 2 nights in Oct 2024

8/10 Good

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아침식사가 좀 부실. 방은 깨끗하고 크고 시설 양호
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aftab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location and beautiful ambience.

Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Stayed 2 nights in Aug 2024

8/10 Good

FLORENT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
Stayed 1 night in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

SEK FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Osamu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Malene

Stayed 1 night in Jul 2024

10/10 Excellent

Hung Fu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good accommodation experience I will definitely go there again next time I have a chance
Stayed 2 nights in Jun 2024

10/10 Excellent

JONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jit Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and comfortable hotel

Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Stayed 2 nights in May 2024