Shangri-La Tanjung Aru, Kota Kinabalu

5.0 star property

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Tanjung Deluxe Seaview Suite (King) | Terrace/patio
Daily buffet breakfast for a fee
Poolside bar
Private beach, sun loungers, beach umbrellas, beach towels
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Jalan Aru, Tanjung Aru, 20, Kota Kinabalu, Sabah, 88100
  • Place, Tanjung Aru Perdana Park
    ‪17 min walk‬
  • Place, Imago Shopping Mall
    ‪7 min drive‬
  • Place, Suria Sabah Shopping Mall
    ‪9 min drive‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

Tanjung Seaview (King)

9.0 out of 10
Wonderful
(11 reviews)
  • Sea view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Tanjung Sea View, Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Tanjung Deluxe Seaview Suite (King)

  • Sea view
  • 1991 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Kinabalu Seaview (King)

8.8 out of 10
Excellent
(10 reviews)
  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Kinabalu Mountain View (King)

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Tanjung Seaview (Twin)

  • Sea view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Kinabalu Seaview (Twin)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Kinabalu Mountain View (Twin)

9.4 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Horizon Club Seaview (King)

  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Horizon Club Seaview (Twin)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Kinabalu Deluxe Seaview Suite (King)

  • Sea view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Suite (Kinabalu Jungle Themed)

  • Sea view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, 1 King Bed, Pool View (Tanjung)

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Tanjung Sea View, Standard Room, 1 King Bed, Terrace

  • Sea view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Horizon Club, Club Twin Room, Terrace, Sea View

  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Horizon Club, Room, 1 King Bed, Terrace, Sea View

  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Tanjung Sea View, Standard Twin Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 King Bed, Terrace, Sea View (Kinabalu)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Standard Twin Room, Pool View (Tanjung)

  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Twin Room, Terrace, Sea View (Kinabalu)

  • Sea view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Family Twin Room, Terrace, Pool View (Tanjung )

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Family Room, 1 King Bed, Pool View (Tanjung, Terrace)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, 1 King Bed, Terrace (Questers Tanjung)

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Twin Room, Terrace (Questers Tanjung)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kota Kinabalu

Located in Tanjung Aru, Shangri-La Tanjung Aru, Kota Kinabalu is within a few miles (5 km) of popular sights such as Sabah State Mosque and Imago Shopping Mall. This 498-room, 5-star resort has 2 outdoor pools along with a private beach and a marina.

What's nearby

  • Tanjung Aru Perdana Park - 17 min walk - 1.0 mile
  • Sabah State Mosque - 6 min drive - 2.9 miles
  • Imago Shopping Mall - 7 min drive - 3.7 miles
  • Gaya Street Sunday Market - 9 min drive - 4.9 miles
  • Suria Sabah Shopping Mall - 9 min drive - 5.1 miles

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 17 min drive

Restaurants

  • ‪DAI JANG GUM 大長今 - ‬3 min drive
  • ‪Coco Joe's Bar & Grill - ‬9 min walk
  • ‪Dian Dian - ‬4 min drive
  • ‪Kinabalu Club Lounge - ‬7 min walk
  • ‪Shang Palace - ‬7 min walk

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

Shangri-La Tanjung Aru, Kota Kinabalu features a private beach, a marina, and a full-service spa. Onsite parking is available, both free self and paid valet parking (MYR 20 per day)—also useful is an airport shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach resort include 2 outdoor pools, a free water park, and a children's pool.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies or patios, espresso makers, and ceiling fans. Change of towels is available on request.
A private beach, 3 outdoor tennis courts, a marina, and a complimentary water park with waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a steam room.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi, The Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Limo/town car service
  • Free uncovered self parking on site
  • Covered valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Borneo Lounge; Bar
  • Cafe' TATU
  • Coco-Joe's Bar; Grill
  • Shang Palace
  • Sunset Bar

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Mountain biking
  • Paddleboard
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Changing table
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 7,190 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Sign language-capable staff
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shangri-La mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from December 9 2025 to February 10 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Fitness facilities
  • Recreation facilities
The property will be renovating from October 28 2025 to February 10 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Fitness facilities
  • Lobby
  • Select guestrooms
  • Water park

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 212.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 212.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Is free cancellation available at Shangri-La Tanjung Aru, Kota Kinabalu?

Shangri-La Tanjung Aru, Kota Kinabalu offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Tanjung Aru, Kota Kinabalu?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Tanjung Aru, Kota Kinabalu on Jul 21, 2026 start from $334, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Tanjung Aru, Kota Kinabalu?

This resort is situated in Tanjung Aru within a short 18-minute walk of Tanjung Aru Perdana Park. You'll also find Imago Shopping Mall and Sutera Harbour within a short drive.

Will I be able to park at Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, self parking is offered for free at the resort. Valet parking is available for MYR 20 per day. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Shangri-La Tanjung Aru, Kota Kinabalu?

Chi, The Spa is the resort's spa and services include deep-tissue massages, Swedish massages, aromatherapy, and reflexology.

Are there luxury amenities available at Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and an ocean-view restaurant at this resort.

Does Shangri-La Tanjung Aru, Kota Kinabalu feature a casino?

No, Shangri-La Tanjung Aru, Kota Kinabalu doesn't have a casino.

Is there an indoor pool at Shangri-La Tanjung Aru, Kota Kinabalu?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 9:00 PM. Note though that pool facilities will be unavailable from December 9 2025 until February 10 2027 (subject to change).

Is Shangri-La Tanjung Aru, Kota Kinabalu good for couples?

There are many amenities for couples at this resort, including champagne service and in-room massages in each guestroom, and some feature sea view.

Does Shangri-La Tanjung Aru, Kota Kinabalu have a hot tub?

No, but this resort does have a steam room.

Does Shangri-La Tanjung Aru, Kota Kinabalu feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Tanjung Aru, Kota Kinabalu has 3 restaurants, and serves buffet breakfast each morning for a surcharge. Please note that the dining venue will be closed between December 9 2025 and February 10 2027 (subject to change).

Does Shangri-La Tanjung Aru, Kota Kinabalu allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Tanjung Aru, Kota Kinabalu.

Does Shangri-La Tanjung Aru, Kota Kinabalu have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Where is the closest airport to Shangri-La Tanjung Aru, Kota Kinabalu?

The closest major airport to Shangri-La Tanjung Aru, Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI), which is 4.6 mi away (17 minutes by car).

Can I book a room with a balcony at Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, every guestroom at Shangri-La Tanjung Aru, Kota Kinabalu comes with a furnished balcony/patio and some offer sea and mountain views.

Does Shangri-La Tanjung Aru, Kota Kinabalu have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Tanjung Aru, Kota Kinabalu.

Shangri-La Tanjung Aru, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1000 reviews
Rating 8 - Good. 182 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Noor Zawani

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Youngsoo

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic view, warm welcome from staffs, clean room condition
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Nga Yan

Liked: Cleanliness, staff & service, amenities
Staff are nice, room is spacious
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

SITIE ASHYURRAH

Liked: Cleanliness, amenities, property conditions & facilities
great hospitality
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
Excellent hotel service!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Staff were fantastic - literally everyone, spa, restaurants, water sports, and room carers. Amazing
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Prof Mahadeva

Liked: Cleanliness, amenities, property conditions & facilities
The relaxing environment and view. Cafe tatu menu can be improved to include authentic Malaysian cuisine .
Stayed 3 nights in Dec 2025
Verified

8/10 Good

CHI KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was very happy for this trips and feel best enviroment in hotel.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Jaeyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the best vacation there.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

JIANFENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good facilities, really enjoyed
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Nanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the warm hospitality of the hotel staff, our trip became a truly wonderful experience.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Singh

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort experience. Sapi Island was breathtaking. Azure waters, glorious sun. Paradise
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay in a wonderful resort
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Byeong Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff made our stay memorable. All were friendly, courteous, helpful and went the extra mile. Would definitely return
Stayed 20 nights in Sep 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in KK
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

DIVAKAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly with😀
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were absolutely outstanding. We absolutely loved our stay and didn’t want to come home
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service and good ambience, will visit next year - keep up the good work
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish, all the staff were friendly polite and kind, we will be going back soon
Stayed 13 nights in Mar 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great time.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Ashutosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Kids had a blast in the pool and water slides. Good breakfast spread as well.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Hong Nhung Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
The Shangri-La was a beautiful well kept resort which was so family friendly. Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant. We would definitely recommend the Shangri-La to our family and friends.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids facilities are amazing which it’s important for families. The outdoor bbq buffet and shows was amazing The staff was very kind and helpful Lorena, and Ann from the lounge
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sau Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for family

It’s close to the airport, staffs are friendly. I highly recommend this hotel to family with kids, the pools are very nice. Also there is a pier to islands, it’s convenient.
Stayed 3 nights in Jul 2024