Tru by Hilton Knoxville West Turkey Creek

Property class: 2.5

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Room, 2 Queen Beds | Desk, free WiFi, bed sheets
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
380 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪6 min walk‬
  • Place, Tennova Hospitalist Group
    ‪12 min walk‬
  • Place, Topgolf Knoxville
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(54 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

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About the neighborhood

Knoxville

Located in Knoxville West, Tru by Hilton Knoxville West Turkey Creek is within a mile (2 km) of sights such as Tennova Hospitalist Group and Turkey Creek Shopping Center. This 80-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Turkey Creek Shopping Center - 6 min walk - 0.4 miles
  • Tennova Hospitalist Group - 12 min walk - 0.7 miles
  • Topgolf Knoxville - 2 min drive - 1.5 miles
  • Regal Pinnacle - 2 min drive - 1.7 miles
  • University of Tennessee - 15 min drive - 16.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Texas Roadhouse - ‬17 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

At Tru by Hilton Knoxville West Turkey Creek, guests have access to a gym, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage.
Guests can expect free WiFi and flat-screen TVs with cable channels. Desks are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

Is a free cancellation option available at Tru by Hilton Knoxville West Turkey Creek?

Tru by Hilton Knoxville West Turkey Creek offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Knoxville West Turkey Creek?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Knoxville West Turkey Creek on May 10, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Tru by Hilton Knoxville West Turkey Creek?

This hotel is situated in Knoxville West within a short 18-minute walk of Turkey Creek Shopping Center. You'll also find Fort Loudoun Lake and Dead Horse Lake Golf Course within a short drive.

Does Tru by Hilton Knoxville West Turkey Creek have a casino at the property?

No, Tru by Hilton Knoxville West Turkey Creek doesn't have a casino.

Is there an indoor pool at Tru by Hilton Knoxville West Turkey Creek?

No, there is no indoor pool at this hotel.

Does Tru by Hilton Knoxville West Turkey Creek have a restaurant with a breakfast menu?

Tru by Hilton Knoxville West Turkey Creek offers free breakfast though there is no restaurant.

Does Tru by Hilton Knoxville West Turkey Creek allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Knoxville West Turkey Creek for a fee of USD 50 per accommodation, per stay.

Where is the closest airport to Tru by Hilton Knoxville West Turkey Creek?

The closest major airport to Tru by Hilton Knoxville West Turkey Creek is McGhee Tyson Airport (TYS), which is 15 mi away (19 minutes by car).

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 419 out of 744 reviews
Rating 8 - Good. 141 out of 744 reviews
Rating 6 - Okay. 90 out of 744 reviews
Rating 4 - Poor. 49 out of 744 reviews
Rating 2 - Terrible. 45 out of 744 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Theresa

Stayed 1 night in Jan 2026

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the design of this hotel. It gave me a college dorm vibe but in a good way. The room was very nice. I loved the pairing like curtain and black out shade. The sound of traffic was loud though. But, I was tired so I still feel asleep
Stayed 1 night in Jan 2026

4/10 Poor

Lindsay

Stayed 1 night in Jan 2026

10/10 Excellent

Prasad

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel to stay at budget. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Allana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff Clean room Breakfast wasn't the greatest and the workers were eating so they'd jump in front of you.
Stayed 1 night in Jan 2026

8/10 Good

Casey, Hewlett

Stayed 1 night in Jan 2026

4/10 Poor

Debra

Breakfast was lacking and the room really needs a update like the tikes and wallpaper are crap
Stayed 1 night in Dec 2025

8/10 Good

Miles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very warm welcoming and clean looking lobby and hallways. I didn’t like the over fragrance of the hotel, makes me think they’re hiding an unpleasant smell. But overall, the room is very clean and comfortable bed and sheets.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

2/10 Terrible

james

Traveled with family
Disliked: Amenities
We asked for a couple extra pillows and they said the hotel didn’t have extra pillows. They finally came up with two that were so thin they put them both in the same pillow case. The noise from the intestate was so loud it sounded like the windows were up.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean Plenty of soap/shampoo TV guide and ease of use Shower pressure best I've ever seen at a hotel Nice breakfast and eating area Nice gym equipment Room laid out well Bed and pillows were great I have to say that I've stayed at a lot of hotels and you guys were the best! Hand Down! Thank You!
Stayed 1 night in Dec 2025

2/10 Terrible

Bradley

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was nice and in a great location, but the bed was so worn out I couldn't sleep or stay in it for more than an hour without having to get up. I travel a lot, and this was by far the worst bed I have ever had at a hotel.
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Nov 2025

8/10 Good

Celeste

Stayed 1 night in Dec 2025

10/10 Excellent

liz

Business traveler
Liked: Cleanliness, staff & service
Wish that they would use a blanket on the bed instead of a dust ruffle for the blanket. Or at least put an extra blanket somewhere in the room where you don’t have to call for an extra blanket. Nice touch putting your name on the tv welcoming you to your room
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
All staff was courteous and kind. Breakfast was good. Room was spotless and smelled clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Traveled with pets, Traveled with family
Liked: Amenities
Great hotel, easy to find. Wonderful ambiance and excellent staff. Breakfast was outstanding and a great way to start the day of travel. Parking is great and nice and close to the entrance.
Stayed 1 night in Dec 2025

8/10 Good

Deborah

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Ants in the bathroom
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
VERY COURTEOUS
Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless. Staff friendly
Stayed 1 night in Dec 2025

2/10 Terrible

Steven

Very close to the highway, awful sound isolation so it was loud in the room. When I got to my car, I saw that the passenger window was cracked.
Stayed 1 night in Dec 2025

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025