Embassy Suites by Hilton Knoxville Downtown

4.0 star property
Hotel with 3 restaurants, near University of Tennessee

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Experience the contemporary style of Embassy Suites, featuring a central entrance and large windows.
Relax with a drink at the hotel's stylish bar, featuring a curved counter and comfortable seating.
Relax in our spacious lobby, featuring a comfortable seating area with a sofa and armchairs, and enjoy the contemporary atmosphere.
Relax in a comfortable seating area surrounded by expansive city views.
Relax by the pool with unobstructed city views, surrounded by comfortable seating and a clear depth indicator.

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
507 South Gay St, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪6 min walk‬
  • University of Tennessee
    ‪12 min walk‬
  • Neyland Stadium
    ‪18 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

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Room options

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2-Room)

9.8 out of 10
Exceptional
(7 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (2-Room)

9.2 out of 10
Wonderful
(22 reviews)
  • 540 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(17 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 550 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Knoxville

Located in Downtown Knoxville, Embassy Suites by Hilton Knoxville Downtown is a leisurely stroll from popular sights such as University of Tennessee and Knoxville Convention Center. This 4-star hotel has 178 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Tennessee Theatre - 1 min walk - 0.0 miles
  • Market Square - 2 min walk - 0.1 miles
  • Knoxville Convention Center - 6 min walk - 0.4 miles
  • University of Tennessee - 12 min walk - 0.7 miles
  • Neyland Stadium - 18 min walk - 1.0 mile

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬3 min walk
  • ‪Downtown Grill & Brewery - ‬2 min walk
  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬1 min walk
  • ‪Coffee & Chocolate - ‬1 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

Hotel with 3 restaurants, near University of Tennessee
Guests of Embassy Suites by Hilton Knoxville Downtown enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 35.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • KBrew
  • KoPita

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,588 square feet of conference space
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Knoxville Downtown?

Embassy Suites by Hilton Knoxville Downtown provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see close to Embassy Suites by Hilton Knoxville Downtown?

This hotel is situated in Downtown Knoxville, just steps from Tennessee Theatre and Market Square, and within a short walk of Bijou Theater. You'll also find Sunsphere Tower and Knoxville Civic Auditorium and Coliseum less than a mile away.

Will I be able to park at Embassy Suites by Hilton Knoxville Downtown?

Yes, valet parking is offered for USD 35.00 per night with in/out privileges.

Does Embassy Suites by Hilton Knoxville Downtown feature a casino on the premises?

No, Embassy Suites by Hilton Knoxville Downtown doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Knoxville Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until September.

What do couples enjoy most about Embassy Suites by Hilton Knoxville Downtown?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and 3 restaurants.

Are there hot tubs at Embassy Suites by Hilton Knoxville Downtown?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Knoxville Downtown have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Knoxville Downtown has 3 restaurants, and serves free buffet breakfast each morning.

Will Embassy Suites by Hilton Knoxville Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Knoxville Downtown for a fee of USD 75 per accommodation, per night.

Are there connecting rooms at Embassy Suites by Hilton Knoxville Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites by Hilton Knoxville Downtown?

The closest major airport to Embassy Suites by Hilton Knoxville Downtown is McGhee Tyson Airport (TYS), which is 12.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Knoxville Downtown?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Knoxville Downtown.

Embassy Suites by Hilton Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 557 out of 703 reviews
Rating 8 - Good. 92 out of 703 reviews
Rating 6 - Okay. 26 out of 703 reviews
Rating 4 - Poor. 10 out of 703 reviews
Rating 2 - Terrible. 18 out of 703 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Stayed 1 night in May 2025

10/10 Excellent

Robbye

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was amazing Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Traveled with family
Everything was great
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and the time we spent there was flawless.
Stayed 1 night in Apr 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaquan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you could ask for

It was great to have a spacious two-room suite. The location was excellent, especially since we attended the Big Ears Music Festival. It was within easy walking distance from all the venues. The housekeepers were very kind and helpful. The roof top lounge and bar were great. The breakfast was excellent. Will definitely stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Evan

Great
Stayed 4 nights in Mar 2025

10/10 Excellent

LaChandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Wish the rooftop was open
Stayed 1 night in Dec 2024

10/10 Excellent

James

Great
Stayed 1 night in Mar 2025

10/10 Excellent

brian

Stayed 1 night in Mar 2025

10/10 Excellent

Vicki Walker

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very nice property. Definately would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kunal

Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jannett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dwight

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would choose Embassy Suites/Knoxville again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Panagiotis

Stayed 1 night in Dec 2024

10/10 Excellent

Roderick

Liked: Staff & service, property conditions & facilities

awesome!

awesome stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property and everyone so friendly and accommodating. Our room was huge. Loved the rooftop pool and bar. We will be back!
Stayed 2 nights in Feb 2025

6/10 Okay

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking. $35.00 for valet parking plus tip. Impossible to get to the hotel with all the road construction.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great amenities. Second time staying here, will stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyrone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Timm, Williamsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Our go-to place to stay in Knoxville. One minute walk to the Square. We park in the garage one block away on State Street to save $$$. Delicious food, excellent breakfast buffet. Wonderful shower. Large, comfy bed. My only complaint is the automatic, bright bathroom lights, which is great during waking hours, but not desirable in the middle of the night. I highly recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025