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Embassy Suites by Hilton Knoxville Downtown

4.0 star property
Hotel with 2 restaurants, near University of Tennessee

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Bar (on property)
Rooftop terrace
Lobby
Lobby
Seasonal outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
507 South Gay St, Knoxville, TN, 37902
  • Place, Tennessee Theatre
    ‪1 min walk‬
  • Place, Market Square
    ‪1 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2-Room)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed (2-Room)

9.8 out of 10
Exceptional
(8 reviews)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (2-Room)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (2-Room)

9.4 out of 10
Exceptional
(28 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

King Two Room Suite

  • Sleeps 4

Two Queen Two Room Suite

  • Sleeps 6

King Fitness Room

  • Sleeps 4

Mobility Accessible King Two Room Suite with Roll In Shower

  • Sleeps 4

Hearing Accessible King Two Room Suite

  • Sleeps 4

Hearing Accessible Two Queen Two Room Suite

  • Sleeps 6

Mobility/Hearing Accessible Two Queen Two Room Suite with Tub

  • Sleeps 6

View all photos for Room, 2 Bedrooms, City View

Room, 2 Bedrooms, City View | 1 bedroom, premium bedding, desk, blackout drapes

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed

Hearing Accessible King Studio

  • Sleeps 4

Mobility Accessible King Studio with Bathtub

  • Sleeps 4

1 King Bed 1 Room Studio Suite

  • Sleeps 4

2 Room Suite With 2 Queen Beds And Roll In Shower-Mobility Accessible

  • Sleeps 6

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About the neighborhood

Knoxville

Located in Downtown Knoxville, Embassy Suites by Hilton Knoxville Downtown is a leisurely stroll from popular sights such as University of Tennessee and Knoxville Convention Center. This 4-star hotel has 178 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Tennessee Theatre - 1 min walk - 0.0 miles
  • Market Square - 1 min walk - 0.1 miles
  • Bijou Theater - 3 min walk - 0.2 miles
  • Knoxville Convention Center - 6 min walk - 0.4 miles
  • World's Fair Park - 7 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Nama Sushi Bar - Downtown Knoxville - ‬2 min walk
  • ‪Downtown Grill & Brewery - ‬2 min walk
  • ‪K Brew - ‬1 min walk
  • ‪Clancy's Tavern & Whiskey House - ‬2 min walk
  • ‪Not Watson's Kitchen + Bar - ‬3 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

Hotel with 2 restaurants, near University of Tennessee
Guests of Embassy Suites by Hilton Knoxville Downtown enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 35.00 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
55-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.

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Hyatt Place Knoxville Downtown
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • KBrew
  • KoPita

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,588 square feet of conference space
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Knoxville Downtown?

Embassy Suites by Hilton Knoxville Downtown provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see close to Embassy Suites by Hilton Knoxville Downtown?

This hotel is situated in Downtown Knoxville, just steps from Tennessee Theatre and Market Square, and within a short walk of Tennessee Vallley of Authority. You'll also find Neyland Stadium and Thompson–Boling Arena within a short drive.

Is there parking available at Embassy Suites by Hilton Knoxville Downtown?

Yes, valet parking is offered for USD 35.00 per night with in/out privileges.

Does Embassy Suites by Hilton Knoxville Downtown feature a casino on the premises?

No, Embassy Suites by Hilton Knoxville Downtown doesn't have a casino.

Will I find an indoor pool at Embassy Suites by Hilton Knoxville Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from April until September.

Is Embassy Suites by Hilton Knoxville Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and 2 restaurants.

Are there hot tubs at Embassy Suites by Hilton Knoxville Downtown?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Knoxville Downtown have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Knoxville Downtown has 2 restaurants, and serves free buffet breakfast each morning.

Will Embassy Suites by Hilton Knoxville Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Knoxville Downtown for a fee of USD 75 per accommodation, per night.

Are there connecting rooms at Embassy Suites by Hilton Knoxville Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites by Hilton Knoxville Downtown?

The closest major airport to Embassy Suites by Hilton Knoxville Downtown is McGhee Tyson Airport (TYS), which is 12.7 mi away (19 minutes by car).

Are there rooms with balconies at Embassy Suites by Hilton Knoxville Downtown?

No, at Embassy Suites by Hilton Knoxville Downtown, there aren't any guestrooms that list a balcony.

Embassy Suites by Hilton Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 614 out of 771 reviews
Rating 8 - Good. 99 out of 771 reviews
Rating 6 - Okay. 30 out of 771 reviews
Rating 4 - Poor. 10 out of 771 reviews
Rating 2 - Terrible. 18 out of 771 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of everything in Knoxville. Great views from the rooftop bar.
Stayed 1 night in Oct 2025

8/10 Good

Patti

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe B

Liked: Cleanliness, amenities
The staff was amazing. The room was lovely. The people in the area were so kind. I love Knoxville and the Embassy suites is the best.
Stayed 1 night in Sep 2025

10/10 Excellent

Miracle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Best in town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The embassy suites was so clean. The room was beautiful. Breakfast was perfect. Overall it was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and beautiful, clean rooms. Hotel is just gorgeous and in an amazing location!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

lance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Beautiful facility. Felt safe. Parking was inconvenient and expensive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas, Knoxville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the hassle of having to use valets for parking (not at all unusual for large urban hotels), everything was very nice. All of the staff was especially helpful and friendly. The room was large and well furnished, just as we needed. The fridge and microwave worked well. Ice was never far away. The personal, nearly instant elevators was really cool. We did not care for their onsite restaurant, but the breakfast was awesome, fast and fresh, anything you might imagine. The front desk staff were much more helpful in person than they were when we called in advance of arrival, getting us into our room early as we needed. Awesome bar on the rooftop, with an incredible bourbon selection. As a whole, we would not hesitate to stay here again if needing to be downtown.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria, Egg Harbor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top pool has plenty of area to sit, along with the bar inside was enjoyable. Breakfast was also very good. Rooms were clean and beds comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrianne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean & located right on the downtown
Stayed 4 nights in Jul 2025

8/10 Good

David

Stayed 1 night in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Devon

Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very comfortable beds and a gorgeous rooftop pool bar!
Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location! Don’t go if you want a decent size pool .
Stayed 1 night in Aug 2025

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