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Pinecone Hotel

3.5 star property
Lakefront hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Pinecone Hotel

Restaurant
Property entrance
In-room safe, free WiFi
Outdoor pool
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Tom Mboya Estate, Along Dakar Road, Off Nyerere Road, Kisumu, 40100
  • Kisimu museum
    ‪17 min walk‬
  • Hippo Point
  • Dunga Bay
    ‪4 min drive‬
  • Kisumu (KIS)
    ‪4 min drive‬

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Room options

View all photos for Suite

Suite | In-room safe, free WiFi

Suite

  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

In-room safe, free WiFi

Executive Double Room

  • 377 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, free WiFi

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room safe, free WiFi

Deluxe Apartment, 1 Bedroom

  • 592 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kisumu

Pinecone Hotel places you within a mile (2 km) of Kisimu museum and Kisumu Clock Tower. This 3.5-star hotel has 66 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Kisimu museum - 17 min walk - 0.9 miles
  • Kisumu Clock Tower - 2 min drive - 1.4 miles
  • The West End Shopping Mall - 3 min drive - 2.1 miles
  • Kisumu Impala Sanctuary - 4 min drive - 2.3 miles
  • Dunga Bay - 4 min drive - 2.5 miles

Getting around

  • Kisumu (KIS) - 7 min drive

Restaurants

  • ‪Laughing Buddha - ‬3 min drive
  • ‪Mahfudh Ashur Restaurant - ‬2 min drive
  • ‪Java United Mall - ‬19 min walk
  • ‪Buddy's Bar & Grill - ‬19 min walk
  • ‪Whistles Restaurant & Lounge - ‬3 min drive

About this property

Pinecone Hotel

Lakefront hotel with a 24-hour front desk and an outdoor pool
At Pinecone Hotel, guests have access to an outdoor pool, free WiFi in public areas, and a business center. There's free parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a meeting room, a terrace, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hydromassage showers, free toiletries, and slippers. Safes are also included.
Recreational amenities at the hotel include an outdoor pool.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
  • Check-in: noon
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pinecone Hotel Kisumu
Pinecone Kisumu
Pinecone Hotel Hotel
Pinecone Hotel Kisumu
Pinecone Hotel Hotel Kisumu

Frequently asked questions

Is free cancellation available at Pinecone Hotel?

Pinecone Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Pinecone Hotel?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Pinecone Hotel on Jun 23, 2025 start from $60.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Pinecone Hotel?

This hotel is located in Kisumu within a short 16-minute walk of Kisimu museum. You'll also find Dunga Bay and Hippo Point within a short drive.

Is parking available on site at Pinecone Hotel?

Yes, self parking is offered for free at the hotel.

Does Pinecone Hotel feature a casino at the property?

No, Pinecone Hotel doesn't have a casino.

Will I find an indoor pool at Pinecone Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pinecone Hotel a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Pinecone Hotel?

No, this hotel doesn't have a spa tub.

Does Pinecone Hotel feature a restaurant that includes a breakfast menu?

No, Pinecone Hotel doesn't have a restaurant that serves breakfast.

Will Pinecone Hotel allow pets to stay free of charge?

No, pets aren't allowed at Pinecone Hotel.

Does Pinecone Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Pinecone Hotel?

The closest major airport to Pinecone Hotel is Kisumu (KIS), which is 2.7 mi away (7 minutes by car). Another top airport is Kakamega (GGM), which is around 24.9 mi away.

Are there rooms with balconies at Pinecone Hotel?

No, there aren't any guestrooms with balconies at Pinecone Hotel.

Pinecone Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Jillian C

Business traveler
Liked: Cleanliness, staff & service

High value for cost and comfortable stay

I am a picky American traveler who has stayed in multiple hotels in Kisumu. The Pinecone has excellent value for its cost. The staff are very accommodating and tried hard to address any issue that arose. Specifically, the restaurant took a long time to prepare food but that it is because each meal is 'made to order'. It took nearly an hour to receive my soup order, but I when it finally came, I could tell it was made fresh and was absolutely delicious. The next evening, I placed my dinner order about an hour before I wanted to eat, which worked perfectly. The room was very clean and although the shower was not quite as hot as I would like (due to relying on solar power and it was cloudy), the staff tried to improve the temperature after I raised the issue. Again, the staff were super friendly, the food was delicious, the room was clean and safe, and there was a hair dryer in the room. Overall, this is high value for the cost and I would recommend staying here to colleagues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jane

Liked: Staff & service, property conditions & facilities
A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Akinyimama, Kisumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, staff very attentive and Professional, excellent food
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
nice, but a bit pricey for what they offer
Stayed 9 nights in May 2018

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Economic accommodation with pretty good service

Great, reasonably modern rooms, across 3 floors, no lift, but staff happy to help carry your cases up. Floor to ceiling mosquito netting around the beds, although there was no real issue during our stay. Restaurant offers a reasonable buffet breakfast, lunch service, if they have conferences/ meetings, again a buffet option , same for the evenings. Steaks are quite tough, but that's par for the course in regard to the beef we ate whilst in Kenya. Hotel staff, really friendly and obliging. Power drops out quite often, but the hotel back up generator cuts in quickly. Wifi signal poor and coverage throat the hotel is patchy, particularly if attempting to use something like Facebook Swimming pool not large, but great to unwind and cool off. Only downside really is the poor service at the pool bar. Orders taken quickly but can be some time before its fulfilled, particularly if ordering food. A couple of times it was over an hour before our table was served. The hotel isn't located in the best of areas,an industrial estate located on a dusty, rutted track. Boda boda bikes sit outside the main gate, Kshs50 into Kisumu. I'd be happy to return on another trip
Stayed 3 nights in May 2018

6/10 Okay

Bernd

Liked: Cleanliness, staff & service

Muss man nicht unbedingt hin!

Das Hotel war gut aber sehr laut. Vor allem die laute Musik im Poolbereich dröhnte durch das ganze Haus und war sehr nervig! Außerdem gab es in unserem Zimmer kein heißes Wasser!
Stayed 3 nights in Dec 2024