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Acacia Premier Hotel

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Acacia Premier Hotel

Lake view
Presidential Suite | Egyptian cotton sheets, premium bedding, in-room safe
Coffee shop
Check-in/check-out kiosk
Outdoor pool, open 8 AM to 6 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Achieng' Oneko Rd, Kisumu
  • Place, The West End Shopping Mall
    ‪1 min walk‬
  • Place, Kisumu Impala Sanctuary
    ‪13 min walk‬
  • Place, Dunga Bay
    ‪15 min walk‬
  • Airport, Kisumu (KIS)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 373 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | Egyptian cotton sheets, premium bedding, in-room safe

Suite, Lake View

  • 828 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, in-room safe

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 2598 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Double Bed

  • 373 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kisumu

Acacia Premier Hotel places you next to The West End Shopping Mall and within a 15-minute walk of Kisumu Impala Sanctuary. This 93-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • The West End Shopping Mall - 1 min walk - 0.0 miles
  • Kisumu Impala Sanctuary - 13 min walk - 0.7 miles
  • Kisumu Clock Tower - 15 min walk - 0.8 miles
  • Dunga Bay - 15 min walk - 0.8 miles
  • Kisimu museum - 3 min drive - 1.6 miles

Getting around

  • Kisumu (KIS) - 13 min drive

Restaurants

  • ‪Java House - ‬1 min walk
  • ‪The Garage Bar And Grill - ‬11 min walk
  • ‪The Laughing Buddha Lounge & Cafe - ‬4 min walk
  • ‪The Duke of Breeze - ‬9 min walk
  • ‪Pool Bar @ Acacia Premier - ‬1 min walk

About this property

Acacia Premier Hotel

Luxury hotel with 2 restaurants and a full-service spa
Guests of Acacia Premier Hotel enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for USD 20.00 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a conference center.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Espresso makers, safes, and phones are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Acacia Premier has 3 treatment rooms. Services include facials and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aqua Pool
  • Café Acacia

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (1,862 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-8 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 6 PM.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Are free cancellation options available at Acacia Premier Hotel?

Acacia Premier Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Acacia Premier Hotel?

As of Jan 13, 2026, prices found for a 1-night stay for 2 adults at Acacia Premier Hotel on Jan 24, 2026 start from $124.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Acacia Premier Hotel?

This hotel is located in Kisumu, just steps from The West End Shopping Mall. You'll also find Dunga Bay and Kisumu Impala Sanctuary less than a mile away.

Will I be able to park at Acacia Premier Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Acacia Premier Hotel?

Acacia Premier is the hotel's spa and services include body treatments, facials, and massages.

Does Acacia Premier Hotel have a casino?

No, Acacia Premier Hotel doesn't have a casino.

Is there an indoor pool at Acacia Premier Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 6 PM.

What amenities will couples enjoy at Acacia Premier Hotel?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 2 restaurants.

Does Acacia Premier Hotel have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Acacia Premier Hotel feature a restaurant that includes a breakfast menu?

Yes, Acacia Premier Hotel has 2 restaurants, and serves free buffet breakfast each morning.

Does Acacia Premier Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Acacia Premier Hotel.

Does Acacia Premier Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Acacia Premier Hotel?

The closest major airport to Acacia Premier Hotel is Kisumu (KIS), which is 3.2 mi away (13 minutes by car). Another top airport is Kakamega (GGM), which is around 26.2 mi away.

Can I book a room with a balcony at Acacia Premier Hotel?

Yes, some guestrooms at Acacia Premier Hotel offer a furnished balcony and may feature lake views.

Does Acacia Premier Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Acacia Premier Hotel.

Acacia Premier Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 136 reviews
Rating 8 - Good. 37 out of 136 reviews
Rating 6 - Okay. 13 out of 136 reviews
Rating 4 - Poor. 3 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

otieno, Long Beach

Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

gerald

Stayed 1 night in Aug 2025

10/10 Excellent

Friya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse, Carrboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance. I will absolutely be coming back again and again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Diddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot to rest in the heart of Kisumu. The hotel has all the expected amenities and more. It’s a welcome spot when exploring the beautiful Lake Victoria region.
Stayed 1 night in Jun 2025

10/10 Excellent

CHRISTINA, CENTREVILLE

Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Camille

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Stayed 5 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THOROUGHLY PLEASED

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
Stayed 11 nights in Mar 2025

10/10 Excellent

Veronica

Stayed 2 nights in Feb 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Stayed 1 night in Dec 2024

10/10 Excellent

Jenell

Stayed 3 nights in Feb 2025

10/10 Excellent

Uyi, Nairobi, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent...
Stayed 2 nights in Feb 2025

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Elijah

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint
Stayed 10 nights in Nov 2024

6/10 Okay

Danielle

Business traveler
Liked: Staff & service
The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.
Stayed 1 night in Nov 2024