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Grand Royal Swiss Hotel

4.0 star property
Hotel in Kisumu with a fitness center and spa services

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Photo gallery for Grand Royal Swiss Hotel

Outdoor pool
Lobby sitting area
Lobby lounge
Lobby lounge
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Air conditioning
  • Room service

Explore the area

View in a map
Vihiga Road, Kisumu, 894-40100
  • Place, Kisimu museum
    ‪8 min drive‬
  • Place, Dunga Bay
    ‪11 min drive‬
  • Place, Kisumu Impala Sanctuary
    ‪16 min drive‬
  • Airport, Kisumu (KIS)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Kisumu

Grand Royal Swiss Hotel is located within a 15-minute drive of Kisumu Clock Tower and Kisimu museum. This 125-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kisimu museum - 8 min drive - 5.0 miles
  • Masai Craft Market - 9 min drive - 5.7 miles
  • The West End Shopping Mall - 10 min drive - 6.4 miles
  • Dunga Bay - 11 min drive - 6.8 miles
  • Kisumu Impala Sanctuary - 16 min drive - 6.8 miles

Getting around

  • Kisumu (KIS) - 21 min drive

Restaurants

  • ‪Kisumu City - ‬12 min drive
  • ‪club signature kisumu - ‬9 min drive
  • ‪Laughing Buddha - ‬9 min drive
  • ‪Buddy's Bar & Grill - ‬8 min drive
  • ‪T Grill - ‬8 min drive

About this property

Grand Royal Swiss Hotel

Hotel in Kisumu with a fitness center and spa services
Grand Royal Swiss Hotel features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for USD 20.00 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

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The price is $116
Oct 17 - Oct 18
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flavours Restaurant
  • Medoc Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 120.0 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Property is also known as

Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Kisumu
Grand Royal Swiss
Grand Royal Swiss Hotel Hotel
Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Hotel Hotel Kisumu

Frequently asked questions

Is a free cancellation option available at Grand Royal Swiss Hotel?

Grand Royal Swiss Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do around Grand Royal Swiss Hotel?

This hotel is located in Kisumu, close to Dunga Bay, Hippo Point, and Kisimu museum. You'll also find Kisumu Impala Sanctuary and Kisumu Clock Tower nearby.

Is parking available on site at Grand Royal Swiss Hotel?

Yes, self parking is offered for free at the hotel.

Does Grand Royal Swiss Hotel include a casino at the property?

No, Grand Royal Swiss Hotel doesn't have a casino.

Is there an indoor pool at Grand Royal Swiss Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Grand Royal Swiss Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Grand Royal Swiss Hotel?

No, there isn't a spa tub at this hotel.

Does Grand Royal Swiss Hotel have a restaurant with a breakfast menu?

Yes, Grand Royal Swiss Hotel serves breakfast for a surcharge at Flavours Restaurant.

Does Grand Royal Swiss Hotel allow pets to stay free of charge?

No, pets aren't allowed at Grand Royal Swiss Hotel.

Does Grand Royal Swiss Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grand Royal Swiss Hotel?

The closest major airport to Grand Royal Swiss Hotel is Kisumu (KIS), which is 6.5 mi away (21 minutes by car). Another top airport is Kakamega (GGM), which is located 28 mi away (67-minute drive).

Can I book a room with a balcony at Grand Royal Swiss Hotel?

No, there aren't any guestrooms with balconies at Grand Royal Swiss Hotel.

Grand Royal Swiss Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
Stayed 1 night in Aug 2023

10/10 Excellent

Valerie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, friendly staff, and the food especially the fish was amazing.

4/10 Poor

Edgar

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Stayed 1 night in Sep 2022

8/10 Good

Boureima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for your money and very serene
Stayed 1 night in May 2022

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Amazing
Stayed 1 night in Feb 2022

6/10 Okay

Jecinter, RENTON

Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities - location a bit far from Kisumu but peaceful.
Stayed 1 night in Sep 2019

2/10 Terrible

Lutta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My First Stay at the Kisumu Grand Royal

Overall comfortable. Our meeting was facilitated very well.
Stayed 2 nights in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT TRIP
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
Stayed 1 night in Apr 2019

8/10 Good

Alex, salisbury, Wiltshire UK

Liked: Cleanliness, property conditions & facilities, room comfort
Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I lost a smart phone, a power bank and international socket adapter
Stayed 2 nights in Dec 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Kisumu

The Grand Swiss Hotel is a taste of luxury at a good price.
Stayed 1 night in Aug 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019